Help with Roxio 6 Platinum anyone?

[Maharette]

I just got this Creator 6 Plat. It was working fine, then Windows xp starting giving me an error msg with a lil box to send the report to microsoft. but it didnt tell me what it was. It shut down the program and would stall the PC and the CD drive. I have upgraded my software. Anyone have any clues? thanks in advance.

[beeboy]

You can try to shutdown any other applications you have running including antivirus and see if that helps. You may have to reinstall ECDC if the problem persists. Check at Roxio's website for more info on that. I am using the same version with xp and have no problems.