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Video controller problem!?!?!

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  #1  
Old 02-28-2007, 03:27 PM
Andy0113 Offline
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Location: leeds
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Video controller problem!?!?!


hi!
im new to computers realy but i got a virus and had to reformat my laptop and since ive reformated it i have no software for my soundcard or my video card, i downloaded sumthing i dont know what but the sound works but i cant play any games, it comes up with unable to create 3D setting or just crashes and shuts down, ive looked in dxdiag, but i dont know what im looking at, ive installed windows xp home and got service pack 2 but like i said i dont know what im looking for can any ov you help!?!?!?!

P.S ive tried saving the dxdiag but when i paste it here it say's too many characters

Thanks Andy.
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  #2  
Old 03-01-2007, 01:11 AM
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pip22 Offline
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Posts: 1,355
Some essential info required:
1. Version of Windows your running

2. Make/exact model of laptop

3. Version of DirectX installed (dxdiag will tell you)

Your statement "I downloaded something I don't know what" is no way to try and solve a problem. You should never install anything unless you know what it is.
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  #3  
Old 03-01-2007, 11:08 AM
Andy0113 Offline
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System Information
------------------
Time of this report: 2/28/2007, 20:31:08
Machine name: HOME-BLIWBD1HA7
Operating System: Microsoft Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp1.020828-1920)
Language: English (Regional Setting: English)
System Manufacturer: CLEVO
System Model: M220S
BIOS: PTLTD - 6040000
Processor: Intel(R) Celeron(R) CPU 1.70GHz
Memory: 224MB RAM
Page File: 119MB used, 427MB available
Primary File System: NTFS
DirectX Version: DirectX 8.1 (4.08.01.0810)
DX Setup Parameters: Not found
DxDiag Version: 5.01.2600.1106 32bit Unicode

my dad found the software for the sound and i downloaded it but i dont know what it was.


-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Device ID: PCI\VEN_1039&DEV_7012&SUBSYS_22631558&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.00.5035 (English)
Driver Attributes: Final Retail
Driver Signed: Yes
Date and Size: 12/4/2002 03:27:38, 586120 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Registry: OK
Sound Test Result:

Last edited by Andy0113 : 03-01-2007 at 11:10 AM.
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  #4  
Old 03-01-2007, 11:49 AM
Andy0113 Offline
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Join Date: Feb 2007
Location: leeds
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ive got it working, when i sent you the information i found that the model number was different to the one on the bottom of the laptop, anyway i went to the clevo site and downloaded the software

Thanks anyway
Andy
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