SoftwareTipsandTricks Forum

Go Back   SoftwareTipsandTricks Forum > Operating Systems > Windows XP
User Name
Password


Please help!!!!! Computer reboots, Memory Dump

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes

  #1  
Old 12-16-2004, 04:16 PM
TheSHRIKE Offline
Junior Member
 
Join Date: Dec 2004
Posts: 3
Please help!!!!! Computer reboots, Memory Dump

Please help, my usual computer forum hasn't been able to help me, I was hoping someone here could...

I built this computer for my friend and it's been rebooting on him everytime he tries to play a game.

We've tried new memory, new power supply, new cpu, new video card, new network card, new sound card, I mean I've done EVERYTHING except the motherboard.

I hope it doesn't come down to that.

I was able to get the contents from a Memorydump file, and I was HOPING Someone here could help me decipher where my problem is. I have already set it to NOT automatically restart when a system error occurs, and yet it still reboots. It'll go for 10 minutes or 40, but it ALWAYS reboots or goes to the desktop with an error.

Here's the memory dump, thank you SO MUCH in advance for any advice you can give.


Microsoft (R) Windows Debugger Version 6.3.0017.0
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [c:\windows\memory.dmp]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: c:\windows\i386
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_rtm.040803-2158
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055ab20
Debug session time: Thu Dec 16 15:03:23 2004
System Uptime: 0 days 0:39:20.981
Loading Kernel Symbols
.................................................. .................................................. ...................
Loading unloaded module list
..........
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffde00c). Type ".hh dbgerr001" for details
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {87608490, 0, bfa2c06b, 0}

*** ERROR: Symbol file could not be found. Defaulted to export symbols for ati2cqag.dll -
Probably caused by : ati2cqag.dll ( ati2cqag+2006b )

Followup: MachineOwner
---------

kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 87608490, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: bfa2c06b, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------


READ_ADDRESS: 87608490 Nonpaged pool

FAULTING_IP:
ati2cqag+2006b
bfa2c06b 8a8290040000 mov al,[edx+0x490]

MM_INTERNAL_CODE: 0

IMAGE_NAME: ati2cqag.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 417ef864

MODULE_NAME: ati2cqag

FAULTING_MODULE: bfa0c000 ati2cqag

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x50

LAST_CONTROL_TRANSFER: from 00001800 to bfa2c06b

TRAP_FRAME: b86a597c -- (.trap ffffffffb86a597c)
ErrCode = 00000000
eax=e2000040 ebx=e1809a64 ecx=e21487a0 edx=86e08000 esi=e42acef0 edi=e1809aa0
eip=bfa2c06b esp=b86a59f0 ebp=e18334f0 iopl=0 nv up ei pl nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
ati2cqag+0x2006b:
bfa2c06b 8a8290040000 mov al,[edx+0x490] ds:0023:86e08490=08
Resetting default scope

STACK_TEXT:
e18334f0 00001800 0000000f 0000002f 0000002f ati2cqag+0x2006b


FOLLOWUP_IP:
ati2cqag+2006b
bfa2c06b 8a8290040000 mov al,[edx+0x490]

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: ati2cqag+2006b

STACK_COMMAND: .trap ffffffffb86a597c ; kb

BUCKET_ID: 0x50_ati2cqag+2006b

Followup: MachineOwner
---------
Reply With Quote

  #2  
Old 12-16-2004, 04:50 PM
vidster's Avatar
vidster Offline
Registered User
 
Join Date: Sep 2004
Posts: 834
Hey welcome to the forum SHRIKE

I am no expert in this field but i have been doing a bit of googling and everything, and i mean EVERYTHING i have read on the subject seems to point to the graphics drivers, especially Radion drivers.

I presume you have tried installing new ones!. There is no point uninstalling them and rebooting as XP will just reload the old ones.

Sorry if you already know all this

Good luck, Vidster
Reply With Quote

  #3  
Old 12-16-2004, 05:12 PM
TheSHRIKE Offline
Junior Member
 
Join Date: Dec 2004
Posts: 3
Thank you,

Yes, I have, I've tried driver cleaner....

Basically I'm updated all the drivers in the system to the latest...

With the Radeon drivers I've uninstalled, rebooted into VGA mode where it doesn't reinstall the driver, ran driver cleaner 3, rebooted into normal windows, and reinstalled the latest catalysts... Same problem.

So strange, because it seemed to happen with City of Heroes but not with Doom3 or Morrowind, leading me to believe it was the network card (the original card was an Onboard) so we put in a new network card. But it's also erroring when I'm playing Star Wars Battlegrounds, and now mainly in EQ2.

The error I get from Battlegrounds is oxc0000005

This has been driving me nuts for a year now, and my friend lives 2-3 hours away, so I 've been going back and forth, and I finally brought the pc down to me to try to troubleshoot.

Thanks for the help
Reply With Quote

  #4  
Old 12-16-2004, 06:27 PM
Play_The_0dds's Avatar
Play_The_0dds Offline
Risk it all
 
Join Date: Oct 2003
Posts: 2,231
is the systembeing overclocked?
have you loaded bios performace settings?
have you have enabled video fast write options?
some settings like video bios caching need to be enabled after xp is installed, but xp wont install on some with it enabled.........
also being it's a radeon card, do you have hydravision and the control panel installed? (the optional cd software)
sometimes if you disable the startup for the radeon stuff in msconfig and go to start>run>type
services.msc
disable the rest of the radeon stuff, reboot, and just let windows manage the video you may have better results.
Reply With Quote

  #5  
Old 12-16-2004, 06:33 PM
TheSHRIKE Offline
Junior Member
 
Join Date: Dec 2004
Posts: 3
is the systembeing overclocked?

No

have you loaded bios performace settings?

No, I've loaded defaults... Not 'performance'... but I will certainly try it,

have you have enabled video fast write options?

Tried em both ways.

some settings like video bios caching need to be enabled after xp is installed, but xp wont install on some with it enabled.........
also being it's a radeon card, do you have hydravision and the control panel installed? (the optional cd software)


I do have em installed, I just tried a different video card and got the same 0xc0000005

I'm really feeling it's just a bad motherboard.... I dunno, I've tested about everything else... The only thing left to do is to try to install windows on another harddrive I think.

Thanks for the advice guys
Reply With Quote

  #6  
Old 12-18-2004, 11:30 AM
Novice1 Offline
Junior Member
 
Join Date: Mar 2004
Posts: 16
Have you downloaded and installed the latest chipset drivers for your motherboard?
Reply With Quote

  #7  
Old 05-31-2005, 06:44 PM
Luminaapv3 Offline
Registered User
 
Join Date: May 2005
Location: R.I.
Posts: 5
Exclamation Need more info

What kind of platform is your friends computer running?
(CPU speed, etc.)
What year was the computer made?
Reply With Quote

  #8  
Old 05-14-2007, 08:38 PM
Ultitaria Offline
Registered User
 
Join Date: May 2007
Posts: 1
allright

I'm having a similar problem (maybe it is the motherboard)
my mobo is a msi p4n (or something) and i want to cross check with you to see if it's the thing sucking
i've often been talking with other people on the internet having problems with games with my same motherboard

anyway maybe it's not and maybe someone can help me

Error code 100000ea, parameter1 87d424e8, parameter2 8a257f60, parameter3 f78c2cbc, parameter4 00000001.
(how do you read that crap)

other people have told me it's my vidcard -.-
Reply With Quote
Reply




Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
My computer won't start up...Sony Vaio, Windows XP PLEASE HELP!!! bruingal82 Windows XP 21 05-18-2008 10:11 AM
NEED HELP --> computer freezing randomly! meltait Windows XP 18 03-07-2008 09:50 AM
Computer Reboots when Running Anything extracool44 Windows XP 1 08-09-2004 05:19 PM
Computer stupidities from customers scouse Chit Chat 4 03-14-2004 12:01 PM
Computer reboots even in the bios setup pages andread Hardware Problems 2 07-06-2003 02:39 AM



All times are GMT -5. The time now is 01:03 AM.


Designed by eXtremepixels. Powered by vBulletin Version 3.5.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 2.3.2 © 2005, Crawlability, Inc.