NO Sound problem

Goggles341 · #**1681** 07-16-2008, 11:28 AM

Quote:

Originally Posted by BUBBL3T3a

Hi, my name is Gabrielle and I have just recently reformmated my computer due to various problems. Everything runs smoothly now but I have NO sound. Everytime I open windows media player and try to play something I get: Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

I don't know what happend. When I go into control panel and click sounds and audio devices I can not change any of the settings because the colors are like, dulled so when I try and click on anything nothing happens. It also says no audio device under the volume panel. I don't see what's wrong because I had sound before so I don't know what could have happend. I'm only 15 and I'm not really good with this system talk. Please help, thanks in advanced.
:]

ive had exactly the same problem as you, i have a compaq, no disks to get the drivers agen or anything. i went to the manurfac. webisites, downloaded rivers from there, and still nothing :S no sound, still the yellow questionmark things. any sugestions?

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
PACKARD BELL BV ISTART 2369 PB49303801
System Serial Number: 639069980338
Chassis Serial Number: 50424E
Enclosure Type: Desktop

Processor a
3.05 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board
Board: PACKARD BELL BV 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 080012 10/16/2006

bookworm · #**1682** 07-16-2008, 11:41 AM

Quote:

Originally Posted by Soundex

Hi Barb,

This is Shashi again!
I found the motherboard name - FOXCONN G33M02
I downloaded the audio driver from the website and tried to install http://www.foxconnchannel.com
But it did not work either. Please help me how to resolve the issue.
Thank you again for your help!

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to
focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

bookworm · #**1683** 07-16-2008, 12:19 PM

Quote:

Originally Posted by Goggles341

ive had exactly the same problem as you, i have a compaq, no disks to get the drivers agen or anything. i went to the manurfac. webisites, downloaded rivers from there, and still nothing :S no sound, still the yellow questionmark things. any sugestions?

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
PACKARD BELL BV ISTART 2369 PB49303801
System Serial Number: 639069980338
Chassis Serial Number: 50424E
Enclosure Type: Desktop

Processor a
3.05 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board
Board: PACKARD BELL BV 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 080012 10/16/2006

your report shows a Packard Bell ISTART 2369, and you have tried the Realtek HD audio driver, and not working, so you need to check if audio is enabled in the BIOS

look at this first
http://support.packardbell.com/uk/it...80338#standard

you use the keyboard to navigate- make a note of what to do

as soon as comp boots press the F2 key
the first screen CMOS Setup Utility opens

use the down arrow key to select Features Setup - press Enter key

Audio Device should be set to Auto -
if Disabled - use down arrow key to select -
then use + key to change to Auto

press F10 key to Save & Exit BIOS

y key to accept changes

XP will load

install audio driver again

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions

bookworm · #**1684** 07-16-2008, 04:42 PM

Quote:

Originally Posted by Dilby

Hay im just using mates account ive done this before but this my other computer so i need some help plss

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S800MX REV 1.xx
Bus Clock: 200 megahertz
BIOS: Award Software, Inc. ASUS P4S800MX ACPI BIOS Revision 1010 09/02/2004

Let me no if u need an more information

your audio driver is here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions

Soundex · #**1685** 07-16-2008, 11:18 PM

Quote:

Originally Posted by bookworm

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to
focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Hi Barb,

Audio plugs are on the I/O plate.

Here is a recap of my system:

Dell Inc. Vostro 200
Enclosure Type: Desktop
Board: Dell Inc. 0CU409
Serial Number: ..CN7360478L025F.
BIOS: Dell Inc. 1.0.14 06/11/2008
Operating System: Windows XP Professional Service Pack 3, v.3264 (build 2600)

Please help!!!

Dilby · #**1686** 07-17-2008, 12:43 AM

Quote:

Originally Posted by bookworm

your audio driver is here at Asus http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions

I went to the audio drop down form tht website and downloaded the xp one from http://support.asus.com.tw/download/...Language=en-us
what do i do after extracting cus i went to install and nothign is happening

bookworm · #**1687** 07-17-2008, 01:15 PM

Quote:

Originally Posted by Dilby

I went to the audio drop down form tht website and downloaded the xp one from http://support.asus.com.tw/download/...Language=en-us
what do i do after extracting cus i went to install and nothign is happening

make a note of where the files are extracted to, then install this way

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions

bookworm · #**1688** 07-17-2008, 01:23 PM

Quote:

Originally Posted by Soundex

Hi Barb,

This is Shashi again!
I found the motherboard name - FOXCONN G33M02
I downloaded the audio driver from the website and tried to install http://www.foxconnchannel.com
But it did not work either. Please help me how to resolve the issue.
Thank you again for your help!

check these out first

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device.

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

Dilby · #**1689** 07-17-2008, 07:53 PM

Quote:

Originally Posted by bookworm

make a note of where the files are extracted to, then install this way

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions

THanks You so much you helped me heaps, thank you for other time u helped me with this as well

klipsch · #**1690** 07-20-2008, 10:41 PM

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) alienware alienware alienware
System Serial Number: 12345
Chassis Serial Number: 12345
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI ACPI BIOS Revision 1014-001 10/27/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
34.09 Gigabytes Hard Drive Free Space

OT5216S IZJ571O SCSI CdRom Device [CD-ROM drive]
OT5216S IZJ571O SCSI CdRom Device [CD-ROM drive]
TSSTcorp CD/DVDW SH-W162C [CD-ROM drive]
TSSTcorp CD/DVDW SH-W162C [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380817AS [Hard drive] (80.03 GB) -- drive 0, s/n 4MR3W7CA, rev 3.42, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty
Slot 'A3' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 34.09 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Curtis Taylor 7/20/2008 6:12:31 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
NVIDIA nForce4 Parallel ATA Controller
NVIDIA nForce4 Serial ATA Controller (2x) NVIDIA GeForce 6600 GT [Display adapter]
AOC LM760 [Monitor] (17.1"vis, s/n 44259JA009416, September 2005)
Bus Adapters Multimedia
AJG1OH3T IDE Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller None detected
Communications Other Devices
Motorola Phone [Modem]

1394 Net Adapter
Hamachi Network Interface
primary Auto IP Address: 5.86.103.164 / 8
Dhcp Server: 5.0.0.1
Physical Address: 7A:79:05:56:67:A4
NVIDIA nForce Networking Controller
Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:15:F2:08:F4:F1

Networking Dns Server: 192.168.0.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Composite Device
USB Root Hub (2x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 07/08/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP3 (SP3)
MSXML4SP2
no verification data KB936181 on 3/4/2008 (details...)
WGA
SP0
passed verification KB892130 on 7/19/2008 (details...)
Windows Media Player 10
no verification data KB936782_WMP10 (details...)
SP2
passed verification KB936782_WMP10 on 2/5/2008 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 2/5/2008 (details...)

Windows Media Player
SP0
passed verification KB911564 on 2/5/2008 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)
SP0
passed verification KB923689 on 2/5/2008 (details...)
passed verification KB941569 on 2/5/2008 (details...)
SP3
no verification data KB936929[SP] on 7/19/2008 (details...)
SP4
passed verification KB950759 on 7/19/2008 (details...)
no verification data KB950760 on 6/12/2008 (details...)
passed verification KB950762 on 7/19/2008 (details...)
passed verification KB951376 on 7/19/2008 (details...)
passed verification KB951376-V2 on 7/19/2008 (details...)
passed verification KB951698 on 7/19/2008 (details...)
passed verification KB951748 on 7/19/2008 (details...)
passed verification KB951978 on 7/20/2008 (details...)

well i have the same problem downloaded the ac'97 drivers from realtek and stuff idk what 2 do ive been without sound for like 3 days and its driving me nutz so plz help and if i dont reply send me an email curtis_taylor88@yahoo.com btw i think my sound card is part of my mother board.

ccc · #**1691** 07-21-2008, 01:15 PM

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation
Serial Number: TGSR43708426
Bus Clock: 133 megahertz
BIOS: Intel Corp. SR84510A.46T.0012.P05.0408182053 08/18/2004
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
5.57 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-3500AG [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST340015A [Hard drive] (40.02 GB) -- drive 0, s/n 5LAGDF14, rev 3.15, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'J6G1' has 256 MB (serial number 0206A221)
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 5.57 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
chloe jasmine martin 21/07/2008 17:04:22
Guest 12/07/2008 15:01:36
melissa martin 21/07/2008 17:05:57 (admin)
local system accounts
Administrator never (admin)
ASPNET never
corey lfc 19/07/2008 18:19:31 (admin)
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP Photosmart 7800 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
Proview 565 [Monitor] (14.9"vis, s/n FZSJ490077791, September 2004)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Full-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem

Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 81.108.118.158 / 22
Gateway: 81.108.116.1
Dhcp Server: 62.254.0.52
Physical Address: 00:11:11:54:B9:4D

Networking Dns Servers: 194.168.4.100
194.168.8.100
Bluetooth VComm Manager
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB 2.0 Root Hub
USB Mass Storage Device
USB Root Hub (3x)

could you help please, ive been looking through these posts but i still have no idea what i need to download

thanks

bookworm · #**1692** 07-21-2008, 06:03 PM

Quote:

Originally Posted by klipsch

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) alienware alienware alienware
System Serial Number: 12345
Chassis Serial Number: 12345
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A8N-SLI 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-SLI ACPI BIOS Revision 1014-001 10/27/2005
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
34.09 Gigabytes Hard Drive Free Space

OT5216S IZJ571O SCSI CdRom Device [CD-ROM drive]
OT5216S IZJ571O SCSI CdRom Device [CD-ROM drive]
TSSTcorp CD/DVDW SH-W162C [CD-ROM drive]
TSSTcorp CD/DVDW SH-W162C [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380817AS [Hard drive] (80.03 GB) -- drive 0, s/n 4MR3W7CA, rev 3.42, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Slot 'A2' is Empty
Slot 'A3' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 34.09 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Curtis Taylor 7/20/2008 6:12:31 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
NVIDIA nForce4 Parallel ATA Controller
NVIDIA nForce4 Serial ATA Controller (2x) NVIDIA GeForce 6600 GT [Display adapter]
AOC LM760 [Monitor] (17.1"vis, s/n 44259JA009416, September 2005)
Bus Adapters Multimedia
AJG1OH3T IDE Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller None detected
Communications Other Devices
Motorola Phone [Modem]

1394 Net Adapter
Hamachi Network Interface
primary Auto IP Address: 5.86.103.164 / 8
Dhcp Server: 5.0.0.1
Physical Address: 7A:79:05:56:67:A4
NVIDIA nForce Networking Controller
Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:15:F2:08:F4:F1

Networking Dns Server: 192.168.0.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Composite Device
USB Root Hub (2x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 07/08/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP3 (SP3)
MSXML4SP2
no verification data KB936181 on 3/4/2008 (details...)
WGA
SP0
passed verification KB892130 on 7/19/2008 (details...)
Windows Media Player 10
no verification data KB936782_WMP10 (details...)
SP2
passed verification KB936782_WMP10 on 2/5/2008 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 2/5/2008 (details...)

Windows Media Player
SP0
passed verification KB911564 on 2/5/2008 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)
SP0
passed verification KB923689 on 2/5/2008 (details...)
passed verification KB941569 on 2/5/2008 (details...)
SP3
no verification data KB936929[SP] on 7/19/2008 (details...)
SP4
passed verification KB950759 on 7/19/2008 (details...)
no verification data KB950760 on 6/12/2008 (details...)
passed verification KB950762 on 7/19/2008 (details...)
passed verification KB951376 on 7/19/2008 (details...)
passed verification KB951376-V2 on 7/19/2008 (details...)
passed verification KB951698 on 7/19/2008 (details...)
passed verification KB951748 on 7/19/2008 (details...)
passed verification KB951978 on 7/20/2008 (details...)

well i have the same problem downloaded the ac'97 drivers from realtek and stuff idk what 2 do ive been without sound for like 3 days and its driving me nutz so plz help and if i dont reply send me an email curtis_taylor88@yahoo.com btw i think my sound card is part of my mother board.

I have the same board and it has Realtek AC'97 audio, check this to see if Realtek is set as default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

bookworm · #**1693** 07-21-2008, 06:05 PM

Quote:

Originally Posted by ccc

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation
Serial Number: TGSR43708426
Bus Clock: 133 megahertz
BIOS: Intel Corp. SR84510A.46T.0012.P05.0408182053 08/18/2004
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
5.57 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-3500AG [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST340015A [Hard drive] (40.02 GB) -- drive 0, s/n 5LAGDF14, rev 3.15, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'J6G1' has 256 MB (serial number 0206A221)
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 5.57 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
chloe jasmine martin 21/07/2008 17:04:22
Guest 12/07/2008 15:01:36
melissa martin 21/07/2008 17:05:57 (admin)
local system accounts
Administrator never (admin)
ASPNET never
corey lfc 19/07/2008 18:19:31 (admin)
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP Photosmart 7800 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
Proview 565 [Monitor] (14.9"vis, s/n FZSJ490077791, September 2004)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Full-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem

Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 81.108.118.158 / 22
Gateway: 81.108.116.1
Dhcp Server: 62.254.0.52
Physical Address: 00:11:11:54:B9:4D

Networking Dns Servers: 194.168.4.100
194.168.8.100
Bluetooth VComm Manager
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB 2.0 Root Hub
USB Mass Storage Device
USB Root Hub (3x)

could you help please, ive been looking through these posts but i still have no idea what i need to download

thanks

not showing the make, model or motherboard Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml

klipsch · #**1694** 07-21-2008, 10:03 PM

well everything is greyed out so i can't do anything on the tab it says i dont have a sound device and no card shows up in dxdiag..

bookworm · #**1695** 07-22-2008, 02:02 PM

Quote:

Originally Posted by klipsch

well everything is greyed out so i can't do anything on the tab it says i dont have a sound device and no card shows up in dxdiag..

you need to check BIOS to see if audio is [Enabled]

as soon as comp boots press the <Del> key the Main menu opens
http://www.overclockeddoc.com/bookwo...UXE%20Main.JPG

use right arrow key to select the Advanced menu
http://www.overclockeddoc.com/bookwo...20Advanced.JPG

use down arrow key to select Onboard Device Configuration - press Enter key
http://www.overclockeddoc.com/bookwo...v%20Config.JPG

AC97 audio should be [Enabled]

if not use down arrow key to select

use + key to change

press F10 key to save & Exit

y key to accept changes

XP will load

install audio again

Don't forget the Restore Point