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Old 08-25-2012, 02:24 AM
Phil.c Offline
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Join Date: Feb 2008
Posts: 19
Email Problem

Can anyone please help with this.

I have no problems sending and receiving emails except to one person. We have exchanged emails many times but for some reason I can't send anymore, I get a Norton message saying that the email could not be sent?
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Old 09-17-2012, 07:54 AM
DaveC2003's Avatar
DaveC2003 Offline
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Join Date: Jul 2005
Location: Aberdeen
Posts: 1,092
I think Norton maybe the answer to your problem. If you are using Norton for antivirus protection, I would uninstall it and use either Microsoft Security Essentials or AVG Free.

Norton can be very problematic whereas you get the same protection with the two antivirus software I mentioned above and both are free. I'm sure your emails will work fine after removing Norton.

Windows 7 Microsoft Certified IT Professional (MCITP)
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Old 09-17-2012, 12:30 PM
Phil.c Offline
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Join Date: Feb 2008
Posts: 19
Dave, you could be right about Norton problems, but this time I just added the problematic email address to my safe senders list and it worked
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