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Big Problem with Temporary Internet Files

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  #1  
Old 01-25-2005, 04:54 PM
mfrechtman Offline
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Unhappy Big Problem with Temporary Internet Files

Hello,

I have a very frustrating problem. I have recently installed Win XP Pro sp2 on a standalone workstation. Using IE6 sp2. Running McAfee Virus Scan version 6 with a very recent datafile (no viruses detected on system scan). I occasionally run AdAware so the machine should currently be clean of spyware.

The user experiences intermittent slow internet performance and sometimes it locks completely (both IE and workstation). I examined Settings in Temporary Internet Files which I found was set to 0. If I try to change this however, I receive the following message:
"Please select a value between 1 and 0 for how much disk space Temporary Internet Files may use."

I cannot change this setting at all (if I try I just get the same error message). The problem goes away if I reboot but invariably comes back.

This new workstation was a replacement for an older machine and many files were copied from the old to the new. I looked back at the old machine and discovered it has the same problem (it must have acquired the problem recently because the user never complained about this before). Old workstation also uses Win XP Pro sp2 and IE6 sp2.

I don't know if it is relevant but, among the files that were copied was a .pst file exported from the old workstation's MS Outlook.

One note is I have found a couple of Microsoft articles that seem to address this issue but neither solution has an effect. Q195163 ... I have deleted the temporary internet files (cookies and history) but had no effect. Another article (I don't have the article number) suggested that McAfee software might be the culprit but I checked MS Config and I do not have the fbount.exe file running at startup (which is their suggested solution).

I am VERY frustrated at this point and would be greatly appreciate any help.

Thanks in Advance.

Last edited by mfrechtman : 01-25-2005 at 04:56 PM.
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  #2  
Old 01-25-2005, 06:10 PM
Miz Offline
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Did you delete the Cookies, Temporary Internet Files and History folders while in DOS mode as suggested in this Miscrosoft Knowledge Base article?
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  #3  
Old 01-25-2005, 08:26 PM
mfrechtman Offline
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yes...

I deleted the files while in safe mode with command prompt

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Originally Posted by Miz
Did you delete the Cookies, Temporary Internet Files and History folders while in DOS mode as suggested in this Miscrosoft Knowledge Base article?
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