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Getting Rid of Norton's

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  #1  
Old 02-24-2003, 06:38 PM
JivaGoswami Offline
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Join Date: Feb 2003
Location: West Virginia
Posts: 7
Getting Rid of Norton's

Hello! I’m having problems installing Norton System Works 2003 on my Win 98 system. You know ... you have to remove old versions of Norton Utilities before you can install.

The included symclean.exe reports that it can not find any instance of Norton or Symantec on my computer. Subsequent installation fails because Norton’s apparently still lurks.

Under Add Remove Programs, Norton’s Utilities (my old version) is still there. When I try to uninstall, the uninstall shield says “Unable to locate the installation log file ‘C:\Program Files\Norton Utilites\Uninst.isu’. Uninstallation will not continue.”

I’ve gone so far as to reinstall Win 98! Still System Works 2003 balks as explained above. Symantec wants about $30 to help and their on line help just leads me ‘round and ‘round.

So ... here I am. Can anyone please advise?

Respectfully
jivajiva
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  #2  
Old 02-25-2003, 05:05 AM
john66 Offline
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Join Date: Feb 2003
Posts: 124
Get
RegCleaner which is invaluable & (free)
http://www.vtoy.fi/jv16/shtml/regcleaner.shtml

under the Software heading (1st page) remove everything relating to Norton\Symantec
Check startup (2ndpage) also.
Under Uninstall (3rd) remove norton.

Manually remove all files relating to norton\ symantec in explrr.

This is a dirty uninstall.

Run the registry cleaner (in tools)

although i would use for cleaning the registry:
Registry healer
which allows you to manually check which errors to fix and where and how.
http://kslsoft.virtualave.net/regheal/index.htm (demo)
remove all relating to Norton\Symantec.


Last edited by Zedaxax : 02-25-2003 at 05:10 AM.
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  #3  
Old 02-25-2003, 06:56 AM
JivaGoswami Offline
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Join Date: Feb 2003
Location: West Virginia
Posts: 7
Oh YEAH!!

Oh, YEAH!! This is per exactly the type of tip yours truly was hoping for upon boot up this morning. Will follow and report back. Thanks again!!
jivajiva
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  #4  
Old 02-25-2003, 09:57 AM
JivaGoswami Offline
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Join Date: Feb 2003
Location: West Virginia
Posts: 7
Feedback

Perfect! Like the proverbial charm!! Thank you again! And thanks to this forum!!
jivajvia
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  #5  
Old 02-25-2003, 02:57 PM
john66 Offline
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Join Date: Feb 2003
Posts: 124
understand RegCleaner
Especially the first page called Software
go to options - preferences - marking as old and make it manual

Make all the progrms which are essential\usefull\good "old" and now you can easily find and delete all "new" progrms.

Also try the Power tools program from the same site. pretty much the same but has a very usefull search for ALL registry links to whatever certain program so you can delete or change etc.

Last edited by Zedaxax : 02-25-2003 at 06:36 PM.
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