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Another Windows XP BSOD stop error...

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  #1  
Old 09-03-2004, 01:48 PM
cslowrie Offline
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Exclamation Another Windows XP BSOD stop error...

Hi all,

I'm new here and was just wondering if anybody could help me with my problem. Anyway, I just got a Mini ITX motherboard with a VIA Nehemiah processor and 512 stick of DDR 2100 RAM, and I am getting this error message:

STOP: 0x0000000A(0x00000002, 0x00000002, 0x00000001, 0x8052C5B0)

Anybody have any idea whats up? My BIOS seems to be fine and I've already disabled the drivers without Microsoft digital signatures like the reccomended. I know its gotta be some driver or hardware device but I can't seem to find it and it won't name the freaking thing it just gives me the hex values above. Any help would be very greatly appreciated...

Thanks!
Chris
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  #2  
Old 09-03-2004, 02:53 PM
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Check out this site for BSOD problems: http://aumha.org/win5/kbestop.htm
The information below comes from the aumha.org web site.
0x0000000A: IRQL_NOT_LESS_OR_EQUAL
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1539.)
Typically due to a bad driver, or faulty or incompatible hardware or software. Use the General Troubleshooting of STOP Messages checklist above. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)
This Stop message is typically due to faulty or incompatible hardware or software.
Interpreting the Message
This Stop message has four parameters:
1. Memory address that was improperly referenced.
2. IRQL that was required to access the memory.
3. Type of access (0x00000000 = read operation, 0x00000001 = write operation).
4. Address of the instruction that attempted to reference memory specified in parameter 1.
If the last parameter is within the address range of a device driver used on your system, you can determine which device driver was running when the memory access occurred. You can typically determine the driver name by reading the line that begins with:
**Address 0xZZZZZZZZ has base at <address>- <driver name>
If the third parameter is the same as the first parameter, a special condition exists in which a system worker routine, carried out by a worker thread to handle background tasks known as work items, returned at a higher IRQL. In that case, some of the four parameters take on new meanings:
1. Address of the worker routine.
2. Kernel interrupt request level (IRQL).
3. Address of the worker routine.
4. Address of the work item.
Resolving the Problem
The following suggestions are specific to Stop 0xA errors. For additional troubleshooting suggestions that apply to all Stop errors, see "Stop Message Checklist" later in this appendix.
· A Stop 0xA message might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools.
· A Stop 0xA message might also be due to failing or defective hardware. If a Stop message points to a category of devices (video or disk adapters, for example), try removing or replacing the hardware to determine if it is causing the problem.
· If you encounter a Stop 0xA message while upgrading to Windows XP Professional, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP Professional, contact the hardware manufacturer to obtain compatible updates. For more information about simplifying your system for troubleshooting purposes, see " Troubleshooting Concepts and Strategies" and "Troubleshooting Startup" in this book.
For more information about Stop 0xA messages, see the Microsoft Knowledge Base link on the Web Resources page at http://www.microsoft.com/windows/reskits/webresources. Search using keywords winnt, 0x0000000A, and 0xA.
This information comes from the Microsoft.com website.
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  #3  
Old 09-03-2004, 06:14 PM
cslowrie Offline
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First off, thanks patrick and those who have stopped to look.
Okay, now I'm going to list more or less every device on my computer and hopefully somebody can spot the guilty device:

ACPI PC
Quantum Fireballlct20 40 34 Gig Hard Drive
TEAC CD-224E
Standard Floppy Controller
VIA Bus Master IDE
VIA OHCI compliant IEEE 1394 host controller
Microsoft PS/2 wireless keyobard and mouse
1394 Net adapter
MAC Bridge Miniport
Linksys NC100 Fast Ethernet adapter
VIA Nehemiah 1 Ghz processor
VIA Tech CPU to AGP controller
VIA Rev5 USB host controller

and the two drivers without microsoft digital signatures:
USB Controller
Video Controller(VGA Compatible)

both of which are probably made by VIA

So if anybody can pick some possible suspects out of that list that would be awesome...

~Chris
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  #4  
Old 09-04-2004, 03:44 AM
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patrickjb Offline
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Do you get the BSOD every time you start your computer or do you get the BSOD only occasionally?
The only thing I can suggest, since I don't see anything obvious, is to disconnect one device at a time, then start up your computer and see if the problem goes away. If that device was not the problem reinstall it and remove another device. Once you’ve gone threw everything that is removable, that leaves things like your CPU, Ram etc. Make sure everything is properly seated. If none of your hardware is the problem, then you need to start looking for updated drivers, if they exist. If none of this helps, I suggest you return the motherboard and pick up a new one.
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