Sound problem in XP Pro

[prostuff1]

I recently upgraded to XP Pro and when i did the sound on my Compaq presario 700 stopped working. It seemed like everything was working good but when i tried to play some music no sound came out. On startup I can hear krackling nioses when the computer starts up (they are very faint) but there is no sound after the computer has completely started up.

I found documentation about the problem here. http://www.experts-exchange.com/Hard..._20887239.html
but i can't read the reply because the site wants me to pay for it.

If anyone can point me in the right direction it would be appreciated.

Thanks

The computer is a Compaq Presario 700
20GB HD
240 MB RAM
900 MHz

[scouse]

Wait a sec i will copy and paste the answer i am a member there..


Here goes..

do you have the sound set for digital or analog?
check the properties of your sound card

Comment from xxxxxxx
Date: 02/16/2004 07:16PM PST
Comment


you of course loaded the latest greatest drivers for the card?

Comment from xxxxxx
Date: 02/16/2004 07:31PM PST
Comment


You might even consider uninstalling the driver and letting XP Pro reinstalling it.

Control Panel>Performance and Maintenance>System>Hardware tab>Then Device Manager

Find the soundcard then unistall the old driver...you might even consider some of the Service Packs that Microsoft has out for Pro as they are different than those for Home.

Let us know if any of this helps,

ypjoe

Comment from xxxxxx
Date: 02/16/2004 07:49PM PST
Comment


Check the sound volume control or mixer to see if you have "mute" checked on. Uncheck it if it is.

Comment from xxxx
Date: 02/16/2004 09:23PM PST
Comment


Yep, Reinstalling device drivers might certainly do it, also the whole digital/analog and mute issues. Don't want to repeat all that was said.

Also you can try installing Directx9b : www.microsoft.com/directx
As this can be the source of much video/audio problems in windows xp.

Hope that helps

Deus

Comment from xxxxx
Date: 02/16/2004 11:27PM PST
Comment


TRy to check the settings of the sound by going into control panel or else try to reinstall the sound drivers

if possible you can download the latest drivers from following sites:

http://www.soundcard-drivers.com/companies/236.htm



http://computers.uk.freeads.net/compaq.htm

Accepted Answer from xxxxx
Date: 02/17/2004 02:11AM PST
Grade: A
Accepted Answer


* Boot your PC into Safe Mode by turning it on, tap the F8 key immediately, when you see a Windows Boot Menu, select Safe Mode from the list.

* Access Device Manager by right clicking on My Computer, select Properties, click on the Hardware tab and the Device Manager button.

* Click the + next to Sound, Video and Game Controllers, right click everything listed underneath (except any Modem references that might be listed) and select Uninstall, click OK to any warning prompts that appear. If there is no uninstall option move to the next item down.

* Restart your PC without any key presses, let it start normally.

* Windows will detect new hardware on reboot insert your driver CD, in the Found New Hardware Wizard click next all the way through XP wil automatically detect the relevant driver and install it, click continue anyway to any warnings about Logo testing.

[prostuff1]

Thanks for the help. I will try that stuff and post again if that fixes the problem.

[mzjordan]

This is going to be long but i am desperate...here goes
I installed a new windows xp pro onto a new hd 2 days ago and I have no sound. No sound device installed is the message I get. Multimedia audio controller in device manager has yellow exclamation.
Here are the things I have tried...
1. uninstalling the multimedia audio from device manager..windows still gives me the error when it tries to reinstall on reboot
2. installed the chipset drivers for my motherboard(asus a7n8x-la)..installed the nvidia nforce2 400 chipset drivers
3. downloaded the realtek drivers from 10 different places and get the same message
4. did a disk chk and set it to fix errors..it says it fixed a bad cluster in driver.cab...still no change in being able to install
5. tried installing update for realtek from microsoft update site...says install failed
6. tried installing c media ac 97 driver..still no sound

I am by no means a pc expert and I have tried everything I can think of trying. I dont want to have to reinstall the windows because I am a photographer and have loaded pics from a wedding and am in mid edit...plz help!!

Here are a couple of my questions just in case the fixes given dont work
1. Can I use ANY OTHER sound device drivers OTHER THAN realtek for my pc(hp a430n)...motherboard listed above
2. Can i extract old drivers from my old hard drive and use them(may seem like a silly question but i honestly dont know what can and cant be done) on this hard drive? If so...how do I get to them on the old drive?

I already have a program that gives full specs for my pc if you'd like me to paste them. I just thought the motherboard, chipset and pc type would be enough....thank you in advance for any help!