No sound in Vista - Mobo change

[hard6out]

I'm also having issues with no sound, but when I upgraded from XP to Vista on my FIC (Realtek Ac'97) mobo.. everything was fine.. then the mobo heated up and the resisters crashed.. found a MSI board cheap with AGP for my upgraded video driver and now there is no sound.. Called Microsoft.. no luck.. uninstall drivers and install the Realtek 6231.zip file, which acknowledges that the device is working and shows on the "meter" when I run Windows Media Player, but no sound.. MSI has me install a later version of the Realtek driver (tried anyway, but no luck).. So now I'm back to the latest Realtek driver, went thru the AMIBIOS and set the AC'97 to "Auto", but there is a conflict somewhere.. very frustrating..

Thanks..

BelArc info below:

Operating System System Model
Windows Vista Home Premium (build 6000) MICRO-STAR INC. MS-6728 2.00
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MICRO-STAR INC. MS-6728 2.00
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V3.A 09/29/2004
Drives Memory Modules c,d
303.95 Gigabytes Usable Hard Drive Capacity
202.64 Gigabytes Hard Drive Free Space

COMPAQ CD-ROM LTN403 ATA Device
VOM-12E48X ATA Device [CD-ROM drive]

Maxtor 3200 USB Device [Hard drive] (203.92 GB) -- drive 2
WDC WD200BB-32CFC0 [Hard drive] (20.02 GB) -- drive 1, s/n WD-WMA9L1300697, rev 02.08B02, SMART Status: Healthy
WDC WD800JB-00FSA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAJD1868694, rev 77.07W77, SMART Status: Healthy 2560 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' has 512 MB
Slot '2' has 512 MB
Slot '3' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 26.26 GB free
f: (NTFS on drive 2) 203.92 GB 164.38 GB free
g: (NTFS on drive 1) 20.02 GB 12.00 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Sean 3/25/2007 10:12:04 PM (admin)
local system accounts
Administrator 11/2/2006 6:03:34 AM (admin)
ASPNET never
Guest 3/25/2007 8:06:56 PM


Marks a disabled account; Marks a locked account Adobe PDF Converter on My Documents\*.pdf
HP 2500C Series Printer on LPT1:
HP Color LaserJet 2500 PCL 5 on LPT1:
hp officejet d series on DOT4_001
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
Intel(R) 82801EB Ultra ATA Storage Controllers Radeon X1650 Series [Display adapter]
Radeon X1650 Series Secondary [Display adapter]
Samsung SyncMaster [Monitor] (19.1"vis, s/n HCHY100150, January 2005)
Bus Adapters Multimedia
Microsoft iSCSI Initiator
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Realtek AC'97 Audio
Communications Other Devices

isatap.hsd1.ca.comcast.net.
Realtek RTL8139/810x Family Fast Ethernet NIC #2
primary Auto IP Address: 192.168.1.105 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:11:09:8D:07:94
Teredo Tunneling Pseudo-Interface

Networking Dns Servers: 68.87.76.178
68.87.78.130
HP OfficeJet D
Logitech QuickCam Express
PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (5x)
Generic volume shadow copy

[bookworm]

Originally Posted by hard6out

I'm also having issues with no sound, but when I upgraded from XP to Vista on my FIC (Realtek Ac'97) mobo.. everything was fine.. then the mobo heated up and the resisters crashed.. found a MSI board cheap with AGP for my upgraded video driver and now there is no sound.. Called Microsoft.. no luck.. uninstall drivers and install the Realtek 6231.zip file, which acknowledges that the device is working and shows on the "meter" when I run Windows Media Player, but no sound.. MSI has me install a later version of the Realtek driver (tried anyway, but no luck).. So now I'm back to the latest Realtek driver, went thru the AMIBIOS and set the AC'97 to "Auto", but there is a conflict somewhere.. very frustrating..

Thanks..

BelArc info below:

Operating System System Model
Windows Vista Home Premium (build 6000) MICRO-STAR INC. MS-6728 2.00
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MICRO-STAR INC. MS-6728 2.00
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V3.A 09/29/2004
Drives Memory Modules c,d
303.95 Gigabytes Usable Hard Drive Capacity
202.64 Gigabytes Hard Drive Free Space

COMPAQ CD-ROM LTN403 ATA Device
VOM-12E48X ATA Device [CD-ROM drive]

Maxtor 3200 USB Device [Hard drive] (203.92 GB) -- drive 2
WDC WD200BB-32CFC0 [Hard drive] (20.02 GB) -- drive 1, s/n WD-WMA9L1300697, rev 02.08B02, SMART Status: Healthy
WDC WD800JB-00FSA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAJD1868694, rev 77.07W77, SMART Status: Healthy 2560 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' has 512 MB
Slot '2' has 512 MB
Slot '3' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 26.26 GB free
f: (NTFS on drive 2) 203.92 GB 164.38 GB free
g: (NTFS on drive 1) 20.02 GB 12.00 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Sean 3/25/2007 10:12:04 PM (admin)
local system accounts
Administrator 11/2/2006 6:03:34 AM (admin)
ASPNET never
Guest 3/25/2007 8:06:56 PM


Marks a disabled account; Marks a locked account Adobe PDF Converter on My Documents\*.pdf
HP 2500C Series Printer on LPT1:
HP Color LaserJet 2500 PCL 5 on LPT1:
hp officejet d series on DOT4_001
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
Intel(R) 82801EB Ultra ATA Storage Controllers Radeon X1650 Series [Display adapter]
Radeon X1650 Series Secondary [Display adapter]
Samsung SyncMaster [Monitor] (19.1"vis, s/n HCHY100150, January 2005)
Bus Adapters Multimedia
Microsoft iSCSI Initiator
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Realtek AC'97 Audio
Communications Other Devices

isatap.hsd1.ca.comcast.net.
Realtek RTL8139/810x Family Fast Ethernet NIC #2
primary Auto IP Address: 192.168.1.105 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:11:09:8D:07:94
Teredo Tunneling Pseudo-Interface

Networking Dns Servers: 68.87.76.178
68.87.78.130
HP OfficeJet D
Logitech QuickCam Express
PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (5x)
Generic volume shadow copy

That board can have Realtek or C-Media audio, it depends on the chipset, can you get Everest copy and paste the My Computer/Summary section, it will give the chipset http://www.softpedia.com/progDownloa...oad-16369.html

Hope this helps

[ash_r88]

Hi, i have got this exact same problem. I have a system quite similar with a cheap msi mobo. The sound works from the digital output but not from the jack.

I originally thought it was vista playing up so i bought a new SB audigy and that is the same.

please help me! its driving me crazy...

[bookworm]

Originally Posted by ash_r88

Hi, i have got this exact same problem. I have a system quite similar with a cheap msi mobo. The sound works from the digital output but not from the jack.

I originally thought it was vista playing up so i bought a new SB audigy and that is the same.

please help me! its driving me crazy...

Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml

need more info

[tassiedevil1]

I hope you all have solved your sound problems by now,
I had the same on two diff computers running Ultimate, finally found realtek high def audio driver Vista_ R170 installed reboot and working ok

regards tassiedevil1

[lopeman]

im have the same problem..."no audio"

i just have a dell poweredge 400sc.

i have to ports for speakers. one on the mobo and the other is a Sound Blaster live 5.1.


anyone got any idea of what i should do?

[bookworm]

Originally Posted by lopeman

im have the same problem..."no audio"

i just have a dell poweredge 400sc.

i have to ports for speakers. one on the mobo and the other is a Sound Blaster live 5.1.


anyone got any idea of what i should do?

What OS are you using Vista, can you Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

[lopeman]

Im running Vista Ultimate.

(System Model)
Dell Computer Corporation PowerEdge 400SC
System Service Tag: 5CXLM31 (support for this PC)
Chassis Serial Number: 5CXLM31
Enclosure Type: Mini-Tower

(Processor)
2.27 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

(Main Circuit Board)
Board: Dell Computer Corp. 0F1425
Serial Number: ..CN4811138R00VU.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A03 08/15/2003

(Drives)
360.08 Gigabytes Usable Hard Drive Capacity
141.69 Gigabytes Hard Drive Free Space

MAD DOG MD-16XDVD9 ATA Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Dell USB Mass Storage USB Device [Hard drive] -- drive 2
EPSON Stylus Storage USB Device [Hard drive] -- drive 3
WDC WD1600JB-00GVA0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WCAL91341789, rev 08.02D08, SMART Status: Healthy
WDC WD2000JB-00GVA0 [Hard drive] (200.05 GB) -- drive 1, s/n WD-WCAL81340357, rev 08.02D08, SMART Status: Healthy

(Memory Modules)
1024 Megabytes Installed Memory

Slot 'CHANNEL A DIMM 0' has 128 MB
Slot 'CHANNEL B DIMM 0' has 512 MB
Slot 'CHANNEL A DIMM 1' has 128 MB
Slot 'CHANNEL B DIMM 1' has 256 MB

(display)
NVIDIA GeForce FX 5200 Ultra (Microsoft Corporation - WDDM) [Display adapter]
Generic PnP Monitor (15.7"vis, February 2004)

(multimedia)
kX 10k1 Audio (3538) - Model SB0229

[bookworm]

Originally Posted by lopeman

Im running Vista Ultimate.

(System Model)
Dell Computer Corporation PowerEdge 400SC
System Service Tag: 5CXLM31 (support for this PC)
Chassis Serial Number: 5CXLM31
Enclosure Type: Mini-Tower

(Processor)
2.27 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

(Main Circuit Board)
Board: Dell Computer Corp. 0F1425
Serial Number: ..CN4811138R00VU.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A03 08/15/2003

(Drives)
360.08 Gigabytes Usable Hard Drive Capacity
141.69 Gigabytes Hard Drive Free Space

MAD DOG MD-16XDVD9 ATA Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Dell USB Mass Storage USB Device [Hard drive] -- drive 2
EPSON Stylus Storage USB Device [Hard drive] -- drive 3
WDC WD1600JB-00GVA0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WCAL91341789, rev 08.02D08, SMART Status: Healthy
WDC WD2000JB-00GVA0 [Hard drive] (200.05 GB) -- drive 1, s/n WD-WCAL81340357, rev 08.02D08, SMART Status: Healthy

(Memory Modules)
1024 Megabytes Installed Memory

Slot 'CHANNEL A DIMM 0' has 128 MB
Slot 'CHANNEL B DIMM 0' has 512 MB
Slot 'CHANNEL A DIMM 1' has 128 MB
Slot 'CHANNEL B DIMM 1' has 256 MB

(display)
NVIDIA GeForce FX 5200 Ultra (Microsoft Corporation - WDDM) [Display adapter]
Generic PnP Monitor (15.7"vis, February 2004)

(multimedia)
kX 10k1 Audio (3538) - Model SB0229

It appears you have a sound card installed, if your audio plugs are in an expansion slot as shown here http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

the only drivers I could find were at driverguide but a Vista driver is not included

[lopeman]

i have a audio card in an expansion slot and audio port on the mobo.


i have looked everywhere for a audio driver and im about to call it quits...


i think its just not happening.

[bookworm]

Originally Posted by lopeman

i have a audio card in an expansion slot and audio port on the mobo.


i have looked everywhere for a audio driver and im about to call it quits...


i think its just not happening.

This is a bit of a wild card solution

A new sound card or you could remove the sound card and use onboard, Dell don't offer the driver for you model, but do have it listed for another model, it's ADI198x and it's here http://support.euro.dell.com/support... W1&hidlang=en

but first I would go to Intel and update your Chipset driver No:2
http://downloadcenter.intel.com/filt...9&submit=Go%21

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[lopeman]

bookworm....


that was the best wild card cause i have sound now.


i owe you big time.

[bookworm]

Originally Posted by lopeman

bookworm....


that was the best wild card cause i have sound now.


i owe you big time.

Must remember this for next time, happy listening