cd/dvd drives

[dan_italia91]

Hi i have a problem with my cd and dvd drives they do not show when i go in my computer it shows my floppy and my hard drive but not the cd/dvd drives.When i go in device manager it shows my cd and dvd drives but it has litle yellow buble with a black i in it.It says its code 39.i tried uninstalling and instaling soo many times some please help me to get my drives working

[DMC]

You got SP2 installed?

Unforuntely this was one of my side effects of my installing SP2, so I just did System Restore. If this is unable to fix it,


*Sigh* reinstall windows, or try the Repair console

[dan_italia91]

yes i have sp2 but i cleaned my restore points soo i cant go back is it possible to uninstall sp2?

i cant format with out cd drives what can i do ?

[DMC]

But is your drives showing in your BIOS or both in win and your BIOS?

Complety different problems

[dan_italia91]

it shows in device manager but they have a yellow buble with and I in it.Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device


im not sure what mean mean about bios and win question doh.

and i uninstalled sp2 and still dosent work?

[DMC]

This is kinda a complicated problem. I will need to talk to you 1:1 you got aim, msn,YIM just give me your screename and Ill get back to you ASAP

[dan_italia91]

i have msn

[DMC]

email for msn

[pow1983]

This website might help you...

http://support.microsoft.com/default...;en-us;Q314060

Worth a look at your registry settings regardless of whether you uninstalled easy cd creator.....

[DMC]

This only affects Roxio this is not due to any other problem that may cause this. If you have backed up your reg like everyone should, then just re import it then you should be good. Otherwise there are serval things that could be causing this.