Uninstall trial version of Spytech Spyware

[slowburn]

My daughter accidentally downloaded and installed trial version of Spytech Spyware version 6.0 and now I can not uninstall/remove it.

Could anyone please give some advice on how to do it?

This program is not appeared in add/remove software in control panel nor in all program at start up menu. I use WIndowXP sp2.

I tried to search but couldn't find any answer in FAQ of the owner website. Please help.

Thank you very much in advance for your help.

[slowburn]

Sorry, the name of the program is Spytech SpyAgent.

[Ant]

Ok I got this from their tech help.

Close the program first.Depending upon your options at the time of installation, an uninstaller may or may not be included. You can look for the uninstaller in start menu shortcut or with control panel>add remove program.

If an uninstaller is not selected by you at the time of installation...
To uninstall you must delete the installation folder manually. Make sure the software is not running, then delete the installation folder you chose for it.

SpyAgent Stealth Install Directory: c:/program files/sysconfig

Default non-stealth Install Directory:
c:/program files/spytech software/spytech spyagent


If you have trouble closing the program,you should reboot the computer in SAFE mode & delet the program installation folder shown above.

[Disk_Contented]

This is a spying tool. Are you sure it was accidentally installed, or did someone maliciously install it?

This application is a commercial keylogger capable of capturing keystrokes and thereby recording passwords, logins, confidential e-mails, and any other typed information. Commercial keyloggers are developed for businesses and home computer security. They have legitimate uses, but can easily be used as Spyware. SpyAgent allows intruders to view logs from a dedicated Web page.

Very dangerous tool that you would not install on your own computer.
Try to remove it immediately! then change all passwords that may have been recorded.
As a start:
Spybot: http://www.safer-networking.org/

[Disk_Contented]

Sorry to double post but this board constantly logs me out when I write a longish reply.

This is a spying tool. Are you sure it was accidentally installed, or did someone maliciously install it?

This application is a commercial keylogger capable of capturing keystrokes and thereby recording passwords, logins, confidential e-mails, and any other typed information. Commercial keyloggers are developed for businesses and home computer security. They have legitimate uses, but can easily be used as Spyware. SpyAgent allows intruders to view logs from a dedicated Web page.

Very dangerous tool that you would not install on your own computer.
Try to remove it immediately! then change all passwords that may have been recorded.
You need to enforce a few protection routines. Install the below apps for your own protection and peace of mind.
Spybot: http://www.safer-networking.org/
Spywareblaster: http://www.javacoolsoftware.com/downloads.html
IEspyad: http://www.spywarewarrior.com/uiuc/resource.htm.
A hosts file: http://www.mvps.org/winhelp2002/hosts.htm

Just using the above four links will give a massive improvement in online safety from these threats. Just make sure you check for updates at least once a week.

There are a couple of settings in windows control panel that allow these things to download unhindered. If you reply tio this, i will go through them for you.

Ok, get a decent browser. IE is all well and good, but it's protection features are zero.
I use Maxthon: http://www.maxthon.com/
There's Opera: http://www.opera.com/
Firefox: http://www.mozilla.com/firefox/ (not one i like)

A decent firewall to prevent your browser being used as a server. (would prevent the spy app from reporting home) Don't depend on XPs firewall or some useless ISP provided stuff. Comodo is good, and free: http://www.personalfirewall.comodo.com/

Proper AV. I prefer Nod32. Choice is as allways, what suits you best.