Can't delete file in Vista

nafem · #1 03-18-2007, 10:39 AM

I have an Adobe Capative file (which version 2 runs very badly in on XP and Vista) which I was sent from a client via email. I saved it to my desktop and opened it. I then tried to move it, I can't. I can't rename ii, get properties for it, delete it, I can't do anything with it. Can anyone suggest why this has happened? Surely there should be a way of dealing with this within the OS?

Kevin_gibson · #2 03-19-2007, 06:32 AM

Nafem
Hi, before you opened the file did you do a full scan of it? You said you can't delete or rename the file, when you right click, do you get the menus for it? or does it just sit there doing nothing?

When you try and delete it, what error(s) do you get? if any?

If you get any errors saying it's in use, you need to open task manager and eliminate the processes 1 by 1 till you can delete the selected file.

You could try and delete the file through safe mode - Just tap F8 during boot up and see if this helps.

Failing that, system restore and see if this helps, hope this is useful.

nafem · #3 03-20-2007, 10:45 AM

The file was virus free. I have it attached to an email and I have saved it to another location and that is fine.
When I right click I don't even get the menu, it just sits there and does nothing.
When I try to deelete it I don't get any errors, it just display the calculating time to delete dialogue until I kill it.
I don't reall want to do a system restore just for a file I can't delete. I have a feeling that because of new security in Vista I won't be able to boot ionto DOS and delete it either. A real pain!!

Kevin_gibson · #4 03-21-2007, 04:00 AM

Nafem
System restore doesn't delete any other files off of the Pc.

I don't mean remaster / recovery try and delete it in safe mode.

Create another user account, log in to that account, delete the account that files logged in on and delete it?

nafem · #5 03-27-2007, 11:24 AM

I have found out what it is. I went to Control Panel > Folder Options > View tab and checked "Always show icons, never thumbnails". Now I have been able to delete the file and deleteing and moving other files is much quicker.

bejoscha · #6 08-12-2008, 02:17 AM

Hi!
I had (and still have) exactly the same problem with a file of a different program. (It's commercial software for microscopists, so the name won't tell you much.) Can't move,rename,delete it.
However, I tried changing the view as suggestes above, and it does not solve the problem. Any help highly appreciated!
I hate Vista.

PeckerWood · #7 08-12-2008, 05:44 AM

beboscha....Try Unlocker and when you download read the easy to use readme file.

---->http://ccollomb.free.fr/unlocker/

Monty007 · #8 08-13-2008, 04:14 PM

Or you could always take ownership of the file and deleate it.

bryndis · #9 08-14-2008, 06:49 AM

Quote:

Originally Posted by Monty007

Or you could always take ownership of the file and deleate it.

I have tried that also.. and to delete it in safe mode... and change the thumbnail thing... Nothing works!! :S Any ideas?

PeckerWood · #10 08-15-2008, 05:03 PM

Download and run Revo Uninstaller and see if it gives you the option to uninstall the program.

--->http://www.revouninstaller.com/