Install shield wizard not responding

[whooly]

Help I just recently reinstalled windows XP because of other problems which were solved but now when I try to install software (3D Home architect) the Install shield Wizard is not responding. Windows Installer is started, I have checked but now I do not know what to do

[ckempston]

First guess - Run Windows Installer Cleanup Utility.

http://support.microsoft.com/default...b;en-us;290301

[whooly]

Thanks I will give that a try

[wolf17]

the same is happening to me
how did you resolved that problem?