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This is usually a problem with programmers using old 16 bit uninstallers. It can't read the NTFS filesystem so it can't find the install.log file.
Usually these uninstall programs are named "unwise.exe"
What I normally do, is copy the "unwise.exe" (usually in the same directory as where the program was installed) file to your root directory (which is C: on most computers) then I find the install.log file for the program (usually in the same directory as where the program was installed).
Then I copy the install.log file to the root directory also.
Then I double click the unwise.exe file and it uninstalls the program without problems.
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