NO Sound problem

bookworm · #**1666** 06-27-2008, 03:06 PM

[quote=iluvgold3]THANKS SOOOOOOOO MUCH BOOKWORM !!!

thanks for the feedback, all sites that I recommend to use are safe as are the programs, happy listening

Vistil · #**1667** 07-01-2008, 11:42 AM

Quote:

Originally Posted by bookworm

Not 100% this is right, but most of the P4B266 boards at Asus have C-Media audio http://support.asus.com.tw/download/...Language=en-us

set a restore Point just in case

I couldn't install that on my computer because it's too old, or something. I don't have anything for surround sound so it wouldn't even install.

I don't know if this will help anything, but when my computer was done doing the system recovery (whichever the one is that doesn't take it back to factory settings) when I got to my desktop some sound hardware management stuff popped up talking about "new installed devices" and I just clicked out of them thinking either I didn't need to mess with it, or I'd just do it later.

bookworm · #**1668** 07-01-2008, 01:21 PM

Quote:

Originally Posted by Vistil

I couldn't install that on my computer because it's too old, or something. I don't have anything for surround sound so it wouldn't even install.

I don't know if this will help anything, but when my computer was done doing the system recovery (whichever the one is that doesn't take it back to factory settings) when I got to my desktop some sound hardware management stuff popped up talking about "new installed devices" and I just clicked out of them thinking either I didn't need to mess with it, or I'd just do it later.

Pop the side off the comp and look to see what motherboard you have, it will be printed on the board
http://www.overclockeddoc.com/bookwo...otherboard.JPG

Soundex · #**1669** 07-01-2008, 06:52 PM

Hi folks,

I recently updated to Windows XP Professional and I do not have sound.
Infact sound card is not recognized by the system at all. I read and tried couple of steps detailed in some of the threads here... with no luck.

Here is the information someone out here might need in order to help resolve this issue.

Desktop: Dell Inc. Vostro 200
OS: Windows XP Professional Service Pack 3, v.3264 (build 2600)
Board: Dell Inc. 0CU409
Serial Number: ..CN7360478L025F.

Under "Other Devices" in device manager I see PCI device with a yellow question mark (un-deteremined device!!).

Here is the excerpt about the problem device -
PCI Device PCI\VEN_8086&DEV_293E&SUBSYS_02381028&REV_02\3&241 1E6FE&0&D8 The drivers for this device are not installed.

I tried lot of methods to install my sound card driver but could not succeed.
Please help
Thank you in advance.

bookworm · #**1670** 07-01-2008, 07:09 PM

Quote:

Originally Posted by Soundex

Hi folks,

I recently updated to Windows XP Professional and I do not have sound.
Infact sound card is not recognized by the system at all. I read and tried couple of steps detailed in some of the threads here... with no luck.

Here is the information someone out here might need in order to help resolve this issue.

Desktop: Dell Inc. Vostro 200
OS: Windows XP Professional Service Pack 3, v.3264 (build 2600)
Board: Dell Inc. 0CU409
Serial Number: ..CN7360478L025F.

Under "Other Devices" in device manager I see PCI device with a yellow question mark (un-deteremined device!!).

Here is the excerpt about the problem device -
PCI Device PCI\VEN_8086&DEV_293E&SUBSYS_02381028&REV_02\3&241 1E6FE&0&D8 The drivers for this device are not installed.

I tried lot of methods to install my sound card driver but could not succeed.
Please help
Thank you in advance.

2 audio drivers one onboard and one a sound card
I/O plate - Realtek
Expansion slot - Sound Card Sound Blaster
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
click image to focus

go to Dell link and install the Chipset driver - then Restart your comp

if realtek audio go here http://www.realtek.com.tw/downloads/...&GetDown=false

Tick I accept the above – wait till site resets then click Next

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

If Sound Card get the driver from Dell -

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start instructions / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow

http://support.euro.dell.com/support...emID=VOS_D_200

Soundex · #**1671** 07-02-2008, 12:37 AM

Hi Barb,

Thank you very much for the detailed steps. I followed all the steps in here but still could not install the audio driver.

Step1 : Installed Chipset and restarted the system.

Step2: Downloaded Realtek audio driver (zipped file), extracted and tried to install the driver maually by choosing the path in audio driver install step. Hardware did not recognise the driver software

Step3: Downloaded Dell Audio driver, extracted and tried to install just as given in your steps. But still hardware did not recognise the audio driver.

I have already changed the motherboard from Dell last week. Since I have upgraded to Win XP, they will not troubleshoot as I'm supposed to have Win XP home edition (PC was bought with this OS) to get the support.

Is there any other approach/ workaround to install the driver?

I really appreciate your help!

Regards.

bookworm · #**1672** 07-02-2008, 06:09 PM

Quote:

Originally Posted by Soundex

Hi Barb,

Thank you very much for the detailed steps. I followed all the steps in here but still could not install the audio driver.

Step1 : Installed Chipset and restarted the system.

Step2: Downloaded Realtek audio driver (zipped file), extracted and tried to install the driver maually by choosing the path in audio driver install step. Hardware did not recognise the driver software

Step3: Downloaded Dell Audio driver, extracted and tried to install just as given in your steps. But still hardware did not recognise the audio driver.

I have already changed the motherboard from Dell last week. Since I have upgraded to Win XP, they will not troubleshoot as I'm supposed to have Win XP home edition (PC was bought with this OS) to get the support.

Is there any other approach/ workaround to install the driver?

I really appreciate your help!

Regards.

need the new motherboard make and model, do you know what it is, also Get Everest, copy and paste the Computer / Summary section, do not post the De-bug section
http://www.softpedia.com/get/System/...-Edition.shtml

Soundex · #**1673** 07-02-2008, 10:13 PM

Hey Barb,

Here is the info you requested. Unfortunately I do not see the name of the motherboard

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3, v.3264
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name (Excluded from report!)
User Name (Excluded from report!)

Motherboard:
CPU Type Unknown, 2333 MHz (3.5 x 667)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 2037 MB
BIOS Type Award (12/15/07)

Display:
Video Adapter Intel(R) G33/G31 Express Chipset Family (128 MB)
Monitor Plug and Play Monitor [NoDB] (KU3117BU01YL)
Monitor Plug and Play Monitor [NoDB] (KU3117BU01YL)

Storage:
IDE Controller Intel(R) ICH9 2 port Serial ATA Storage Controller 2 - 2926
IDE Controller Intel(R) ICH9 4 port Serial ATA Storage Controller 1 - 2920
Disk Drive Hitachi HDS721616PLA380 (149 GB, IDE)
Optical Drive TSSTcorp DVD+-RW TS-H653B
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 49999 MB (29065 MB free)
E: (NTFS) 102539 MB (97943 MB free)
Total Size 149.0 GB (124.0 GB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Network Adapter Intel(R) 82562V-2 10/100 Network Connection (64.30.164.138)

Peripherals:
Printer Auto Microsoft XPS Document Writer on ATHARVA
Printer Microsoft XPS Document Writer
Printer Samsung SCX-4x21 Series
Printer SmarThru PC Fax
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2934 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2935 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2936 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2937 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2938 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2939 [NoDB]
USB2 Controller Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A [NoDB]
USB2 Controller Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C [NoDB]
USB Device USB Human Interface Device
USB Device USB Human Interface Device

other99 · #**1674** 07-03-2008, 12:43 AM

Hi my name is Stewart and I have no sound on my pc after I reinstalled Windows XP. Before I reinstalled Windows XP the sound was working well so I dont think its hardware problem. What type of software should I install in order for the sound to work again? I cant find the cd for the sound software of my pc. Here is some information regarding my computer:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
800 megahertz IDTSamuel 2
32 kilobyte primary memory cache
64 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. GA-PCV2C-SI
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. F1 10/25/2005
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
36.35 Gigabytes Hard Drive Free Space

SONY CD-RW CRX320EE [CD-ROM drive]

ST340015A [Hard drive] (40.02 GB) -- drive 0, s/n 5LALDQLX, rev 3.01, SMART Status: Healthy 240 Megabytes Installed Memory

Slot 'A0' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 36.35 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 03/07/2008 14:23:30 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Lexmark Z600 Series on USB001
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller C-Media AC97 Audio Device
Communications Other Devices
HUAWEI Mobile Connect - 3G Modem

Gigabyte GN-WP01GS PCI WLAN Card (Turbo)
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:14:85:E8:36:E0
USB Human Interface Device
HID Keyboard Device
PS/2 Compatible Mouse
USB Composite Device
USB Printing Support
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 06/10/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q928365 - Critical (details...)
Q928843 - Critical (details...)
Q929123 - Important (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933729 - Important (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)
Q936021 - Critical (details...)
Q936782 - Important (details...)
Q938127 - Critical (details...)
Q941202 - Critical (details...)
Q941569 - Critical (details...)
Q941644 - Critical (details...)
Q941693 - Important (details...)
Q943055 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944338 - Critical (details...)
Q944653 - Important (details...)
Q945553 - Important (details...)
Q946026 - Critical (details...)
Q948590 - Critical (details...)
Q950749 - Critical (details...)
Q950759 - Critical (details...)
Q950760 - Moderate (details...)
Q950762 - Important (details...)
Q951376 - Critical (details...)
Q951698 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
Windows XP
SP3
passed verification KB839210 on 25/06/2008 (details...)
passed verification KB893803V2 on 25/06/2008 (details...)
passed verification KB912812 on 25/06/2008 (details...)

Any help in this would be great thank you.

other99 · #**1675** 07-03-2008, 12:49 AM

Hi its Stewart here, and here is a bit more info on my pc as I dont think I included this info:

Gigabyte GN-WP01GS PCI WLAN Card (Turbo)
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:14:85:E8:36:E0
USB Human Interface Device
HID Keyboard Device
PS/2 Compatible Mouse
USB Composite Device
USB Printing Support
USB Root Hub (4x)

bookworm · #**1676** 07-03-2008, 08:04 PM

Quote:

Originally Posted by Soundex

Hey Barb,

Here is the info you requested. Unfortunately I do not see the name of the motherboard

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3, v.3264
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name (Excluded from report!)
User Name (Excluded from report!)

Motherboard:
CPU Type Unknown, 2333 MHz (3.5 x 667)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 2037 MB
BIOS Type Award (12/15/07)

Display:
Video Adapter Intel(R) G33/G31 Express Chipset Family (128 MB)
Monitor Plug and Play Monitor [NoDB] (KU3117BU01YL)
Monitor Plug and Play Monitor [NoDB] (KU3117BU01YL)

Storage:
IDE Controller Intel(R) ICH9 2 port Serial ATA Storage Controller 2 - 2926
IDE Controller Intel(R) ICH9 4 port Serial ATA Storage Controller 1 - 2920
Disk Drive Hitachi HDS721616PLA380 (149 GB, IDE)
Optical Drive TSSTcorp DVD+-RW TS-H653B
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 49999 MB (29065 MB free)
E: (NTFS) 102539 MB (97943 MB free)
Total Size 149.0 GB (124.0 GB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Network Adapter Intel(R) 82562V-2 10/100 Network Connection (64.30.164.138)

Peripherals:
Printer Auto Microsoft XPS Document Writer on ATHARVA
Printer Microsoft XPS Document Writer
Printer Samsung SCX-4x21 Series
Printer SmarThru PC Fax
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2934 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2935 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2936 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2937 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2938 [NoDB]
USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2939 [NoDB]
USB2 Controller Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A [NoDB]
USB2 Controller Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C [NoDB]
USB Device USB Human Interface Device
USB Device USB Human Interface Device

pop the side off the comp and look at the board the make and model will be printed on the board, look at this example, it's an ABIT

http://www.overclockeddoc.com/bookwo...otherboard.JPG

bookworm · #**1677** 07-03-2008, 08:21 PM

Quote:

Originally Posted by other99

Hi its Stewart here, and here is a bit more info on my pc as I dont think I included this info:

Gigabyte GN-WP01GS PCI WLAN Card (Turbo)
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:14:85:E8:36:E0
USB Human Interface Device
HID Keyboard Device
PS/2 Compatible Mouse
USB Composite Device
USB Printing Support
USB Root Hub (4x)

Monty found this, the audio is Realtek AC'97 go here http://www.realtek.com.tw/downloads/...&GetDown=false

Tick I accept the above – wait till site resets then click Next

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start instructions / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow

other99 · #**1678** 07-04-2008, 08:27 PM

Thank you very much for the assistance Barbara for the information. Now the sound works perfectly fine.

Regards

Stewart

Soundex · #**1679** 07-15-2008, 11:41 PM

Hi Barb,

This is Shashi again!
I found the motherboard name - FOXCONN G33M02
I downloaded the audio driver from the website and tried to install http://www.foxconnchannel.com
But it did not work either. Please help me how to resolve the issue.
Thank you again for your help!

Dilby · #**1680** 07-16-2008, 05:15 AM

Hay im just using mates account ive done this before but this my other computer so i need some help plss

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S800MX REV 1.xx
Bus Clock: 200 megahertz
BIOS: Award Software, Inc. ASUS P4S800MX ACPI BIOS Revision 1010 09/02/2004

Let me no if u need an more information