Internet Connection Problems - Please Help

[dwilson]

I have found that I seem to have internet problems when I tried to download music. I have a sony vaio laptop with windows xp and I have two separate users: one for work and one for home. I tried to use msn music through windows media player 10 (whilst in the home profile) and after a couple of days leaving it to try and download it said that it needs to "connect to the internet".

Then if I go into IE I can surf the internet no trouble. I thought that this was a msn problem but when I went to start > help & support > update windows it said that I needed to connect to the internet there too. Then when I am logged in to work there are no problems trying to update windows or even download the tracks but I can't find them after they have downloaded in the work profile.

I just can't seem to work out if it is a windows xp problem or a msn problem? Any help would be very much appreciated.

Thanks

Dan Wilson

[neil121183]

Are you using dial-up or a different internet connection?

Do the two accounts have administrator privilages, or are they set-up differently?

To find the files you downloaded try doing a search, as it's downloading in Media Player it will either be in 'My Music' in 'My Documents', or in program files somewhere.

[dwilson]

I seem to have found the difference in the two accounts. In the "home" profile the LAN settings had "automatically detect settings" ticked. This seems to have solved the problem & I am now able to recover the downloaded tracks.

Thanks for all your help, its very much appreciated

Cheers

[neil121183]

Glad you've sorted it.