I have windows vista. Yesterday my DVR rom was missing and I went to Run regedit and followed the path and deleted high and low filters as instructed by tech support at Gateway. The DVD-rom reappeared in My Computer and I was now able to watch a movie. Later the same day, I went to open iTunes. Now a message pops up stating: The registry settings used by iTunes drivers for importing and burning CD's and DVD's are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.
I did NOT install other CD burning software and I did reinstall iTunes but nothing happened. I am still unable to burn a CD from this program.
I called tech support at Gateway and they said they could not help. Not sure why. CAN YOU?
