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In Internet Explorer, click on Tools, click on Manage Addons and make sure ActiveX stuff hasn't been disabled. If any of it has, enable it by clicking on it to select and then checking "Enable" in the lower left. Click OK to save any changes.
If that's not it (although it should be), go back to Tools>Popup Blocker and click on "Turn off popup blocker" and see if that solves the problem.
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