Update Problems

[Jarred]

I just recently setup a new install of WinXP Pro and I get this error (Error number: 0x80248011) when ever I try to run the update program. It says that Windows Update has encountered an error and cannot display the requested page does anybody know how to fix this?

PS. I do not have service pack 2 installed!

[Overclocked Doc]

When searching for available updates on the Windows Update site, you see the 0x80248011 error

Problem description

This error can occur due to an issue with the Internet cache.

Applicable operating systems


Windows 2000

Windows XP

Windows Server 2003



Resolutions
1. Clear the Internet Explorer cache
Start Internet Explorer.
On the Tools menu, click Internet Options.
Click the General tab.
In the Temporary Internet files section, click Delete Cookies.
Click OK in the Delete Cookies box.
In the Temporary Internet Files section, click Delete Files.
Select the Delete all offline content check box in the Delete Files dialog box.
Click OK.
In the History section, click the Clear History button.
Click Yes.
Click OK.

[Jarred]

I cleared the cache and deleted the files as you said and this made no change

[Overclocked Doc]

Go to "Windows update" > other options (on the left) > help & support > Windows update troubleshooter.

Type in your question (key words) as well as scroll down the list.

The solution posted was direct from Microsoft.

[Jarred]

I have no doubts that the reply wasnt valid, but it just didnt work, it must be something else

[Overclocked Doc]

I just wanted to clarify that. I have run into problems with Microsoft update in the past but not that exact problem. I have been able to correct all problems by researching them at Microsoft. Patience is a big requesite at there site however.

[Jarred]

Anybody else got any ideas before I have to do a reload????

[Overclocked Doc]

If you take the time look you'll see that all updates can be manually downloaded from microsoft (not from the updates page) and then installed the same as installing any software. This will work as a "work around" atleast until you resolve the problem.

[Jarred]

hmmm Welll thats alot of trouble compared to having it done for me, I need a solution soon though before I have to reload