Blue Screen and Vista

[sarahluciana]

I am getting the blue screen everytime I boot my computer. I am running Vista Home Premium. I was watching a tv show on surfthechannel.com when Mozilla crashed which within seconds caused the blue screen. I have not installed anything new within the past couple of days. I suspect my problem was caused by surf the channel. I have tried system restore but it crashes before it can complete as well as attempted to run a virus scanner but it crashed.

I would appreciate the help. I'm desperate.

[MrBeatnik]

You could try booting in safe mode, or running a repair from the Vista DVD.

If no joy, you need to read the number that the blue screen shows up. If there is more than one, then get the first one. Might be something like 0x0000008C. It could well be a hardware problem. Sometimes, elecrtonics do go wrong but the error code will help hint at it.