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Request for Technical Support: Windows Vista

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  #1  
Old 02-23-2007, 09:14 AM
ukponga Offline
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Join Date: Feb 2007
Posts: 2
Request for Technical Support: Windows Vista

Hi Guys,
My Acer Aspire 3683WXi Notebook came with Windows Vista Home Basic Operating Systems pre-installed on it. However, while trying to install hardwares like my cell phone (Nokia N93), my digital camera (Sony DSC 150), Transcend USB2.0 flash disk and Belkin F8T012 bluetooth adapter, the computer returns the message 'Windows could not find the driver software for your device' even when the installation CDROM has been inserted into the E:\ drive in each case, and therefore these devices do not work at all, even though they are recognized and listed by the 'Device Manager'.
I will be very grateul for any help you can give on this. With very best regards.
Ukponga
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  #2  
Old 03-02-2007, 03:06 AM
Netaddict Offline
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Join Date: Mar 2007
Posts: 16
go to the home websites of each item and look for vista firmware/software compatability upgrades....drop them and email too....some manufacturers missed the boat to be automatically included in the release or were left out, lol....
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  #3  
Old 12-18-2007, 03:07 AM
bigboyjimmy's Avatar
bigboyjimmy Offline
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Join Date: Jul 2007
Posts: 8
Hey there.I hav a problem with my vista,after longduration of use my windows goes bizzurqe.All the icons in the right like windows live messenger and all goes to the left and thn i hav to reeboot the computer.Iwould appreciate any help pn this problem.By the way i hav an Acer aspire5672AWLMi.And thnx in advance
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  #4  
Old 12-18-2007, 11:08 PM
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bigboyjimmy Offline
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Join Date: Jul 2007
Posts: 8
Srry for the last problem above.I gav vry little info about my comp.So as u can see the problem above of my vista so here i giv u the info of my comp.This is wat belarc says:
Windows Vista Home Premium (build 6000) Acer, inc. Aspire 5670
System Serial Number: LXA850X005727075E02500
Enclosure Type: Other
Processor a Main Circuit Board b
1.73 gigahertz Intel Core Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Acer, Inc. Bodensee
Serial Number: LXA850X005727075E02500
Bus Clock: 133 megahertz
BIOS: Acer v1.3301 02/26/07
Drives Memory Modules c,d
151.66 Gigabytes Usable Hard Drive Capacity
121.54 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-85JS ATA Device [CD-ROM drive]

Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2451SJKEK4RE, rev SB4OC70P, SMART Status: Healthy 2046 Megabytes Installed Memory

Slot 'M1' has 1024 MB
Slot 'M2' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 75.99 GB 52.31 GB free
d: (NTFS on drive 0) 75.66 GB 69.23 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Adam 12/18/2007 8:04:17 AM (admin)
local system accounts
Administrator 1/22/2007 4:55:38 AM (admin)
Guest never


Marks a disabled account; Marks a locked account HP 2500C Series Printer on LPT1:
HP Deskjet F300 Series on USB001
Microsoft XPS Document Writer on XPSPort:

Controllers Display
ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4 ATI Mobility Radeon X1400 [Display adapter]
Generic PnP Monitor (15.4"vis)
Bus Adapters Multimedia
Texas Instruments PCIxx12 Cardbus Controller
Microsoft iSCSI Initiator
Intel(R) 82801GB USB Universal Host Controller - 27C8
Intel(R) 82801GB USB Universal Host Controller - 27C9
Intel(R) 82801GB USB Universal Host Controller - 27CA
Intel(R) 82801GB USB Universal Host Controller - 27CB
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC Realtek High Definition Audio
Communications Other Devices
HDAUDIO Soft Data Fax Modem with SmartCP


Broadcom NetLink (TM) Gigabit Ethernet
primary Auto IP Address: 192.168.1.189 / 30
Gateway: 192.168.1.188
Dhcp Server: 192.168.1.188
Physical Address: 00:1B:24:63:E9:55
Intel(R) PRO/Wireless 3945BG Network Connection
Dhcp Server: none responded
Physical Address: 00:1B:77:76:1B:C3
isatap.{650BCD03-4375-4AA2-BCF9-F6277A6895AC}
isatap.{ABD663C1-D277-4324-9EF3-174B449E0C68}
Teredo Tunneling Pseudo-Interface

Networking Dns Server: 192.168.1.188
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Acer OrbiCam
SMSC Fast Infrared Driver
Launch Manager [Keyboard]
Synaptics PS/2 Port TouchPad [Mouse]
Texas Instruments PCIxx12 Integrated FlashMedia Controller
USB Root Hub (5x)
Generic volume shadow copy
Virus Protection [Back to Top]
Norton AntiVirus Version 14.12
Virus Definitions Version 12/18/2007 Rev 7
Last Disk Scan on Saturday, December 15, 2007 1:38:01 AM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 12/11/2007 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
MSXML4SP2
KB936181 on 12/15/2007 (details...)
KB941833 on 12/16/2007 (details...)
Windows Vista
KB905866 on 12/15/2007 (details...)
KB925902 on 12/15/2007 (details...)
KB929123 on 12/15/2007 (details...)
KB929399 on 12/15/2007 (details...)
KB929916 on 12/15/2007 (details...)
KB930178 on 12/15/2007 (details...)
KB930857 on 12/15/2007 (details...)
KB931099 on 12/15/2007 (details...)
KB931213 on 12/15/2007 (details...)
KB931573 on 12/15/2007 (details...)
KB932471 on 12/15/2007 (details...)
KB933579 on 12/15/2007 (details...)
KB933729 on 12/15/2007 (details...)
KB933928 on 12/15/2007 (details...)
KB935280 on 12/15/2007 (details...)
KB935807 on 12/15/2007 (details...)
KB936021 on 12/15/2007 (details...)
KB936357 on 12/15/2007 (details...)
Windows Vista (continued)
KB936782 on 12/15/2007 (details...)
KB936824 on 12/15/2007 (details...)
KB936825 on 12/15/2007 (details...)
KB937077 on 12/15/2007 (details...)
KB938123 on 12/15/2007 (details...)
KB938127 on 12/15/2007 (details...)
KB938194 on 12/15/2007 (details...)
KB938979 on 12/15/2007 (details...)
KB939159 on 12/15/2007 (details...)
KB941202 on 12/15/2007 (details...)
KB941229 on 12/15/2007 (details...)
KB941568 on 12/15/2007 (details...)
KB941569 on 12/15/2007 (details...)
KB941600 on 12/15/2007 (details...)
KB941649 on 12/15/2007 (details...)
KB941651 on 12/15/2007 (details...)
KB942615 on 12/15/2007 (details...)
KB942624 on 12/15/2007 (details...)
KB942763 on 12/15/2007 (details...)
KB943078 on 12/15/2007 (details...)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 12/11/2007 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.
Belarc - Advisor ca094e4b
Symantec - AppCore 1
Symantec - AV 1
Symantec - MSRedist 1
Symantec - Norton AntiVirus 1
Symantec - Norton Internet Security 1
Symantec - Norton Protection Center 1
Symantec - Real Time Storage Protection Component 1
Symantec - SymNet 1
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