Blue Screen Errors HEELPPP

[LoAnniEX]

BLUE SCREEN ERRORS!

Error Codes

Code 1
0x0000008E (0xC000001D, 0x805A888A1, 0xEFDDDBF0, 0x00000000)

Code 2
savrt.sys - Address EFDB4ED5 Base at EFD800000, Datestamp 3f6a141f

Help... besides upgrading the bios????

Customer is running windows xp, sp1.
He has been having this issue for quite a long time right now.

[krusher]

Uninstall Norton Antivirus or Norton Internet Security (whichever one is installed). Then reinstall it. That should fix the problem.