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xp pro missing elements problem on laptop

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  #1  
Old 01-30-2005, 04:01 AM
jonnott Offline
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xp pro missing elements problem on laptop

Hi,

I've recently acquired a Fujitsu Siemens C1020 Lifebook laptop, with a fresh install of WinXP (I have the setup CD also).

Just a couple of days into using it, during bootup, Windows ran it's 'Checking the integrity of your drive...' thing, which found some errors on the disk in maybe a dozen or so files. They appeared to be system files (not much else was on the HD at that stage) - but there was no time to note the exact filenames, and I cannot seem to find out where Windows may have logged this check to (a text file somewhere - who knows?).

Anyway, this has left the windows installation with a few problems since:

- First time the system booted after the 'bogus disk check', I couldn't log on to windows, using any of the user accounts. It would log on then log out again straight away. After some online investigation, I found a number of references to USERINIT.EXE. Using the setup CD Recovery Console, I found that this file was now missing from my \system32\ folder. So, I re-copied it from the setup CD and hey presto, I could log in.

- Next up, I didn't have any networking. So, I tried to go into my network settings, and I then got messages from Windows to say some DLLs were missing. In fact I had to re-copy a few DDLs from the setup CD. They included TAPI32.DLL, RASAPI32.DLL and RASMAN.DLL. Once this was done, network worked fine again.

- The next problem occured when Windows Update was downloading some updates (about 30, after I declined the offer to download SP2). Whenever the update being installed was 'Security update for Windows XP' of some kind, I got a series of similar messages saying something along the lines of "Cannot find installer for [whatever]. Please contact vendor". The various [whatever]'s included (ones I recall): Mouse, Keyboard, Volume, System, hdc. Furthermore, when I later stuck a Microsoft Basic Optical Mouse into the USB port, I got the same error message again "Cannot find installer for Mouse. Please contact vendor", and the mouse didn't install successfully. Is the a case of a particular missing DLL or other file?

- And finally, many of the power-related features have started acting up - to my knowledge the following things have changed since the afforementioned 'bogus disk check':

* There used to be a battery meter icon in the System Tray, which changed to an AC power indicator when I plugged the adapter in. This no longer appears, even when switch between power adapter and battery.

* When I click on 'Power Options' in Control Panel, nothing happens. The cursor changes to mouse+hourglass for a split second, but no dialog appears.

* The computer now goes into stand-by after a wait of maybe 20 minutes, even if the screen is open - I don't recall this happening beforehand.

* It now doesn't power-off after shutdown. I get the 'it is now safe to turn off your computer' screen, which didn't happen before.

Any help/advice on these things would be appreciated. e.g. what files may still be missing, etc etc. Obviously a last resort is to re-install from scratch. Wouldn't be the end of the world, as the machine is only a few days past a fresh install by the previous owner, but I'd prefer not to have the hassle.

Thanks
Jon
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  #2  
Old 01-30-2005, 03:55 PM
sp_100 Offline
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You could try SFC /SCANNOW ... may need to reinstall all hotfixes and security updates after that.

But if Fujitsu/Siemens provides some type of a disk diagnostics utility (check their website), run it first, and then follow up with Windows error checking.

I would probably just get a new drive and start fresh.

Tip: Many external backup packages (for notebooks) are based on a standard 2.5” hard drives. Swap the drives …

Hope this helps!
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  #3  
Old 01-30-2005, 04:34 PM
jonnott Offline
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Thanks dude....

Sounded like it could have been the solution I needed.

But I got impatient and re-formatted anyway, just before getting your reply.

One to remember for next time though!

I guess as disk errors were the cause, a format is only gonna help.

It was only 3 days passed a clean windows install anyway.

Cheers,
Jon
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  #4  
Old 01-30-2005, 04:53 PM
sp_100 Offline
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Anytime!
I hope your hard drive is OK.
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  #5  
Old 01-30-2005, 07:12 PM
jonnott Offline
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Quote:
Originally Posted by sp_100
Anytime!
I hope your hard drive is OK.

Well, I'm writing this on the laptop now with my newly installed XP pro + SP2!

Hoorah

Jon
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  #6  
Old 01-30-2005, 07:13 PM
sp_100 Offline
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Congratulations!
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