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dll problems (blank desktop)

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  #1  
Old 11-25-2005, 07:11 PM
cooper Offline
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Join Date: Nov 2005
Posts: 3
dll problems (blank desktop)

When I load windows all I get is the picture on my desktop.
I can't get into windows through safe mode either.
I've tried to reinstall,but in the last few minutes of install I receive this message: An error occurred loading C:\windows\system\shdocvw.dll The file may not have been installed or it has been corrupted.
With the same text I also see the same message for shdoc401.dll.
I only see these when trying to reinstall,there are no messages upon restart,just a desktop with no icons.
Without being able to get into windows I can't even run my antivirus.
My win 98 install disc is actually stored on my computer under Windows\Win 98\setup, which I can access through dos.How do I fix,delete, or run a
program to do this for me through dos?
Or on the other hand am I looking in the wrong direction?
Of course I'm writing from a dfferent computer on account that mine is currently in limbo.I really don't want to lose the info/personal files I've aquired over the years if there is a possible sollution.
I come to you because I'm beyond my limits of computer knowledge,I eagerly await any of the sagely advice you can offer.

Thankyou in advance,
from a lowly amatuer.
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  #2  
Old 11-26-2005, 09:04 AM
U.S. Patriot's Avatar
U.S. Patriot Offline
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Join Date: Mar 2005
Posts: 199
Quote:
Originally Posted by cooper
When I load windows all I get is the picture on my desktop.
I can't get into windows through safe mode either.
I've tried to reinstall,but in the last few minutes of install I receive this message: An error occurred loading C:\windows\system\shdocvw.dll The file may not have been installed or it has been corrupted.
With the same text I also see the same message for shdoc401.dll.
I only see these when trying to reinstall,there are no messages upon restart,just a desktop with no icons.
Without being able to get into windows I can't even run my antivirus.
My win 98 install disc is actually stored on my computer under Windows\Win 98\setup, which I can access through dos.How do I fix,delete, or run a
program to do this for me through dos?
Or on the other hand am I looking in the wrong direction?
Of course I'm writing from a dfferent computer on account that mine is currently in limbo.I really don't want to lose the info/personal files I've aquired over the years if there is a possible sollution.
I come to you because I'm beyond my limits of computer knowledge,I eagerly await any of the sagely advice you can offer.

Thankyou in advance,
from a lowly amatuer.

Try This.

Re: windows 98 not showing desktop items and start menu
1. Start your computer, press and hold CTRL, and then choose Safe Mode Command Prompt Only from the Windows 98 Startup menu.

2. At the MS-DOS prompt, type cd\windows\command (where windows is the name of the folder in which Windows is installed), and then press ENTER.

3. At the C: prompt, type scanreg /restore, and then press ENTER (note the space before the forward slash).

4. Select the previous registry you want to restore, and then press ENTER.
NOTE: A properly working registry has the word "Started" next to the date.

5. When you receive notification that you restored a properly working registry, press ENTER to restart your computer.

http://www.daniweb.com/techtalkforums/thread10855.html


Hope this helps.

Last edited by U.S. Patriot : 11-26-2005 at 04:07 PM. Reason: Adding URL
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  #3  
Old 11-27-2005, 03:17 PM
cooper Offline
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Join Date: Nov 2005
Posts: 3
no luck!

I tried this method but in my case it didn't work.I tried all of the previous dates available.
What's next?Please say there is a solution somewhere!





Quote:
Originally Posted by U.S. Patriot
Try This.

Re: windows 98 not showing desktop items and start menu
1. Start your computer, press and hold CTRL, and then choose Safe Mode Command Prompt Only from the Windows 98 Startup menu.

2. At the MS-DOS prompt, type cd\windows\command (where windows is the name of the folder in which Windows is installed), and then press ENTER.

3. At the C: prompt, type scanreg /restore, and then press ENTER (note the space before the forward slash).

4. Select the previous registry you want to restore, and then press ENTER.
NOTE: A properly working registry has the word "Started" next to the date.

5. When you receive notification that you restored a properly working registry, press ENTER to restart your computer.

http://www.daniweb.com/techtalkforums/thread10855.html


Hope this helps.
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  #4  
Old 11-27-2005, 04:27 PM
U.S. Patriot's Avatar
U.S. Patriot Offline
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Join Date: Mar 2005
Posts: 199
Quote:
Originally Posted by cooper
I tried this method but in my case it didn't work.I tried all of the previous dates available.
What's next?Please say there is a solution somewhere!
Try and see if you can reinstall IE6 in MS DOS prompt
mode.
The person on this site said he was having the same error message and reinstalling IE6 in MS DOS prompt fixed his problem. Although, this may not completely fix yours, it may fix the: An error occurred loading C:\windows\system\shdoc401.dll. The file may not have been installed or it has been corrupted, error message . Both the shdoc401.dll and shdocvw.dll are related to IE. And if your as lucky as he was it may fix your problems.
http://forums.thetechguys.com/archiv...hp/t-7686.html

Good Luck.
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  #5  
Old 11-27-2005, 10:02 PM
cooper Offline
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Join Date: Nov 2005
Posts: 3
I'm willing to try but how do you reinstall it from dos? I don't have an actual 98 disc,the contents of that disk are stored on my computer:
c:\windows\win98\setup
how do I reinstall I.E without installing thte rest of windows?The person on the other thread didn't give instructions.I've tried reinstalling win98 as a whole,(through dos) but I still get the same message,about the missing or corrupted shdocvw.dll and shadoc401.dll .



sd
Quote:
Originally Posted by U.S. Patriot
Try and see if you can reinstall IE6 in MS DOS prompt
mode.
The person on this site said he was having the same error message and reinstalling IE6 in MS DOS prompt fixed his problem. Although, this may not completely fix yours, it may fix the: An error occurred loading C:\windows\system\shdoc401.dll. The file may not have been installed or it has been corrupted, error message . Both the shdoc401.dll and shdocvw.dll are related to IE. And if your as lucky as he was it may fix your problems.
http://forums.thetechguys.com/archiv...hp/t-7686.html

Good Luck.
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  #6  
Old 11-27-2005, 11:08 PM
U.S. Patriot's Avatar
U.S. Patriot Offline
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Join Date: Mar 2005
Posts: 199
Quote:
Originally Posted by cooper
I'm willing to try but how do you reinstall it from dos? I don't have an actual 98 disc,the contents of that disk are stored on my computer:
c:\windows\win98\setup
how do I reinstall I.E without installing thte rest of windows?The person on the other thread didn't give instructions.I've tried reinstalling win98 as a whole,(through dos) but I still get the same message,about the missing or corrupted shdocvw.dll and shadoc401.dll .



sd
Check out this site:
http://support.gateway.com/s/issues/2-1330790523.shtml
Look at method 3
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