Sound Card

[Toxmonster]

I am having trouble with my sound on my computer i took it to get cleanded up and all the crap removed and when i got it back home i noticed that there is no sound. the computer is registering the device but it says the sound card cant or wont start up. ive tried everything from troubleshooting to reinstaling i would really appreciat some advice on this.
the sound card is a realtek ac97

[pip22]

Is the device listed in Device Manager and with no red exclamation or yellow question-mark beside the entry?

If there is such a mark it denotes a problem with the driver either being corrupted or missing, in which case the drivel needs to be re-installed (a driver is simply a small bit of software that tells Windows what the device is and allows it to work).

All device drivers are different and are made by the manufacturer. Your soundcard is soldered on to the motherboard (known as "on-board" or "integrated" sound), so we need to know the motherboard make and model.

Download 'Belarc Advisor" from here: http://www.belarc.com/free_download.html

No need to install it. Just double-click the downloaded file and it will produce a report of your system details. Post those details to us and we'll see what it says.

[Toxmonster]

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. GA-8S661FXM-775
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F4 10/14/2005
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
56.08 Gigabytes Hard Drive Free Space

AX1370D OVM324N SCSI CdRom Device [CD-ROM drive]
COMPAQ CD-ROM CRD-8484B
LG CD-RW CED-8083B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6L080M0 [Hard drive] (81.96 GB) -- drive 0, s/n L21N50SG, rev BACE1G10, SMART Status: Healthy
SanDisk ImageMate II USB Device -- drive 1 480 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 56.08 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/20/2007 11:25:55 AM (admin)
Trish 11/9/2007 10:55:03 AM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Lexmark Z82 on LPT1:
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS 5513 IDE UDMA Controller SiS 661FX [Display adapter]
Compaq FS740 [Monitor] (16.3"vis, January 2001)
Bus Adapters Multimedia
SCSI/RAID Host Controller
SiS 180 RAID Controller
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller C-Media AC97 Audio Device
Communications Other Devices
PCTEL Platinum V.90 Modem


SiS 900 PCI Fast Ethernet Adapter



HID-compliant consumer control device (2x)
HID-compliant device (6x)
USB Human Interface Device (2x)
Logitech QuickCam Express #2
HID Keyboard Device
Logitech USB Wheel Mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
eScan Anti-Virus (AV) for Windows Version 8.0.636.1
Realtime File Scanning On
these are the specs of the computer