Msn Messegner Upgrade

Tanny · #1 08-24-2003, 01:06 PM

My Friend has MSN messeger version 5.0 but she want to upgrade to 6.0 so she can use all the latest features.

Everytime she goes to download it downloads but then doesnt let her log on to MSN.

She then has 2 delete the new downloaded version and use the old version.

Is there a site where she can go to and automatically update her msn 5 to msn 6.

SHe has microsoft windows xp, hom ed, verison 2002 as the operating system.

Thanks for any advice.

Tanny

ESALADUANE · #2 08-24-2003, 02:57 PM

Is she getting an error message? Try downloading from here:

http://messenger.msn.com/

Tanny · #3 08-24-2003, 03:01 PM

Quote:

Originally posted by ESALADUANE
Is she getting an error message? Try downloading from here:

http://messenger.msn.com/

Yes she did. The error message is simialr to this They was a problem with the server or tryin conection the net.

She has download the version 3 times everytime she get the same message.

siggy · #4 09-02-2003, 09:07 PM

I am having the same problem myself!

And it was right after upgrading come to think of it.... I can't even try and logon to msn.com for whatever reason!

Says I have no connection but I do!

ESALADUANE · #5 09-02-2003, 09:36 PM

Are you having the problem now. Are you using Road Runner? This might explain it.

http://news.com.com/2100-1032_3-5070463.html?tag=fd_top

"A glitch is preventing a significant number AOL Time Warner's Road Runner customers from using the high-speed Internet service to connect to certain Microsoft Web sites."

siggy · #6 09-02-2003, 10:05 PM

Earthlink through Time Warner affiliate Bright House networks.... I am thinking about deleting MSN and installing an older vrsion...I still don't get though why I cant type in www.msn.com and it wont take me to the page but i can go to every other site!

Tanny · #7 09-03-2003, 07:39 AM

Problem has been fixed. The problem was she was behind a firewall and that was the reason she coundl't sign in.

Thanks for all the replies.

siggy · #8 09-03-2003, 08:15 AM

I don't want to shut down my firewall though.....There has to be another solution!

Any ideas?

beeboy · #9 09-03-2003, 10:54 AM

I do not know what kind of firewall you have. You will need to grant Msn Messenger permission to access the net both in and out. A good firewall should ask you the first time a new program wants to access the internet.

siggy · #10 09-03-2003, 11:11 AM

Actually I called brighthouse (Time Warner) this morning and they told me that Microsofts servers were down and there were routing problems from many Ip's to any Microsoft entity (MSN etc)...

lo and behold 1 hour later and everything is back on.... I can use messenger nad read hotmail...I am glad I did not disable my firewall(zone alarm).