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  #1  
Old 09-01-2005, 07:04 AM
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Multiple problems

I own a P3 with 127 MB of Ram. I've been having multiple problems with my computer for some time now. The first problem is that my mouse keeps freezing. This happens at no particular time. The second problem that has been occuring is that the computer restarts by itself.

The other problem I have encountered is this: I installed Webroot Spy Sweeper and for some reason, it erased ALL programs from my desktop. None of the programs are functional. When I double-click a program to run it, a pop-up tells me that there is a missing dll (different for every program). I don't know how to fix this.

Should I just format my computer??? Would this solve my problems? If so, can anyone guide me on how to get started with the formating?

I'm usually pretty computer savvy but when I read through your website, there are lots of things I don't know how to do.

Can anyone help me before I throw this computer out the window?????

Thanks in advance!

Last edited by hippie1975 : 09-01-2005 at 07:09 AM. Reason: forgot to add something
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  #2  
Old 09-01-2005, 10:38 AM
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Quote:
Originally Posted by hippie1975
I own a P3 with 127 MB of Ram. I've been having multiple problems with my computer for some time now. The first problem is that my mouse keeps freezing. This happens at no particular time. The second problem that has been occuring is that the computer restarts by itself.

The other problem I have encountered is this: I installed Webroot Spy Sweeper and for some reason, it erased ALL programs from my desktop. None of the programs are functional. When I double-click a program to run it, a pop-up tells me that there is a missing dll (different for every program). I don't know how to fix this.

Should I just format my computer??? Would this solve my problems? If so, can anyone guide me on how to get started with the formating?

I'm usually pretty computer savvy but when I read through your website, there are lots of things I don't know how to do.

Can anyone help me before I throw this computer out the window?????

Thanks in advance!

Do a repair install, goto your BIOS set it to boot from disc. Place your install disc in and reboot then follow the screen instructions to do a repair installation.
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  #3  
Old 09-01-2005, 03:52 PM
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Quote:
Originally Posted by shademand
Do a repair install, goto your BIOS set it to boot from disc. Place your install disc in and reboot then follow the screen instructions to do a repair installation.

I keep hearing about the BIOS... but I don't know how to get there!! When I press F8, I only have the options of Normal, Safe, and step-by-step...

Let me know which one to chose...

Thanks!
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  #4  
Old 09-08-2005, 12:10 PM
harry12 Offline
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Bios

[quote=hippie1975]
Hi Hippie1975, the Bios is commonly found by pressing "ESC" or "DEL" before the Windows is loaded - by the time you get to "safe option" that's too late. If you have the motherboard manual that will help. However, I suspect your problem is something to do with program interfern=ence - often these add-on can create odd effects. Viruses and the like, beware.
First thing is make back-ups of useful files, old letters, projects etc. (you will check they are valid copies? - silly me)
I wonder if a replacement mouse isn't called for? They are cheap enough and eliminates one item. Try an optical mouse - no ball-no jerking about with fluf. work even on plain white paper...Wow!
/
A novel idea might be to buy another HDD and load everyting from scratch, that way you have your old HDD as a cheap-storage (along with CD file backups, etc), once you are satisfied the problem has gone.
It's a bit of a pain and you'll need your product keys / CD's and an hour to lose. ....reloading is a great pain but by keeping the old set-up you can check what you had before - noting settings etc. (I assume they still work OK, at least until the pc shuts down).
There are "outside" reasons for shutting down: is the PC too hot? - add another fan, [take the covers off - does the shutdown sequence (delay) increase?] It could be the PSU getting too hot and it shuts down, it could be the processor (ditto) or it could be a bad component connection - that's also worth checking; OMLY if you know what you are doing!
Switch Off, remove mains lead.
unplug each pc card and return it. Undo each ribbon cable, return it. These are a bit of a long-shot but worth doing if heat isn't the direct problem. We don't like the heat, neither does electronics particularly if the clock speed is high (greater losses-heat rises).
That's all folks.
Regards.
PS Treat any saved files as potential sources of a virus - When all is OK Format the old HDD and it loses any virus capability. They make good storage places for family pics and other large files prior to creating a CD as backup.
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