Hp Notebook - Recovery Disks Problem

Efegefe · #1 03-09-2007, 07:17 AM

First time I boot up my notebook I've created the kit of Recovery disks following the instructions and I received a message saying that the creation process was succesfull.
I've created a kit of 4 DVD but inmeditatly I tryied to test the Recovery disks and I received a message that says something like "this recovery disks are not for this computer model" ?????????? WHAT???? If I did it in the same a few minutes ago.
As a result.....I don't have my set of Recovery Disks and the creation is allowed just one time and it's locked.
Is there any solution to my notebook recognize the disks that i've created or maybe to unlock the creator utility to burn it again?
Thanks for your help.

pip22 · #2 03-10-2007, 02:58 PM

The backup disk creation utility is not 'locked'. It's simply that when you run it, the actual backup files on the hard disk (which are written to the DVDs) are automatically deleted when the disc-creation process is finished. That's why you only get one stab at it.

I suggest you go the website of the laptop manufacturer -- click on "support" and see if there's a phone number or if it's covered in their "FAQ" section.