Multimedia Audio Controller

thoughts2pure · #1 08-08-2007, 06:25 PM

Im having probelm finding the right audio software for my computer to fix the exclamted mutimedia audio controller problem. i reformatted my computer to windows xp. now my computer does not reconize my sound driver i suppose. if anyone could help, id really appreciate it. i ran a scan with belarc to get my computer profile. here it is:Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway
System Serial Number: 0015598517
Chassis Serial Number: 0015598517
Processor a Main Circuit Board b
450 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation WS440BX AA744110-203
Serial Number: ISWS93908002
Bus Clock: 100 megahertz
BIOS: Intel Corp. 4W4SB0X0.15A.0013.P08 04/22/1999
Drives Memory Modules c,d
20.48 Gigabytes Usable Hard Drive Capacity
16.10 Gigabytes Hard Drive Free Space

E-IDE CD-ROM 45X
IDE-CD R/RW 4x4x32 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 92041U4 [Hard drive] (20.49 GB) -- drive 0, s/n G4073SBC, rev FA520860, SMART Failure 320 Megabytes Installed Memory

Slot 'J6J1' has 128 MB
Slot 'J6J2' has 128 MB
Slot 'J7J1' has 64 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.48 GB 16.10 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
bobbie 8/7/2007 1:37:51 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82371AB/EB PCI Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Trident Video Accelerator 3D Image975 [Display adapter]
Gateway EV700 [Monitor] (16.1"vis, March 1997)
Bus Adapters Multimedia
Intel(R) 82371AB/EB PCI to USB Universal Host Controller None detected
Communications Other Devices

Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
primary Auto IP Address: 192.168.1.5 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:03:6D:18:AB:62

Networking Dns Server: 192.168.1.1
Key Tronic USB Keyboard
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub
Virus Protection [Back to Top]
AVG 7.5.476 Version 7.5.476
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 07/10/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q904706 - Critical (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q917344 - Critical (details...)
Q917734 - Critical (details...)
Q917953 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q919007 - Important (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923689 - Critical (details...)
Q923980 - Important (details...)
Q924191 - Critical (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q928843 - Critical (details...)
Q929123 - Important (details...)
Q929969 - Critical (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933566 - Critical (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
No details available

kellywright · #2 08-13-2007, 05:04 PM

Your motherboard seem to be pretty old, this may explain why XP can't find proper drivers. Is the sound onboard? I can't really find anything that would name the missing audio controller.

bookworm · #3 08-13-2007, 07:00 PM

[quote=thoughts2pure]Im having probelm finding the right audio software for my computer to fix the exclamted mutimedia audio controller problem. i reformatted my computer to windows xp. now my computer does not reconize my sound driver i suppose. if anyone could help, id really appreciate it. i ran a scan with belarc to get my computer profile. here it is:Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway
System Serial Number: 0015598517
Chassis Serial Number: 0015598517
Processor a Main Circuit Board b
450 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation WS440BX AA744110-203
Serial Number: ISWS93908002
Bus Clock: 100 megahertz
BIOS: Intel Corp. 4W4SB0X0.15A.0013.P08 04/22/1999
Drives Memory Modules c,d
20.48 Gigabytes Usable Hard Drive Capacity
16.10 Gigabytes Hard Drive Free Space

E-IDE CD-ROM 45X
IDE-CD R/RW 4x4x32 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 92041U4 [Hard drive] (20.49 GB) -- drive 0, s/n G4073SBC, rev FA520860, SMART Failure 320 Megabytes Installed Memory

Slot 'J6J1' has 128 MB
Slot 'J6J2' has 128 MB
Slot 'J7J1' has 64 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.48 GB 16.10 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
bobbie 8/7/2007 1:37:51 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82371AB/EB PCI Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Trident Video Accelerator 3D Image975 [Display adapter]
Gateway EV700 [Monitor] (16.1"vis, March 1997)
Bus Adapters Multimedia
Intel(R) 82371AB/EB PCI to USB Universal Host Controller None detected
Communications Other Devices

Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)

According to Gateway you have a sound card installed,are your audio plugs in an expansion slot as shown here, click image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

if they are Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml

it may give the card, Gateway list as a Creative PCI card but need to know more to link to driver.

Hendrix · #4 08-14-2007, 02:14 AM

My computer wont play music i looked in devices and found a big yellow question mark next to multimedia audio controller and also next to video controller Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. KM400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUS A7V8X-MX A7V8X-MX
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 1006 09/15/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
13.46 Gigabytes Hard Drive Free Space

ASUS DRW-1612BL [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340014A [Hard drive] (40.02 GB) -- drive 0, s/n 3JX6019Y, rev 3.06, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 13.46 GB free

Network Drives
None detected
Users (mouse over user name for details)
could you please help me to find drivers for this

bookworm · #5 08-15-2007, 05:23 PM

Quote:

Originally Posted by Hendrix

My computer wont play music i looked in devices and found a big yellow question mark next to multimedia audio controller and also next to video controller Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. KM400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUS A7V8X-MX A7V8X-MX
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 1006 09/15/2003
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
13.46 Gigabytes Hard Drive Free Space

ASUS DRW-1612BL [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340014A [Hard drive] (40.02 GB) -- drive 0, s/n 3JX6019Y, rev 3.06, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 13.46 GB free

Network Drives
None detected
Users (mouse over user name for details)
could you please help me to find drivers for this

This is the link to your Asus a7V8X-MX motherboard drivers. audio and vga are listed http://support.asus.com.tw/download/...Language=en-us

one point, your audio plugs and your monitor socket must be on the I/o plate as shown here for these drivers to work http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a
Restore point and follow instructions

Hendrix · #6 08-15-2007, 10:58 PM

Hey you are my hero i now have sound thankyou very much i can now listern to music again its amazing at least i know where to come when i have computer problems thanks a mill your a gem.

mexiking · #7 08-29-2007, 07:36 PM

i don't nkow what to do my pc is ({systemax}s/n:105613317) can u tell me were i can star or do to fix it; look like the multimedia audio controller is missing i guess?

Quote:

Originally Posted by bookworm

This is the link to your Asus a7V8X-MX motherboard drivers. audio and vga are listed http://support.asus.com.tw/download/...Language=en-us

one point, your audio plugs and your monitor socket must be on the I/o plate as shown here for these drivers to work http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a
Restore point and follow instructions

bookworm · #8 08-29-2007, 07:44 PM

Quote:

Originally Posted by mexiking

i don't nkow what to do my pc is ({systemax}s/n:105613317) can u tell me were i can star or do to fix it; look like the multimedia audio controller is missing i guess?

Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.

http://www.belarc.com/free_download.html

arun4444 · #9 08-30-2007, 10:49 AM

hi,dis is arun.....i have pasted these information belrac......
i have a big question mark in the device manager in the multimedia audio controller ....i ve tried for 5 days but i dont get the required driver for it
please help me....after i formatted all these things happened .........

config:
Compaq Presario 06 DB270A-ACJ 6201IL IN910 0000411LX101SALSA
System Serial Number: IN30400917
Enclosure Type: Desktop

Board: KM266-8235
Serial Number: 132858-30312856
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD AM37308 12/16/2002
Windows XP Professional Service Pack 2 (build 2600)

112 Megabytes Installed Memory

Slot 'A0' has 128 MB
Slot 'A1' is Empty
Slot 'A2' is Empty

santarock · #10 09-02-2007, 10:06 AM

no sound from my computer bought a new sound card installed all the drivers from the CD but in the device manager it shows and yellow exclamation mark
would be great if anybody helps me out with this problem

bookworm · #11 09-02-2007, 01:45 PM

Quote:

Originally Posted by santarock

no sound from my computer bought a new sound card installed all the drivers from the CD but in the device manager it shows and yellow exclamation mark
would be great if anybody helps me out with this problem

need more info, make and model of comp and sound card or Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

nurse_mich · #12 09-02-2007, 02:18 PM

Hi there! i have the same problem with them i hope you could help me too..i just reformat my cousin's laptop no sounds after reformatting it and found out that he didn't have any back up disc, it was a second hand laptop made in japan. in the device manager there's also a yellow question mark on the multimedia audio controllers and unknown device.i tried looking from the toshiba site but there's no model same as TOSHIBA dynabook Satellite J11 PSJ1122P4G11P i tried looking to some site i found the same model but i couldn't understand it,because it was written in japanese...
I downloaded the belarc and here it says,
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
TOSHIBA dynabook Satellite J11 PSJ1122P4G11P
System Serial Number: 24066679J
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.20 gigahertz Intel Mobile Pentium 4 - M
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: TOSHIBA Portable PC Version A0
Serial Number: $$4Y201P7H
Bus Clock: 100 megahertz
BIOS: TOSHIBA Version 1.30 09/04/2003
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
26.51 Gigabytes Hard Drive Free Space

Slimtype DVDRW SOSW-833S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

TOSHIBA MK3021GAS [Hard drive] (30.00 GB) -- drive 0, s/n 14R65033S, rev GA124G, SMART Status: Healthy 240 Megabytes Installed Memory

Slot 'DIMM 0' is Empty
Slot 'DIMM 1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 15.01 GB 12.13 GB free
d: (NTFS on drive 0) 14.99 GB 14.38 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
ranie 9/3/2007 1:52:45 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82852/82855 GM/GME Graphics Controller [Display adapter] (2x)
Default Monitor (3x)
Generic Television [Monitor] (2x)
Toshiba Internal 1024x768 Panel [Monitor] (2x)
Bus Adapters Multimedia
Toshiba ToPIC100 CardBus Controller (2x)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 None detected
Communications Other Devices

802.11b USB Wireless LAN Adapter
primary Auto IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:02:72:51:4E:2A
Intel(R) PRO/100 VE Network Connection
Dhcp Server: none responded
Physical Address: 00:00:39:77

F:EC

Networking Dns Server: 192.168.1.1

Thanks in advance!

bookworm · #13 09-02-2007, 07:09 PM

Quote:

Originally Posted by nurse_mich

Hi there! i have the same problem with them i hope you could help me too..i just reformat my cousin's laptop no sounds after reformatting it and found out that he didn't have any back up disc, it was a second hand laptop made in japan. in the device manager there's also a yellow question mark on the multimedia audio controllers and unknown device.i tried looking from the toshiba site but there's no model same as TOSHIBA dynabook Satellite J11 PSJ1122P4G11P i tried looking to some site i found the same model but i couldn't understand it,because it was written in japanese...
I downloaded the belarc and here it says,
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
TOSHIBA dynabook Satellite J11 PSJ1122P4G11P
System Serial Number: 24066679J
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.20 gigahertz Intel Mobile Pentium 4 - M
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: TOSHIBA Portable PC Version A0
Serial Number: $$4Y201P7H
Bus Clock: 100 megahertz
BIOS: TOSHIBA Version 1.30 09/04/2003
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
26.51 Gigabytes Hard Drive Free Space

Slimtype DVDRW SOSW-833S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

TOSHIBA MK3021GAS [Hard drive] (30.00 GB) -- drive 0, s/n 14R65033S, rev GA124G, SMART Status: Healthy 240 Megabytes Installed Memory

Slot 'DIMM 0' is Empty
Slot 'DIMM 1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 15.01 GB 12.13 GB free
d: (NTFS on drive 0) 14.99 GB 14.38 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
ranie 9/3/2007 1:52:45 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82852/82855 GM/GME Graphics Controller [Display adapter] (2x)
Default Monitor (3x)
Generic Television [Monitor] (2x)
Toshiba Internal 1024x768 Panel [Monitor] (2x)
Bus Adapters Multimedia
Toshiba ToPIC100 CardBus Controller (2x)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 None detected
Communications Other Devices

802.11b USB Wireless LAN Adapter
primary Auto IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:02:72:51:4E:2A
Intel(R) PRO/100 VE Network Connection
Dhcp Server: none responded
Physical Address: 00:00:39:77

F:EC

Networking Dns Server: 192.168.1.1

Thanks in advance!

Same problem, everything in Japanese the only thing I can suggest is to join Yahoo Japan and ask there http://translate.google.com/translat...2522%26hl%3Den

they may have a link to a forum

nurse_mich · #14 09-04-2007, 07:58 AM

oh sad to hear that...anyway, thanks for your advice..you're so kind...take care!!!