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Thanks!
I am a real beginner so bear with me. I've never heard of System Restore or Safe Mode before. And, looking at the manual that came with the computer I see it isn't about WindowXP per se but rather is written by Gateway and is pretty sketchy.
So, System Restore requires a functioning Windows system to use.
If my system won't come up in normal mode I can get into Safe Mode by pressing F8 repeatedly at boot time.
In Safe Mode I should be able to use System Restore.
PS: I do not have a current emergency. I had one that was pretty costly to me and I'm trying to understand how things work so I will be prepared for the "next time". In the emergency I had it seems to me (this was over a year ago) that the support tech had me pull something off the install CD and then there was a password prompt and so I couldn't proceed because I didn't know the password. Does this sound familiar? Just now I did a Safe Mode boot with no problem and no password prompt, so I'm confused as to what happened before.
Last edited by Jeff Underhill : 05-12-2004 at 10:50 PM.
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