Internet connection problems

celoughrey · #1 12-14-2005, 11:10 AM

I have windows ME with Comcast IP (cable modem). My system crashed and I was able to reinstall the OS (not clean install just updated bad files), now I cannot access the internet, tried calling IP provider and they walked me through numerous items to check and it is still not working. I cannot ping a website from the command prompt but I do get an IP address when I run ipconfig.

Can anybody help with this, I am at my wits end!

Thanks.

plthayer · #2 12-14-2005, 09:12 PM

You can try downloading this file and running it on the machine. It says on the site that it's only for use on XP but i've had it work numerous times on 98 and ME both. It will basically rip and rebuild winsock.
If this doesn't work let me know and i'll type up some step by step instructions to rebuild winsock manually.
http://www.snapfiles.com/get/winsockxpfix.html

celoughrey · #3 12-15-2005, 08:06 AM

If you don't mind I would greatly appreciate it if you could type up some instructions because I do not know If I will be able to get to a computer where I can download the software to a disk and install back at home. I will try my best to get over to a friends house and try this. I can't be without my e-mail for much longer.

Thanks so much for your help.