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Advice, please - explorer.exe @ 99%
I've reviewed the other posts on this issue and there doesn't appear to be a solution (in fact the previous message describes an identical problem!) I'd appreciate some **expert** advice but please note that this is NOT a hardware problem but rather most likely related to a Spyware Hijack attempt. And before someone suggests running Spybot or AdAware . . . that doesn't work because the applications will not launch because explorer (the XP GUI) is using all CPU cycles. I have a HijackThis log and will post it upon request.
The problem began after opening a file that had scanned OK w/NAV. The file immediately initiated a browser/web call and I shut down access with ZoneAlarm Pro but the damage was done. Next reboot saw 99% explorer.exe CPU utilization and trying to restore to previous point resulted in a "log-in/log-off loop" (e.g. "Windows is loading settings" immediately followed by "Windows is saving settings")
I performed an XP Repair Install and recovered the basic system but explorer.exe remains at 99%. Appklication access is possible only through the Command line.
I rebooted system with Selective Start allowing required files only but CPU utilization remains at 99%. A HijackThis log is available of this boot.
Any help is MOST appreciated. Thank you in advance for your assistance.
John
Redondo Beach, CA
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John
Redondo Beach, CA
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