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no sound with onboard realtek ac'97

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  #1  
Old 04-01-2003, 04:02 PM
vgion Offline
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Join Date: Apr 2003
Posts: 2
no sound with onboard realtek ac'97

Hello.
I recently upgraded my PC with a gigabyte GA-7VA-C
motherboard and an AMD Athlon XP 2200. The motherboard has
an on board sound card (Avance AC'97 from Realtek-ALC650).
Everything seems to run well apart from the sound (no
sound). In device manager there was a black exclamation
mark (in a yellow circle) at the sound device. The message
I receive when I click properties is a Code 10: This
device is either not present, not working properly or
does not have all the drivers installed. I tried
almost everything. Remove the device, unistall the
drivers, re-install them (either by using the CD that came
with the motherboard or by leting windows find the
appropriate drivers or by downloading drivers from the
net) but nothing seems to work. The device does not appear
to have any conflicts but I also tried to change the slot
of another device that was using the same IRQ. However,
windows assigned again the same IRQ so nothing changed.
I have also tried to remove some devices and although the IRQ assigned to the sound card changed, there was still no sound.

I finally downloaded the updated drivers from realtek's site. After I install them and reboot, the computer freezes. When I press ctrl-alt-del I can see that the program that is running is cmdninst.exe. Apparently there is something wrong there and windows cannot process this operation. I need also to mention that I disabled from BIOS, the games port because if this is enabled the computer will again freeze exactly in the same way I mentioned before.

After rebooting and starting in safe mode and removing all the devices, the games port was finally installed BUT the problem with the sound remains exactly as before.

Any help would be greatly appreciated.
(OS Windows Me 4.90.3000)
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  #2  
Old 08-12-2006, 06:08 AM
chandhini Offline
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Join Date: Aug 2006
Posts: 10
How did u instal the drivers from net or update the existing one? It's better that you instal whatever is given in your CD along with the device.Then go to the properties and click the update driver and select the new driver for the device that you might had downloaded from the products website for ur OS.This may work,coz I did this way and found it successful.Direct installing of the drivers from net got me tot his same problem of the system getting freezed .then safe mode..remove..instal etc etc...Just try this out.If lucky this may work for u too....
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  #3  
Old 08-22-2006, 11:55 PM
mrceo255 Offline
Registered User
 
Join Date: Aug 2006
Posts: 2
My solution to problems with Realtek '97 drivers and USB devices/drivers as well.

Here is an account of my own experiences with Realtek '97 drivers that you might want to try:

I too had upgraded my motherboard with an on board Realtek '97 sound card and then did a reinstall of Windows 98SE. For the longest time, I couldn't get the sound card to work on it, no matter how many times I uninstalled and re-installed the drivers for it and the operating system. I had given up trying to get it to work then one day after I had my computer lock up on bootup, I booted up in safe mode and was looking in the device manager, I happened to click on "Sound, Video and Game Controllers" and there were several drivers listed there (most of them were listed as Microsoft devices) that hadn't shown up in the device manager when Windows was running in normal mode, of course you cannot see the status of a device when running safe mode, but I decided to delete all of them, including the Realtek '97 driver, just to see what would happen and rebooted. Windows found the devices and installed the drivers and I almost got blasted out of my seat because the volume was on high. I haven't had a problem since. While I have no way to determine what was wrong before, I think it was because Windows had installed the other drivers before the Realtek '97 drivers.

After I finally got the sound card to work, I decided to check the Device Manager in safe mode again and I found several USB devices that may or may not have been installed on my computer in the past. These devices had not shown up in the Device Manager when running in normal mode. I deleted all of the USB devices including storage devices and a Type 80 Disk Drive. I did not delete the Type 47 because I know that is the standard IDE Disk Drive. This has now helped me with installing other USB devices that wouldn't install before.

One more thing that I discovered and have never seen mentioned anywhere is that because on my old Toshiba laptop had the Windows key on the upper right hand corner of the keyboard next to the Break key, I would accidently hit both at the same time and the System properties would pop up without having to go into the control panel and from there you can select the Device Manager. I have since found out that you can just hold down the Windows key, then press Break. I've check it out on other versions of Windows and it appears to work on them all including Windows XP Home, Pro and Media Center.

You just have to love Windows, so many things to go wrong and they usually do. I think Windows proves that Murphy's law is correct.
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  #4  
Old 11-05-2006, 08:29 AM
bobwales123 Offline
Registered User
 
Join Date: Nov 2006
Posts: 6
hi. i seem to be havin the same problem as allot of others on here. i reformatted my computer and now the sound doesnt work. i dont have any cd's or stuff to reinstall drivers. i have tried to download ac97 drivers but still nothing is working.. help my please. thanks.
p.s. belarc says this about my computer


Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) VIA Technologies, Inc. VT8367-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.25 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: VT8367-8235
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 06/18/2003
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
66.99 Gigabytes Hard Drive Free Space

NU CDRW/DVD DBW-521 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-00DKA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAHL5816133, rev 77.07W77, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 80.02 GB 66.99 GB free
Network Drives
None detected

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 7000 / RADEON VE Family (Microsoft Corporation) [Display adapter]
LGE L1515S [Monitor] (14.9"vis, January 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (3x) Realtek AC'97 Audio for VIA (R) Audio Controller
Unimodem Half-Duplex Audio Device


can u help?!?!?! thanks
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