DVD/CD Driver problems

[chillo]

hello yall, I have a DVD burner that will only read DVD disc, this is very weird as i sometimes want to burn normal 80mins CDs so can anybody help me?!!

[Kevin_gibson]

Chillo,

What happens when you try and burn a DVD? What error message(s) if any?

What software are you using? Can you burn CDs normally?

Have you tried different makes of DVD?

More information please.

[antony]

hi all, i have the same problem with TSST corp CD/DVDW TS-H652M ATA Device but i have error #10 also it has a yellow triangle help plzz

[Jeffrodrum]

Hi I also have the same issue with the same model cd/dvdr, I had to reset computer to how it was when i bought it 6 months ago that was in June, now Hp says I have to wipe it again, Why? how many times do I need to scrub and start over? I too need somw help. ( HP had me delete the lower and upper limits) what a drag!

[JComm]

Originally Posted by asfan42069

ok i had the same problem and i had to go thro a couple steps in order to fix it. I'm running Vista on a pavilion desktop and have the TSSTcorp CD/DVDW TS-H652M ATA Device. I got error code 39.

so here ya go:

click the start menu
find the search box (located at directly above the start menu button)
type in "regedit" and press enter
you might get a warning asking if you want to open the "Registry Edit"
click yes

now you should have the registry edit program open

double click on "computer"
double click on "HKEY_LOCAL_MACHINE"
double click on "SYSTEM"
double click on "CurrentControlSet"
double click on "Control"
double click on "Class"
double click on "{4D36E965-E325-11CE-BFC1-08002BE10318}

now you should see a list of items on the right side of the window

and there is an item named "lowerfilter"

anyway... right click on it and click delete.

once deleted, close the registry edit prgram and restart your pc.

hope it works
hope this helps

Thank you very much!!! Followed these directions to a 't' and now my DVD ROM & DVD RW are working again! Running Vista Ultimate on an Intel 865GBF, P4HT 3.06 GHz.

[philbuddy]

I reciently purchased a HP Pavilion a6167c TV PC from a local store where I live. I got it home and unpacked, and set it up. Very excited , This is my first experience with windows Vista home Premium. Well everything seemed ok at first, but this is one week later and now the operating system does not recognize the drive. I have been building and repairing pcs for the past 20 years, so I do have a good knowledge of the ins and outs of windows and the workings of a computer.

This is the first time I can not remidy a problem with a PC. Very frustrating. The only thing I can think of is either, the drive is bad, or the driver is not written quite right for vista. I called HP Tech support last night and spent over an hour on the phone whit a tech from india. The tech did all that he could think of but to no avail. So the tech said to reinstall the os. So that is what I did, System Restore. after this things seemed to work until I turned it on again this morning. The same thing, no dvd rom dected, and a yellow ! in the device manager. I am ready to return this to the store, Does anyone have any sugestions to remedy this problem?

Thank you all.

[bsigalas]

Originally Posted by RNorman

I have a relatively new (6 weeks) HP Pavilion a 1710n. Although I would have preferred to stay with XP a while longer, it came preloaded with Windows Vista, so I'm adapting. The computer has a "Lightscribe DVD SuperMulti Drive / CD-Writer". It worked fine until late last week. Now it will not run either music or data discs. Since there is no floppy disk drive installed on the computer, I really need this drive.

The only new variable introduced last week was the installation of software and drivers that came with a new Panasonic Lumix Digital Camera. The software included "ArcSoft Software Suite", "Lumix Simple Viewer 1.1E", and "PHOTOfunSTUDIO-viewer-1.1E". A USB Driver might also have been installed, but I am not sure, and I don't know how to check or differentiate between a new driver, and the ones that came preinstalled on the machine.

Now, as I said, the DVD/CD drive will not run anything. When a disc is inserted, it will spin up, the green light on the front will flash 2 or 3 times, then nothing.

I checked in the Device Manager, and under DVD/CD ROM Drives, the only item is "TSSTcorp CD/DVDW TS-H652M ATA Device" preceeded by the appropriate icon. There is what appears to be a yellow triangle with a black exclamation point in it superimposed over the icon.

I first tried uninstalling the driver and restarting the computer to get the driver to reinstall (On a different subject, is there a "Search for New Hardware button anywhere in Windows Vista?). Shortly after the start-up, I got a message that the computer was unable to install the driver. Thinking that it might be the camera software, I uninstalled the new software, then uninstalled the DVD/CD driver again. After restarting the computer again, I got the same message as before. I have checked, and there is no updated driver for the DVD/CD drive.

Any information or guidance would greatly appreciated.

Rob

I'm having the exact same problem. I'm not familiar with Vista, and using my dad's computer to get music onto his new iPod. I put on 2 CDs a couple of weeks ago, so I can't figure out why this has happened all of a sudden. As far as I know, nothing has changed on the computer.

Anyways, I have the same CD drive name and all, and an HP Pavilion as well. My error code is 10 (This device cannot start).

Did you ever solve your problem? Or does anyone else have any help they could give me? Thanks.

[momtotwogirls@s]

I also am running Vista Home Premium and having similar problems. Here is all the relevant info:

Watched DVD's on my new laptop for a few days, loaded a DVD one day and got a "can't find disc in drive" message. Looked around and saw that My Computer and Device Manager did not see my drive, only HD was listed. Did a system restore to the system checkpoint from the first time I turned on the computer, drive re-appeared. Loaded another disc, drive gone again. System Restore again, drive back. The third time this happened, system restore did not bring back the drive, and now it seems nothing will. I got online and tried the following fixes, none of which worked:

Regedit deleting upper and lower filters in the pertinent registry key (didn't work)

Deleting a particular Windows update that caused trouble with some DVD drives (didn't work)

Tried putting the computer to sleep and then waking it up again, which some people said worked for them (didn't work)


Tried several System Restores from different points (didn't work)

Finally I got the disc that came with my computer and tried to re-install Vista, which I assume is a boot disc. But the computer wouldn't boot from the DVD drive. The light came on momentarily and I felt the drive whir to life, but then the light went out and Vista booted normally from the hard drive. I re-started the computer and paused at the BIOS, but it also only shows my hard drive, no DVD Drive. The secondary IDE selection is listed as "none". I read in one post that BIOS doesn't physically detect optical drives, but only once. I tried looking for it during the POST but apparently Vista doesn't show a POST at start up.

Okay, I've probably given too much information, but as you can see I really have tried everything that I have been able to find. I know that if I call tech support for my Comp. or Vista they'll probably just take me through the same steps I've already taken, not to mention spending HOURS more on the phone. Are there any computer geniuses out there who can remotely tell me what else to try?

Thank you so much in advance for any replies!

Leslie

[Sakina]

i have the same problem that i couldnt fix expect mine says that its error code 10

[warhawk22]

Originally Posted by Sakina

i have the same problem that i couldnt fix expect mine says that its error code 10

This is the same problem that I have been having. Error code 10. HELP!

[bsigalas]

Any ideas? Anybody? I'm having no luck getting this CD drive to work.

[ejlyons0404]

I just wanted to thank Asfan and others for this thread. I have an
HP6142N that had this cd/dvd combo drive also just stop working with the problem indicator in the device manager. the modification to the registry did the trick....thanks so much
Ed

[TracyZ]

Same problem with a Gateway desktop. I uninstalled the lower/upper filters and the cd/dvd came back but I lost the ability to use the burning software that came with iTunes. I get an error message that say to reinstall iTunes and the burner comes back but I lose the cd\dvd drive.

[SmokyDesperado]

I have exact same problem momtotwogirls@s has, my dvd burner doesnt show up in my computer or device manager. I have a dual-boot with xp installed first. After i installed vista it just dissappeared.

[mgonzalezr]

I bought a USB burner for my Lenovo X60 but I can't install it; I tried with Registry but the lines lowerfilter and upperfilter aren't there, then is imposible delete them. I supose my diferent problem is by the USB. Thanks in advanced for your help.
Martin