windows activation and hanging mouse

[lordy]

Greetings to all

Brief specs:

1. Desktop Intel Pentium 4 processor 2.2;
2. Operating on a fully licensed windows xp pro, Sp2 has also been
also been installed;and
3. MKS and AVG are the installed antivirus software
4. Logitech optical wheel mouse (usb) with installed Logitech mouse driver 9.79

Problems:

1..Attempts were made to have Windows activation done through the internet without registration and each time Microsoft confirmed that I have successful activated my copy of windows. However when the computer was rebooted the system was deactivated and I am required to reactivate it. This sequence of activation and deactivation occurs without end. I would appreciate to receive advice as to how I could permanently activate my copy of Windows before the 30days grace period runs out.

2. Frequently my mouse hanged and to have it working again I have to unplug and replug the usb mouse connection. I should be obliged for any assistance on providing a better alternative solution to void this hanging mouse.
Thank you

[neil121183]

3. MKS and AVG are the installed antivirus software

Does this mean your using two antivirus programs?

I've heard this can cause all sorts of programs, you only need one anti-virus program and one firewall program.

[vidster]

The best thing to do is ring Microsoft customer support and they will help you register XP.

With the mouse i would try uninstalling it and them reinstalling it. If this does not work, have a look in device manager and check that the mouse is operating properly.

DEVICE MANAGER: Start/Right click on My computer/Select properties/Select hardware and select device manager.

As neil121183 said, If you have 2 AV's running at the same time it can cause problems.

[lordy]

many thanks for your advices.

regards

[vidster]

Your more than welcome lordy .