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Bookworm please help: No sound after reinstall

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  #1  
Old 09-20-2007, 06:51 PM
superart Offline
Registered User
 
Join Date: Sep 2007
Posts: 18
Bookworm please help: No sound after reinstall

Bookworm can u please help me!
My sound worked fine before this complete reinstall (thanks to viruses)
Here's what i did:
-I have erased my harddrive completely
-Then installed windows xp pro sp2
-Now i don't have any sound, i don't have a sound card, just onboard and it worked fine before
-My computer says "no audio device"
-Also when i try to open volume control it says "no active mixer devices available"
-I have went into bios and onboard seems to be enabled, am pretty sure its this following driver that i need to get
-I have tried that emachines upgrader website that you gave before
-When i go to device manager it shows this
+?!Other Devices
-?!multimedia audio controller
I have tried install/updatin drivers but it wont find any

Here's my computer specs from Blearc Advisor:
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway W3107
System Serial Number: CCA5C 500 62537
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: First International Computer, Inc. K8MC51G PCB 1.x
Serial Number: C565CE4806
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/13/2006
Drives Memory Modules c,d
100.02 Gigabytes Usable Hard Drive Capacity
93.55 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552D [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3100011A [Hard drive] (100.03 GB) -- drive 0, s/n 4LH0JBT0, rev 3.02, SMART Status: Healthy 384 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 100.02 GB 93.55 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Mame 9/20/2007 5:16:35 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
NVIDIA nForce 430/410 Serial ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce 6100 [Display adapter]
EMA eView 17f3 [Monitor] (15.7"vis, s/n MRJ5C50N63610, December 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller None detected
Communications Other Devices

Linksys NC100 Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:18:F8:0C:90:42
NVIDIA nForce Networking Controller
Dhcp Server: none responded
Physical Address: 00:40:CA:AF:B9:A0

Networking Dns Servers: 192.168.0.1
205.171.3.65
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

I think its a emachines T3410 (i figured it from your posts)
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  #2  
Old 09-20-2007, 08:14 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by superart
Bookworm can u please help me!
My sound worked fine before this complete reinstall (thanks to viruses)
Here's what i did:
-I have erased my harddrive completely
-Then installed windows xp pro sp2
-Now i don't have any sound, i don't have a sound card, just onboard and it worked fine before
-My computer says "no audio device"
-Also when i try to open volume control it says "no active mixer devices available"
-I have went into bios and onboard seems to be enabled, am pretty sure its this following driver that i need to get
-I have tried that emachines upgrader website that you gave before
-When i go to device manager it shows this
+?!Other Devices
-?!multimedia audio controller
I have tried install/updatin drivers but it wont find any

Here's my computer specs from Blearc Advisor:
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway W3107
System Serial Number: CCA5C 500 62537
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: First International Computer, Inc. K8MC51G PCB 1.x
Serial Number: C565CE4806
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/13/2006
Drives Memory Modules c,d
100.02 Gigabytes Usable Hard Drive Capacity
93.55 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552D [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3100011A [Hard drive] (100.03 GB) -- drive 0, s/n 4LH0JBT0, rev 3.02, SMART Status: Healthy 384 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 100.02 GB 93.55 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Mame 9/20/2007 5:16:35 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
NVIDIA nForce 430/410 Serial ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce 6100 [Display adapter]
EMA eView 17f3 [Monitor] (15.7"vis, s/n MRJ5C50N63610, December 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller None detected
Communications Other Devices

Linksys NC100 Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:18:F8:0C:90:42
NVIDIA nForce Networking Controller
Dhcp Server: none responded
Physical Address: 00:40:CA:AF:B9:A0

Networking Dns Servers: 192.168.0.1
205.171.3.65
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

I think its a emachines T3410 (i figured it from your posts)

Your audio plugs must be on the I/O plate for this driver to work, if you use an expansion slot then you have a Sound Card installed, see here, click the image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

the other devices could mean a sound card

if it's onboard go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Download the (Executable file) save to desktop, double click downloaded file on desktop to install


Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #3  
Old 09-20-2007, 09:43 PM
superart Offline
Registered User
 
Join Date: Sep 2007
Posts: 18
Thumbs up Problem solved thanks to Bookworm

Bookworm you are a computer god, am bowing down to you right now. Thank you very, very much. My sound is now working perfectly. You know i have been to so many other sites, and it was all crab this and crab that. I also found Magicdriver, which was good but i had to pay money for the drivers. Listen if you have a donation on this website, or if i can send you guys the $25 that drivermagic was going to charge, i would be more than happy to do it. Again thank you Bookworm/computer God. i give you a hundred thumbs up.
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  #4  
Old 09-22-2007, 12:42 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by superart
Bookworm you are a computer god, am bowing down to you right now. Thank you very, very much. My sound is now working perfectly. You know i have been to so many other sites, and it was all crab this and crab that. I also found Magicdriver, which was good but i had to pay money for the drivers. Listen if you have a donation on this website, or if i can send you guys the $25 that drivermagic was going to charge, i would be more than happy to do it. Again thank you Bookworm/computer God. i give you a hundred thumbs up.

Thank you, if you wish please give the money to a charity of your choice, and happy listening
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #5  
Old 09-23-2007, 11:48 PM
superart Offline
Registered User
 
Join Date: Sep 2007
Posts: 18
Sorry, Bookworm, i have another question
Do you know anything about videos and pics?
I ask becuase my whole computer has become pixelated
-The videos, pics, icons, windows logo are pixelized
-I have downloaded all the drivers from that emachines website
-Then i installed the video card drivers
-I also installed the direct x from microsoft
-I have heard the suggestion of "flashing bios", could that fix the problem
It didnt happen before the reinstall of windows
The computer is also pixelated when i connect my video card to the TV
Here's an updated computer spec report via Belarc Advisor if it helps:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway W3107
System Serial Number: CCA5C 500 62537
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: First International Computer, Inc. K8MC51G PCB 1.x
Serial Number: C565CE4806
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/13/2006
Drives Memory Modules c,d
100.02 Gigabytes Usable Hard Drive Capacity
84.34 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552D [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3100011A [Hard drive] (100.03 GB) -- drive 0, s/n 4LH0JBT0, rev 3.02, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 100.02 GB 84.34 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Mame 9/23/2007 11:34:10 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
NVIDIA nForce 430/410 Serial ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce4 MX 4000 [Display adapter]
EMA eView 17f3 [Monitor] (15.7"vis, s/n MRJ5C50N63610, December 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Realtek AC'97 Audio
Communications Other Devices

Linksys NC100 Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:18:F8:0C:90:42
NVIDIA nForce Networking Controller
Dhcp Server: none responded
Physical Address: 00:40:CA:AF:B9:A0

Networking Dns Servers: 192.168.0.1
205.171.3.65
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

Last edited by superart : 09-23-2007 at 11:52 PM.
Reply With Quote

  #6  
Old 09-25-2007, 07:28 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by superart
Sorry, Bookworm, i have another question
Do you know anything about videos and pics?
I ask becuase my whole computer has become pixelated
-The videos, pics, icons, windows logo are pixelized
-I have downloaded all the drivers from that emachines website
-Then i installed the video card drivers
-I also installed the direct x from microsoft
-I have heard the suggestion of "flashing bios", could that fix the problem
It didnt happen before the reinstall of windows
The computer is also pixelated when i connect my video card to the TV
Here's an updated computer spec report via Belarc Advisor if it helps:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway W3107
System Serial Number: CCA5C 500 62537
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: First International Computer, Inc. K8MC51G PCB 1.x
Serial Number: C565CE4806
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/13/2006
Drives Memory Modules c,d
100.02 Gigabytes Usable Hard Drive Capacity
84.34 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW TS-H552D [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3100011A [Hard drive] (100.03 GB) -- drive 0, s/n 4LH0JBT0, rev 3.02, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 100.02 GB 84.34 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Mame 9/23/2007 11:34:10 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
NVIDIA nForce 430/410 Serial ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce4 MX 4000 [Display adapter]
EMA eView 17f3 [Monitor] (15.7"vis, s/n MRJ5C50N63610, December 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Realtek AC'97 Audio
Communications Other Devices

Linksys NC100 Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:18:F8:0C:90:42
NVIDIA nForce Networking Controller
Dhcp Server: none responded
Physical Address: 00:40:CA:AF:B9:A0

Networking Dns Servers: 192.168.0.1
205.171.3.65
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

This is link to official emachine drivers http://www.emachines.com/support/pro...es&model=W3107

with the chipset drivers these need to be installed first - then RESTART the comp then install any other drivers.

is you monitor plugged into an expansion slot - see here - click image to focus

Not tohttp://www.overclockeddoc.com/bookworm/sound/comp%20io%20slot.JPGo sure on this one, have a word with these guys
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #7  
Old 09-25-2007, 10:38 PM
superart Offline
Registered User
 
Join Date: Sep 2007
Posts: 18
Holly crab, I just relized am an idiot, i have been installing the drivers for model T3410, ok but it says that the T3410 drivers are applicable for my model, Oh man I even flashed the bios for the T3410 model,
-At first i was just using the onboard/I/O plate VGA connection to connect my monitor.
-Then, i installed those drivers when i had sound trouble.
-After that i installed my video card and its drivers. Now the monitor is plugged into the video card via PCI slot
-I switched to the regular VGA/on board connection to test the video card i still got pixelization
-Am almost positive it has to do with the erase of the harddrive, since before the installation process, the computer had no pixelization
-Should i install those drivers again?

Last edited by superart : 09-25-2007 at 10:48 PM.
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  #8  
Old 09-26-2007, 07:11 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by superart
Holly crab, I just relized am an idiot, i have been installing the drivers for model T3410, ok but it says that the T3410 drivers are applicable for my model, Oh man I even flashed the bios for the T3410 model,
-At first i was just using the onboard/I/O plate VGA connection to connect my monitor.
-Then, i installed those drivers when i had sound trouble.
-After that i installed my video card and its drivers. Now the monitor is plugged into the video card via PCI slot
-I switched to the regular VGA/on board connection to test the video card i still got pixelization
-Am almost positive it has to do with the erase of the harddrive, since before the installation process, the computer had no pixelization
-Should i install those drivers again?

Try a System File Check go to Run – type “sfc /scannow” (without the quotes and note space after sfc) have Win disc available in case sfc needs to replace or repair any files. The programme runs with no alerts and then closes.
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #9  
Old 09-26-2007, 07:20 PM
superart Offline
Registered User
 
Join Date: Sep 2007
Posts: 18
sorry it took so long to respond
Here's what I have been up to:
-I did a quick erase
-Reinstalled windows again
-Then installed the drivers for my model this time
-I took out the video card, and currently am using the onboard VGA connection
-The pics are still pixelated, however
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  #10  
Old 09-26-2007, 08:14 PM
superart Offline
Registered User
 
Join Date: Sep 2007
Posts: 18
Oh yeah before installing the drivers, the screen was kind of wavy whe i scrolled down with the mouse. After installing the drivers it wasn't wavy any more just regular with no skips. i don't know but this might suggest that its not a hardware problem.
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  #11  
Old 09-27-2007, 03:24 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by superart
Oh yeah before installing the drivers, the screen was kind of wavy whe i scrolled down with the mouse. After installing the drivers it wasn't wavy any more just regular with no skips. i don't know but this might suggest that its not a hardware problem.

have a word with these guys, it may be a setting http://www.overclockeddoc.com/Forum/index.php

put this link to emachines on the site http://www.emachines.com/support/pro...es&model=W3107
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #12  
Old 09-28-2007, 10:56 PM
superart Offline
Registered User
 
Join Date: Sep 2007
Posts: 18
thanks,
I just registered, hopefully i can get this issue solved, otherwise am going to stick this computer in an arcade cabinet and sell it.
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