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Nightmare time trying to sort out 0Xc000021a BSOD on W8

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Old 12-05-2013, 04:01 PM
ValiantSaint Offline
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Join Date: Jul 2010
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Nightmare time trying to sort out 0Xc000021a BSOD on W8

Hello everyone,

my friend has asked me to have a look at his HP "Envy" ultrabook running Windows 8, as it's stuck in a boot up "loop" whilst displaying an error code (0XC000021a)

I had a bit of shock, when I found out it doesn't have a DVD drive! Cue, several hours reading up how to install Windows 8 boot DVD onto a USB drive. Thought I was making in-roads, but sadly not, as I can't use System Restore ("To use System Restore you must specify which Windows install to restore")

And I can't "refresh" the machine, as I get this message: "The drive where Windows is installed is locked. Unlock the drive and try again."

I just don't know what else I can do? Even tried running Hirens Boot CD from USB flash drive, but it doesn't even load!

Please help! Many, many thanks in advance : )
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