windows update failure

[w1cny]

Hello:

I had an XP Pro crash, reinstalled XP and now I cannot get Windows Update to run. Also, I cannot get Java to run, and finally (!), I've lost the audio from the DVD player..video is OK, but no audio.
Please help this old man !
Thanks !!

[sock+_man]

Have u tryed to do windows update manually by going to

http://windowsupdate.microsoft.com/

if not try that. For the java u could try downloading the latest version. For the dvd player check to see if it is muted by going

Start->all programs->accesories->entertainment->volume control and check that none are muted.

Other than that im all out of ideas

[w1cny]

Thanks....but the update page just sits there doing nothing,
and yes, all the sound inputs are on.
Thanks for the suggestions.
Bob

[patrickjb]

Are you able to connect to any web sites?

[w1cny]

Yes, I can connect, and have no trouble surfing. When I hit a site that wants a Java applet running, I get the message that my browser does not support Java (I.E. 6.0). That's the only problem I see when on the web.

[bbeard67]

If you are not on a network
Delete the file Hosts no file extension located in
C:\windows\system32\drivers\etc

Either a spyware program or a virus has blocked the support site
from within this file.


If your on a network open the file in notepad and
commenting-out (place a # sign in front of the entry to comment out" the references to Microsoft and any other sites you know are fine like yahoo.com google.com etc

[w1cny]

Deleted that file, and it made no difference...