Sony Vaio Laptop won't load desktop?

[ashley21babe]

When I start my laptop up, the screen goes black and all you can see is the cursor. Everything seems fine up until that point. I've tried running Safe Mode to see if it did anything and it does the same thing.
I have virus protection. I forget what it's called though ...
I've never had any problems with this laptop, and it's only a year old.


P.S.

I don't have any software.
What are my options?
Do I HAVE to take it in to a computer repair shop? Or is there something that I could do myself? I'm somewhat computer savvy.
HELP!
I really miss my computer...

[ericilsamper]

You can goto Ctrl+alt+Del, open task manager and run explorer.exe to Normally start VISTA.

it works now but u need to do the following steps for it to remain like this.

Step 1: Start > Run , type in 'regedit' (without the quotes of course) in the search box .

Step 2: Open HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon.

Step 3: In Winlogon, on the right side, there should be a value called "Shell".
Double click this value. Make sure only "Explorer.exe" is the value of Shell, if anything else is there, simply delete it and leave 'Explorer.exe'. Restart Windows.
these step helps me . And this is posted by bigboi8989
i hope this help.