Norton anti virus disabled.

[nivek]

Hi peeps
Its seems that for some reason my Norton anti virus at been hijacked by a virus it wont run, autoprotect, open , uninstall or reinstall. this is rteally twisting me . I can't surf without protection.
Help.

Xp pro.
Xp fire wall

[Bluefrog]

download a free virus scanner like AVG, and run it to find the virus.

[Jazz]

Perform an online AV scan as opposed to installing another AV, as some virii are designed to disable installed AV, as you have just found out!

Don't forget to disable System Restore prior to running the scan and re-enable it after, if you wish to: -

Article ID : 310405

How to turn on and turn off System Restore in Windows XP

Panda ActiveScan

Good luck................

[nivek]

The thing is System restore doesn't work anyway is this due to there being a virus? I tried today.

[Jazz]

No doubt, in some fashion.

Personally speaking, I would just backup all important data and perform a clean install and done with it. You won't regret it, that's for sure. At least you know that way you will start afresh.

Clean Install Windows XP

Once installed, remember to activate XP's Internet Connection Firewall prior to going onto the net. Then install your AV and software Firewall, update them and configure them properly. once this have been done, you can disable XP's Internet Connection Firewall and install the rest of your programs.

Article ID : 283673

HOW TO: Enable or Disable Internet Connection Firewall in Windows XP

Also, have a read here with respect to free anti-spyware, adware, malware, etcetera programs available.

Good luck......................