10-30-2005, 06:15 AM
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Registered User
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Join Date: Oct 2005
Posts: 2
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sound card problem
Dear forum
All of a sudden i am unable to hear any sound from my computer when i play media player or log on to the computer. I read thru your forum and ran a belarc. the follwing is what i got from belarc.
Computer Profile Summary
Computer Name: Ishab (in NEVERLAND)
Profile Date: Sonntag, 30. Oktober 2005 11:28:36
Advisor Version: 7.0t
Windows Logon: Nutzer1
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Hewlett-Packard HP Vectra VLi8
System Serial Number: NL91814656
Enclosure Type: Desktop
Processor a Main Circuit Board b
450 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Hewlett-Packard HP Holmes System Board D4066-60001
Serial Number: NL91814656
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies Ltd. HZ.01.01GR 02/24/99
Drives Memory Modules c,d
30,73 Gigabytes Usable Hard Drive Capacity
26,23 Gigabytes Hard Drive Free Space
HITACHI CDR-8435 [CD-ROM drive]
Diskettenlaufwerk
IBM-DTLA-307030 [Hard drive] (30,74 GB) -- drive 0, s/n YKDYKMT6373, rev TX4OA50C, SMART Status: Healthy 192 Megabytes Installed Memory
Slot '0' has 128 MB
Slot '1' has 64 MB
Local Drive Volumes
c: (NTFS on drive 0) 30,73 GB 26,23 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Nutzer1 30.10.2005 11:09:06 (admin)
local system accounts
Administrator never (admin)
Gast never
Hilfeassistent never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account FRITZ!fax on FRITZ!fax:
FRITZ!Fax Color on FRITZ!faxColor:
Controllers Display
Standard-Diskettenlaufwerkcontroller
Intel(R) 82371AB/EB PCI-Bus-Master-IDE-Controller
Primärer IDE-Kanal [Controller]
Sekundärer IDE-Kanal [Controller] Matrox Graphics MGA-G200 AGP [Display adapter]
Sampo MACOM N95S [Monitor] (18,3"vis)
Bus Adapters Multimedia
Intel(R) 82371AB/EB PCI-zu-USB universeller Hostcontroller Crystal SoundFusion(tm)-Audiogerät
Crystal SoundFusion(tm)-Gameport
Crystal SoundFusion(tm)-WDM-Schnittstelle
Communications Other Devices
3Com EtherLink XL 10/100 PCI-TX-NIC (3C905B-TX)
primary IP Address: 141.30.225.240 / 24
Gateway: 141.30.225.1
Physical Address: 00:10:5A:60:65:E5
AVM FRITZ!web PPP over ISDN
AVM ISDN-Controller A1 (Win2000)
AVM NDIS WAN CAPI Treiber
Networking Dns Server: 141.30.225.3
Standardtastatur (101/102 Tasten) oder Microsoft Natural Keyboard (PS/2)
PS/2-kompatible Maus [Mouse]
USB-Root-Hub
Virus Protection [Back to Top]
F-Secure Anti-Virus 5.43 Version 5.43
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 10/11/2005 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q896688 - Critical (details...)
Q899589 - Important (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q902400 - Important (details...)
Q904706 - Critical (details...)
Q905414 - Low (details...)
Q905749 - Important (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Windows XP
SP3
KB873333 on 08.09.2005 (details...)
KB873339 on 08.09.2005 (details...)
KB885250 on 08.09.2005 (details...)
KB885835 on 08.09.2005 (details...)
KB885836 on 08.09.2005 (details...)
KB886185 on 08.09.2005 (details...)
KB887472 on 08.09.2005 (details...)
KB887742 on 08.09.2005 (details...)
KB888113 on 08.09.2005 (details...)
KB888302 on 08.09.2005 (details...)
KB890046 on 09.09.2005 (details...)
KB890859 on 09.09.2005 (details...)
KB891781 on 08.09.2005 (details...)
KB893066 on 09.09.2005 (details...)
KB893086 on 08.09.2005 (details...)
KB893756 on 09.09.2005 (details...)
KB893803V2 on 08.09.2005 (details...)
KB894391 on 09.09.2005 (details...)
Windows XP
SP3 (continued)
KB896358 on 09.09.2005 (details...)
KB896422 on 09.09.2005 (details...)
KB896423 on 09.09.2005 (details...)
KB896428 on 09.09.2005 (details...)
KB896727 on 09.09.2005 (details...)
KB898461 on 08.09.2005 (details...)
KB899587 on 09.09.2005 (details...)
KB899588 on 09.09.2005 (details...)
KB899591 on 09.09.2005 (details...)
KB901214 on 09.09.2005 (details...)
Click here to see all available Microsoft security hotfixes for this computer.
Marks a security hotfix (using the 10/11/2005 Microsoft Security Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification
Click here for Belarc's System Management products, for large and small companies.
Software Licenses [Back to Top]
Adobe Systems, Inc. - Adobe Photoshop CS 10451756099909993438XXXX
Belarc - Advisor a1e1bb3f
ISI ResearchSoft - EndNote 504705674
Microsoft - Internet Explorer 55375-640-2247616-23550 (Key: KHJXC-MKRMX-WVYQY-XV3RD-YP99Q)
Microsoft - Office 2000 Premium 50755-028-8921654-02198
Microsoft - WebFldrs XP 12345-111-1111111-39196
Microsoft - Windows XP Professional 55375-640-2247616-23550 (Key: KHJXC-MKRMX-WVYQY-XV3RD-YP99Q)
Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version 7.0.0.0 *
Adobe ImageReady (tm) CS Version 8.0.1x125 *
Adobe Photoshop CS CS *
Adobe Reader Version 7.0.2.2005060200 *
Adobe Systems, Inc. Adobe Gamma Loader Version 1, 0, 0, 1 *
AVM Berlin - FRITZ! Version 3.04 / 1.01 *
AVM Berlin - FRITZ!32 Version 3.04 / 1.01 *
AVM Berlin - ISDNWatch Version 2.00.09 *
AVM Rocky Version 3.03.12.2001 *
AVM WebWatch Version 01.00.14 *
Belarc, Inc. - Advisor Version 7.0t *
C. Ghisler & Co. - Total Commander Version 5.51 *
Cinematronics - 3D-Pinball Version 5.1.2600.2180 *
Configure Ace ScreenSaver *
F-Secure BackWeb *
F-Secure BackWeb LAN Access *
F-Secure Corp. - F-Secure Corp. Startup service Version 1, 0, 7360, 56 *
F-Secure Corporation - F-Secure Anti-Virus Version 5.40.8050 *
F-Secure Corporation - F-Secure Management Agent Version 5.00 Build 5420 *
F-Secure Corporation. All Rights Reserved. - F-Secure Authentication Agent Version 2.00 Build 158 *
InfoCare® database Version 3.5.20.0 *
ISDNWatch Filter Version 2, 0, 1, 6 *
ISI ResearchSoft - Risweb Version 1.0 *
Jordan Russell - Inno Setup Uninstaller Version 51.5.0.0 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Clip Gallery Version 5.1.00.1221 * Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2000 Version 9.0.2823 *
Microsoft Outlook Version 9.0.2416 *
Microsoft Photo Editor Version 3.01 *
Microsoft PowerPoint for Windows Version 9.0.2716 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Microsoft® Access Version 9.0.2719 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.3427 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.12.1348 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.2774 *
Systat Software, Inc. SigmaPlot for Windows Version 9.00 *
System Level Service Utilty Version 2.43.0.2 *
Thomson ISI ResearchSoft - EndNote for Palm OS® Version 1.0.98.0 *
Thomson ISI ResearchSoft - EndNote Version 7.0.0 (Bld 98) *
Total Commander Entfernen oder Reparieren *
WinZip Version 8.0 (3106g) *
Wise Solutions, Inc. - Update EndNote Version 1.0.0.0 *
Yahoo! Inc. - YShortcut Application Version 1, 0, 0, 1 *
Yahoo! Messenger Version 7,0,0,437 *
--------------------------------------------------------------------------------
* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-5, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.
--------------------------------------------------------------------------please help me with wat next to do. i am not a computer literate.....and would need ur help to resolve this sound problem.
thank you
|
10-30-2005, 06:31 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,634
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Quote:
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Originally Posted by research1
Dear forum
All of a sudden i am unable to hear any sound from my computer when i play media player or log on to the computer. I read thru your forum and ran a belarc. the follwing is what i got from belarc.
Computer Profile Summary
Computer Name: Ishab (in NEVERLAND)
Profile Date: Sonntag, 30. Oktober 2005 11:28:36
Advisor Version: 7.0t
Windows Logon: Nutzer1
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Hewlett-Packard HP Vectra VLi8
System Serial Number: NL91814656
Enclosure Type: Desktop
Processor a Main Circuit Board b
450 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Hewlett-Packard HP Holmes System Board D4066-60001
Serial Number: NL91814656
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies Ltd. HZ.01.01GR 02/24/99
Drives Memory Modules c,d
30,73 Gigabytes Usable Hard Drive Capacity
26,23 Gigabytes Hard Drive Free Space
HITACHI CDR-8435 [CD-ROM drive]
Diskettenlaufwerk
IBM-DTLA-307030 [Hard drive] (30,74 GB) -- drive 0, s/n YKDYKMT6373, rev TX4OA50C, SMART Status: Healthy 192 Megabytes Installed Memory
Slot '0' has 128 MB
Slot '1' has 64 MB
Local Drive Volumes
c: (NTFS on drive 0) 30,73 GB 26,23 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Nutzer1 30.10.2005 11:09:06 (admin)
local system accounts
Administrator never (admin)
Gast never
Hilfeassistent never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account FRITZ!fax on FRITZ!fax:
FRITZ!Fax Color on FRITZ!faxColor:
Controllers Display
Standard-Diskettenlaufwerkcontroller
Intel(R) 82371AB/EB PCI-Bus-Master-IDE-Controller
Primärer IDE-Kanal [Controller]
Sekundärer IDE-Kanal [Controller] Matrox Graphics MGA-G200 AGP [Display adapter]
Sampo MACOM N95S [Monitor] (18,3"vis)
Bus Adapters Multimedia
Intel(R) 82371AB/EB PCI-zu-USB universeller Hostcontroller Crystal SoundFusion(tm)-Audiogerät
Crystal SoundFusion(tm)-Gameport
Crystal SoundFusion(tm)-WDM-Schnittstelle
Communications Other Devices
3Com EtherLink XL 10/100 PCI-TX-NIC (3C905B-TX)
primary IP Address: 141.30.225.240 / 24
Gateway: 141.30.225.1
Physical Address: 00:10:5A:60:65:E5
AVM FRITZ!web PPP over ISDN
AVM ISDN-Controller A1 (Win2000)
AVM NDIS WAN CAPI Treiber
Networking Dns Server: 141.30.225.3
Standardtastatur (101/102 Tasten) oder Microsoft Natural Keyboard (PS/2)
PS/2-kompatible Maus [Mouse]
USB-Root-Hub
Virus Protection [Back to Top]
F-Secure Anti-Virus 5.43 Version 5.43
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 10/11/2005 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q896688 - Critical (details...)
Q899589 - Important (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q902400 - Important (details...)
Q904706 - Critical (details...)
Q905414 - Low (details...)
Q905749 - Important (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Windows XP
SP3
KB873333 on 08.09.2005 (details...)
KB873339 on 08.09.2005 (details...)
KB885250 on 08.09.2005 (details...)
KB885835 on 08.09.2005 (details...)
KB885836 on 08.09.2005 (details...)
KB886185 on 08.09.2005 (details...)
KB887472 on 08.09.2005 (details...)
KB887742 on 08.09.2005 (details...)
KB888113 on 08.09.2005 (details...)
KB888302 on 08.09.2005 (details...)
KB890046 on 09.09.2005 (details...)
KB890859 on 09.09.2005 (details...)
KB891781 on 08.09.2005 (details...)
KB893066 on 09.09.2005 (details...)
KB893086 on 08.09.2005 (details...)
KB893756 on 09.09.2005 (details...)
KB893803V2 on 08.09.2005 (details...)
KB894391 on 09.09.2005 (details...)
Windows XP
SP3 (continued)
KB896358 on 09.09.2005 (details...)
KB896422 on 09.09.2005 (details...)
KB896423 on 09.09.2005 (details...)
KB896428 on 09.09.2005 (details...)
KB896727 on 09.09.2005 (details...)
KB898461 on 08.09.2005 (details...)
KB899587 on 09.09.2005 (details...)
KB899588 on 09.09.2005 (details...)
KB899591 on 09.09.2005 (details...)
KB901214 on 09.09.2005 (details...)
Click here to see all available Microsoft security hotfixes for this computer.
Marks a security hotfix (using the 10/11/2005 Microsoft Security Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification
Click here for Belarc's System Management products, for large and small companies.
Software Licenses [Back to Top]
Adobe Systems, Inc. - Adobe Photoshop CS 10451756099909993438XXXX
Belarc - Advisor a1e1bb3f
ISI ResearchSoft - EndNote 504705674
Microsoft - Internet Explorer 55375-640-2247616-23550 (Key: KHJXC-MKRMX-WVYQY-XV3RD-YP99Q)
Microsoft - Office 2000 Premium 50755-028-8921654-02198
Microsoft - WebFldrs XP 12345-111-1111111-39196
Microsoft - Windows XP Professional 55375-640-2247616-23550 (Key: KHJXC-MKRMX-WVYQY-XV3RD-YP99Q)
Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version 7.0.0.0 *
Adobe ImageReady (tm) CS Version 8.0.1x125 *
Adobe Photoshop CS CS *
Adobe Reader Version 7.0.2.2005060200 *
Adobe Systems, Inc. Adobe Gamma Loader Version 1, 0, 0, 1 *
AVM Berlin - FRITZ! Version 3.04 / 1.01 *
AVM Berlin - FRITZ!32 Version 3.04 / 1.01 *
AVM Berlin - ISDNWatch Version 2.00.09 *
AVM Rocky Version 3.03.12.2001 *
AVM WebWatch Version 01.00.14 *
Belarc, Inc. - Advisor Version 7.0t *
C. Ghisler & Co. - Total Commander Version 5.51 *
Cinematronics - 3D-Pinball Version 5.1.2600.2180 *
Configure Ace ScreenSaver *
F-Secure BackWeb *
F-Secure BackWeb LAN Access *
F-Secure Corp. - F-Secure Corp. Startup service Version 1, 0, 7360, 56 *
F-Secure Corporation - F-Secure Anti-Virus Version 5.40.8050 *
F-Secure Corporation - F-Secure Management Agent Version 5.00 Build 5420 *
F-Secure Corporation. All Rights Reserved. - F-Secure Authentication Agent Version 2.00 Build 158 *
InfoCare® database Version 3.5.20.0 *
ISDNWatch Filter Version 2, 0, 1, 6 *
ISI ResearchSoft - Risweb Version 1.0 *
Jordan Russell - Inno Setup Uninstaller Version 51.5.0.0 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Clip Gallery Version 5.1.00.1221 * Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2000 Version 9.0.2823 *
Microsoft Outlook Version 9.0.2416 *
Microsoft Photo Editor Version 3.01 *
Microsoft PowerPoint for Windows Version 9.0.2716 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Microsoft® Access Version 9.0.2719 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.3427 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.12.1348 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.2774 *
Systat Software, Inc. SigmaPlot for Windows Version 9.00 *
System Level Service Utilty Version 2.43.0.2 *
Thomson ISI ResearchSoft - EndNote for Palm OS® Version 1.0.98.0 *
Thomson ISI ResearchSoft - EndNote Version 7.0.0 (Bld 98) *
Total Commander Entfernen oder Reparieren *
WinZip Version 8.0 (3106g) *
Wise Solutions, Inc. - Update EndNote Version 1.0.0.0 *
Yahoo! Inc. - YShortcut Application Version 1, 0, 0, 1 *
Yahoo! Messenger Version 7,0,0,437 *
--------------------------------------------------------------------------------
* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-5, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.
--------------------------------------------------------------------------please help me with wat next to do. i am not a computer literate.....and would need ur help to resolve this sound problem.
thank you
|
Have you just upgraded to Win XP Pro, if so what was the originale operating system, if you have not upgraded did you have sound before.
Can you look at these to identify your model http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07555
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Last edited by bookworm : 10-30-2005 at 06:35 PM.
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