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  #1  
Old 09-05-2004, 10:02 AM
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shutting down

I used to have win 98 and when I shut my puter down it turned itself off.Now I have win xp and I have to push the button in for a few seconds before it turns off..My daughter has win xp and she does'nt have to do that hers just turns itself off.....Is there a way I can do this...?thank you...Joan
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  #2  
Old 09-05-2004, 10:14 AM
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Hello, I too had Win 98 and it always shut down itself. Now with Win XP it also shuts down itself. Are you sure it's not stalling when shutting down? Is there any message which says it's okay to switch off?

**Edited**

Try this link, see if APM is enabled
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Last edited by slowjamz : 09-05-2004 at 10:27 AM.
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  #3  
Old 09-05-2004, 10:54 AM
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yES THERE IS A MESSAGE SAYING CLOSE DOWN PUTER NOW...BUT IF I LEAVE IT ON IT STAYS ON...bEEN TO THAT LINK DIDNT HELP ME.
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  #4  
Old 09-05-2004, 11:11 AM
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I've had this problem before with incorrect drivers (not updating from win98 to winxp drivers after upgrade) and devices compatible with win98 and not winxp.

Usb devices connected to the computer during shutdown. Try removing one at a time and try shutting down if it shuts down correctly try updating the drivers for that device or check to see if it is compatible with winxp at all.

Some other causes at the link below
http://aumha.org/win5/a/shtdwnxp.php
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  #5  
Old 09-05-2004, 11:11 AM
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sometimes upgrading to the latest bios and chipset drivers may fix the problem.
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  #6  
Old 09-05-2004, 04:02 PM
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thank you it works now....
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