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mouse/keyboard stopped working

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  #1  
Old 04-04-2004, 02:06 PM
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mouse/keyboard stopped working

hi
when i put my pc today it loaded fine but my mouse/ pointer and keyboard would not work.
the pointer was there but just would not move,i restarted my pc about 8 times,checked all the cables,then i could not close it down,so i kept restarting it and it started to work again???
the only thing i did was i spyware check yesterday before i closed it down could i have deleted some thing then ? but it is working again,im worried about closing it down again has i might get same problem.............
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  #2  
Old 04-04-2004, 05:57 PM
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did you add the mouse and keyboard while your computer was on? ive had trouble switching keyboards while the comp was booted. try shutting down and restarting, with the mouse and keys attached, just to make sure itll read each time. you know you can use the keys, or even the power switch, if you have to shut down again. it should read them upon startup. is your key usb? maybe you need to dust em off a little. there should be no prob with xp recognizing those devices, no matter what brand.
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Old 04-06-2004, 03:18 AM
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Unhappy

keyboard/mouse have been attached all the time i have had the pc.
its all been working fine untill this,i could not get keyboard to work to shut down on pc,nor would the on/off swicth turn it off,i unplugged keyboard/mouse then plugged them back back in has pc was booting up,but still dident work so i kept pressing on/off button and suddenly they started to work,

i was a bit worried has i got rid off some spyware earlier and im never quite sure what is bad and what is good,i was afraid i got rid of some thing important????
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  #4  
Old 04-06-2004, 03:54 AM
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if you have a enhanced keyboard, meaning it has extra features like volume controls and shortcut buttons to email and odd things it has software that runs it, if the spyware scanner seen it's auto updater as a spyware app and removed it it could cause the enhanced features not to work, but the standard key should still function. same applies for the mouse. spyware removal should not have any effect on the basic functionality of these devices. if they are both usb devices you may have to update your usb controller drivers, or chipset drivers if they are a combined package. or one could be malfunctioning and causing the usb controllers to have problems with all usb devices, if you have other usb hardware like printers or scanners..... one of those could also be the cause. if both are ps2 plugin devices the same theory would apply, either the mouse or keyboard could have a problem causing loading issues with the port. bios updates for your motherboard may have a patch that fixes connectivity issues with a faulty port also. if your cmos battery is getting old and has little or no charge left it can cause hardware not to be detected or not detected correctly. other drivers loading with windows could hang and cause those drivers not to load, so updating all the drivers on your system would be a good idea, and illiminate that as a issue.
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