Error message when opening printer driver exe file

Franco50 · #1 10-15-2004, 06:46 AM

I have downloaded from www.hp.com the PCL5 printer driver (lj631en.exe) for a Laserjet 4M (Win XP Home version) to my PC but when I try to run it I get the following error ....

"16 Bit Windows subsystem: c:\windows\system32\autoexec.nt. The system file is not suitable for running MS-DOS and MS Windows applications. Choose Close to terminate the application"

There are Close and Ignore buttons underneath, choosing either just closes the error box. Any ideas please?

pip22 · #2 10-15-2004, 09:40 AM

The autoexec.nt file may be corrupted or missing from C:\Windows\system32\

You should find a clean copy of this file in C:\windows\repair
so copy and paste it into C:\windows\system32

hopefully that should do the trick.

Franco50 · #3 10-15-2004, 10:19 AM

Thanks for the info. I shall try that tonight and let you know.

Franco50 · #4 10-15-2004, 12:53 PM

Pip22

There was no autoexec.nt in the system32 folder at all so I copied as you suggested and was able to run the EXE file.

Many thanks