NO Sound problem

TeeNcee · #**1726** 09-10-2008, 02:52 AM

Please Help! I just got new hard drive in laptop now i have no sound

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Hewlett-Packard HP Pavilion dv1000 (PR423UA#ABA) Rev 1
System Serial Number: CNF501161G
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.40 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Quanta 09B8 34.20
Bus Clock: 100 megahertz
BIOS: Hewlett-Packard F.13 12/17/2004
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
157.33 Gigabytes Hard Drive Free Space

PIONEER DVD-RW DVR-K14 [CD-ROM drive]

WDC WD1600BEVE-00UYT0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WXC408466027, rev 01.04A01, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'J5G3' has 256 MB
Slot 'J5G2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 157.33 GB free

Network Drives
None detected

--------------------------------------------------------------------------------

bookworm · #**1727** 09-10-2008, 07:42 PM

Quote:

Originally Posted by Adalamba

Problem- Here is what happens when I try to install:

1. Open download, download begins to extract files to C:\Program Files\Intel Desktop Board Audio Driver

2. Whether at 99% or 100% completion, extraction stops and the installer displays the error message, "The system cannot find the file specified."

3. SoundMAX installer opens. I recieve the error message: "Error: Placing Bitmap"

4. I click "Next," agree to the EULA, and the software begins to install.

5. My personal favorite problem comes up: The installer asks me to INSERT A CD. What? "Please insert disk 1 that contains the files Sys/Cleanup.exe"

Completely lost at this point. Need serious help. Thank you to all

try installing this way, use the If No Setup File method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**1728** 09-10-2008, 07:53 PM

Quote:

Originally Posted by TeeNcee

Please Help! I just got new hard drive in laptop now i have no sound

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Hewlett-Packard HP Pavilion dv1000 (PR423UA#ABA) Rev 1
System Serial Number: CNF501161G
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.40 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Quanta 09B8 34.20
Bus Clock: 100 megahertz
BIOS: Hewlett-Packard F.13 12/17/2004
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
157.33 Gigabytes Hard Drive Free Space

PIONEER DVD-RW DVR-K14 [CD-ROM drive]

WDC WD1600BEVE-00UYT0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WXC408466027, rev 01.04A01, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'J5G3' has 256 MB
Slot 'J5G2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 157.33 GB free

Network Drives
None detected

--------------------------------------------------------------------------------

go here to HP http://h10025.www1.hp.com/ewfrf/wc/s...o duct=444747

1st - scroll to Operating System - Enhancements and QFEs
Intel Chipset Installation Utility - install then Restart your comp

2nd install the Conexant audio driver
read the View Directions - tells how to install

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

FREE718 · #**1729** 09-12-2008, 04:53 AM

HI IM NOT GETTING ANY SOUND OUT OF MY OLD LAPTOP. I DOWNLOADED BELARC AND UNDER MULTIMEDIA IT SAID "NOT FOUND" HERE'S MY SERIAL CAN U HELP ME?
TOSHIBA Satellite P25 PSP26U-0GMQZR
System Serial Number: 64395128K
Enclosure Type: Notebook

bookworm · #**1730** 09-12-2008, 08:26 PM

Quote:

Originally Posted by FREE718

HI IM NOT GETTING ANY SOUND OUT OF MY OLD LAPTOP. I DOWNLOADED BELARC AND UNDER MULTIMEDIA IT SAID "NOT FOUND" HERE'S MY SERIAL CAN U HELP ME?
TOSHIBA Satellite P25 PSP26U-0GMQZR
System Serial Number: 64395128K
Enclosure Type: Notebook

this is your audio driver from Toshiba http://www.csd.toshiba.com/cgi-bin/t...all_docs=false

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Ren77 · #**1731** 09-14-2008, 06:07 PM

Hi I'm having problems with my sound. When I try to open windows it says:

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

Here is my system info:
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MICRO-STAR INTERNATIONAL CO., LTD MS-7253 1.00
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7253 1.00
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/03/2006
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
149.40 Gigabytes Hard Drive Free Space

56X CD-ROM
3.5" format removeable media [Floppy drive]

WDC WD1600AAJB-00PVA0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WMAP9A450258, rev 00.07H00, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 149.40 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
R 14/09/2008 5:43:18 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP DeskJet 812C on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices

VIA Compatable Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:16:17:8E:63:F9

Networking Dns Server: 192.168.1.1
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Microsoft USB Wheel Mouse Optical
Generic USB Hub
USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.524 Version 7.5.524
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q941693 - Important (details...)
Q945553 - Important (details...)
Q948590 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Office Professional Edition 2003
KB907417 on 04/09/2008 (details...)
KB921598 on 04/09/2008 (details...)
KB923618[SP] on 25/03/2008 (details...)
KB943649 on 04/09/2008 (details...)
KB943973 on 04/09/2008 (details...)
KB945185 on 04/09/2008 (details...)
KB948988 on 04/09/2008 (details...)
KB950213 on 04/09/2008 (details...)
KB951548 on 04/09/2008 (details...)
KB953404 on 14/09/2008 (details...)
KB953432 on 04/09/2008 (details...)
KB954464 on 04/09/2008 (details...)
KB954478 on 14/09/2008 (details...)
KB955439 on 04/09/2008 (details...)
KB956077 on 14/09/2008 (details...)
WGA
SP0
KB892130 on 25/03/2008 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 25/03/2008 (details...)
Windows Media Player 9
KB936782_WMP9 (details...)
SP2
KB936782_WMP9 on 25/03/2008 (details...)
Windows Media Player
SP0
KB911564 on 25/03/2008 (details...)
Windows XP
KB941569 (details...)
SP0
KB941569 on 25/03/2008 (details...)
SP3

Please help me. I need sound for homework.

crownluv · #**1732** 09-15-2008, 03:05 PM

Hi. I've been without sound for over a year. I've moved the sound card, disabled the onboard audio, updated drivers. Still no luck, the audio devices is still greyed out. Please help. Thanks

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) ABIT 6A69RA1H BIOS Rev:0.1
System Serial Number: SE6R01
Enclosure Type: Desktop
Processor a Main Circuit Board b
733 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ABIT i815E-W83627HF Rev:0.1
Serial Number: SE6R01
Bus Clock: 133 megahertz
BIOS: 7Award Software International, Inc. 6.00 PG 02/21/2002
Drives Memory Modules c,d
178.40 Gigabytes Usable Hard Drive Capacity
34.70 Gigabytes Hard Drive Free Space

Compaq DVD-ROM DVD-115 [CD-ROM drive]
SONY DVD RW DRU-720A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 5T040H4 [Hard drive] (40.98 GB) -- drive 1, s/n M0000000, rev TAH71DP0, SMART Status: Healthy
ST3160023A [Hard drive] (160.04 GB) -- drive 0, s/n 4LJ09MR6, rev 8.01, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 137.44 GB 19.06 GB free
f: (FAT32 on drive 1) 40.97 GB 15.64 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 9/23/2007 10:20:41 AM (admin)
Jadalyn 9/23/2007 12:40:20 PM
Jenise 9/11/2008 3:47:11 PM
Jessie 9/15/2008 1:07:58 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
Ree-Ree 9/10/2008 9:18:49 PM (admin)
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Brother MFC-5840CN USB Printer on USB001
Brother PC-FAX on LPT1:
Microsoft XPS Document Writer on XPSPort:
PDF995 Printer Driver on PDF995PORT
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:

Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ALL-IN-WONDER RADEON [Display adapter]
Envision AOC A770 [Monitor] (15.7"vis, May 2000)
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444
NEC PCI to USB Open Host Controller (2x)
Standard Enhanced PCI to USB Host Controller ATI WDM Rage Theater Audio
ATI WDM Specialized MVD Codec
ATI WDM Specialized PCD Codec
ATI WDM TV Audio Crossbar
ATI WDM TV Tuner
SB Audigy
Specialized PCD WDM VBI Codec
Standard Game Port
Communications Other Devices

Linksys NC100 Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0C:41:E2:C5:30

Networking Dns Server: 192.168.1.254
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Root Hub (5x)
pcouffin device for 32 bits systems
Virus Protection [Back to Top]
Norton AntiVirus Version 14.20
Virus Definitions Version 9/15/2008 Rev 2
Last Disk Scan on Tuesday, September 09, 2008 10:45:51 AM
Realtime File Scanning Off

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 05/08/2007 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 7/8/2007 (details...)
M928366 on 7/11/2007 (details...)
Expression Web MUI (English)
KB937163[SP] on 4/27/2008 (details...)
Expression Web
KB937163[SP] on 4/27/2008 (details...)
KB946691 on 4/10/2008 (details...)
KB951808 on 5/14/2008 (details...)
KB951944 on 9/9/2008 (details...)
KB954326 on 9/9/2008 (details...)
MSXML4SP2
KB936181 on 1/8/2008 (details...)
MSXML6
KB933579 on 8/15/2007 (details...)
Office Access MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Access Setup Metadata MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Enterprise 2007
KB936982[SP] on 4/27/2008 (details...)
KB946691 on 4/10/2008 (details...)
KB947590 on 4/10/2008 (details...)
KB950113 on 5/14/2008 (details...)
KB950114 on 5/14/2008 (details...)
KB950130 on 9/9/2008 (details...)
KB951338 on 8/14/2008 (details...)
KB951546 on 8/14/2008 (details...)
KB951596 on 8/14/2008 (details...)
KB951808 on 5/14/2008 (details...)
KB951944 on 9/9/2008 (details...)
KB952142 on 7/23/2008 (details...)
KB954326 on 9/9/2008 (details...)
KB956080 on 9/10/2008 (details...)
Office Excel MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Groove MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Groove Setup Metadata MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office InfoPath MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office OneNote MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Outlook MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office PowerPoint MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Project MUI (English) 2007
KB937154[SP] on 4/27/2008 (details...)
Office Project Professional 2007
KB937154[SP] on 4/27/2008 (details...)
KB946691 on 4/10/2008 (details...)
KB951944 on 9/9/2008 (details...)
KB954326 on 9/9/2008 (details...)
Office Proof (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Proof (French) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Proof (Spanish) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Publisher MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Shared MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Shared Setup Metadata MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Office Visio MUI (English) 2007
KB937155[SP] on 4/27/2008 (details...)
Office Visio Professional 2007
KB937155[SP] on 4/27/2008 (details...)
KB946691 on 4/10/2008 (details...)
KB947590 on 4/10/2008 (details...)
KB951944 on 9/9/2008 (details...)
KB954326 on 9/9/2008 (details...)
Office Word MUI (English) 2007
KB936982[SP] on 4/27/2008 (details...)
Software Update for Web Folders (English) 12
KB936982[SP] on 4/27/2008 (details...)
WGA
SP0
KB892130 on 6/13/2007 (details...)
Windows Media Encoder
KB954156_WM9L (details...)
SP0
KB954156_WM9L on 9/10/2008 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 6/14/2007 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
SP0
KB939683 on 9/4/2007 (details...)
KB954154_WM11 on 9/10/2008 (details...)
SP2
KB936782_WMP11 on 8/15/2007 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 6/13/2007 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
SP0
KB917734_WMP9 on 6/13/2007 (details...)
Windows Media Player
SP0
KB911564 on 6/13/2007 (details...)
Windows XP
KB923689 (details...)
KB941569 (details...)
SP0
KB923689 on 6/13/2007 (details...)
KB929969 on 6/15/2007 (details...)
KB933566-IE7 on 6/15/2007 (details...)
KB937143-IE7 on 8/15/2007 (details...)
KB938127-IE7 on 8/15/2007 (details...)
KB939653-IE7 on 10/10/2007 (details...)
KB941569 on 12/12/2007 (details...)
KB942615-IE7 on 12/12/2007 (details...)
KB944533-IE7 on 2/13/2008 (details...)
KB947864-IE7 on 4/10/2008 (details...)
KB950759-IE7 on 6/11/2008 (details...)
KB953838-IE7 on 8/14/2008 (details...)
SP10
MSCOMPPACKV1 on 6/13/2007 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
KB929969 on 6/13/2007 (details...)
KB936929[SP] on 8/27/2008 (details...)
SP4
KB938464 on 9/10/2008 (details...)
KB946648 on 8/27/2008 (details...)
KB950760 on 6/11/2008 (details...)
KB950762 on 8/27/2008 (details...)
KB950974 on 8/27/2008 (details...)
KB951066 on 8/27/2008 (details...)
KB951072-V2 on 8/14/2008 (details...)
KB951376 on 8/27/2008 (details...)
KB951376-V2 on 8/27/2008 (details...)
KB951698 on 8/27/2008 (details...)
KB951748 on 8/27/2008 (details...)
KB951978 on 8/28/2008 (details...)
KB952287 on 8/27/2008 (details...)
KB952954 on 8/27/2008 (details...)
KB953839 on 8/14/2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 6/13/2007 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 6/13/2007 (Microsoft National Language Support Downlevel APIs)
XML Paper Specification Shared Components Pack 1.0
XPSEPSC (XML Paper Specification Shared Components Pack 1.0)

bookworm · #**1733** 09-16-2008, 06:53 PM

[quote=Ren77]Hi I'm having problems with my sound. When I try to open windows it says:

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

Here is my system info:
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MICRO-STAR INTERNATIONAL CO., LTD MS-7253 1.00
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7253 1.00
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/03/2006
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
149.40 Gigabytes Hard Drive Free Space

56X CD-ROM
3.5" format removeable media [Floppy drive]

WDC WD1600AAJB-00PVA0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WMAP9A450258, rev 00.07H00, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 149.40 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
R 14/09/2008 5:43:18 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP DeskJet 812C on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices

VIA Compatable Fast Ethernet Adapter

these are your drivers from MSI http://asia.msi.com.tw/index.php?fun...=1&prod_no=260

audio is realtek HD go here http://www.realtek.com.tw/downloads/...Audio%20CODECs

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**1734** 09-16-2008, 06:55 PM

[quote=crownluv]Hi. I've been without sound for over a year. I've moved the sound card, disabled the onboard audio, updated drivers. Still no luck, the audio devices is still greyed out. Please help. Thanks

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) ABIT 6A69RA1H BIOS Rev:0.1
System Serial Number: SE6R01
Enclosure Type: Desktop
Processor a Main Circuit Board b
733 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ABIT i815E-W83627HF Rev:0.1
Serial Number: SE6R01
Bus Clock: 133 megahertz
BIOS: 7Award Software International, Inc. 6.00 PG 02/21/2002
Drives Memory Modules c,d
178.40 Gigabytes Usable Hard Drive Capacity
34.70 Gigabytes Hard Drive Free Space

Compaq DVD-ROM DVD-115 [CD-ROM drive]
SONY DVD RW DRU-720A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 5T040H4 [Hard drive] (40.98 GB) -- drive 1, s/n M0000000, rev TAH71DP0, SMART Status: Healthy
ST3160023A [Hard drive] (160.04 GB) -- drive 0, s/n 4LJ09MR6, rev 8.01, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 137.44 GB 19.06 GB free
f: (FAT32 on drive 1) 40.97 GB 15.64 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 9/23/2007 10:20:41 AM (admin)
Jadalyn 9/23/2007 12:40:20 PM
Jenise 9/11/2008 3:47:11 PM
Jessie 9/15/2008 1:07:58 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
Ree-Ree 9/10/2008 9:18:49 PM (admin)
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Brother MFC-5840CN USB Printer on USB001
Brother PC-FAX on LPT1:
Microsoft XPS Document Writer on XPSPort:
PDF995 Printer Driver on PDF995PORT
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:

Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ALL-IN-WONDER RADEON [Display adapter]
Envision AOC A770 [Monitor] (15.7"vis, May 2000)
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444
NEC PCI to USB Open Host Controller (2x)
Standard Enhanced PCI to USB Host Controller ATI WDM Rage Theater Audio
ATI WDM Specialized MVD Codec
ATI WDM Specialized PCD Codec
ATI WDM TV Audio Crossbar
ATI WDM TV Tuner
SB Audigy
Specialized PCD WDM VBI Codec
Standard Game Port
Communications Other Devices

Linksys NC100 Fast Ethernet Adapter

check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

zh0823 · #**1735** 09-16-2008, 07:42 PM

First off thanks for helping me.

So I recently had to reformat my computer due to some issues with Vista, so I downgraded to Windows XP Professional.

And after spending hours, I finally got everything to work but my audio... after searching hours on the internet, I came here.

I have tried to update my drivers on both the Toshiba and Realtek... both with no luck.... Also I have made sure that Window Audio in services was on.

Also when I go to Control Panel, Sounds and Audio Devices, everything is grayed out.. which doesn't give me a chance to select a choice.

PLEASE HELP.. I'm going crazy!

Operating System
Windows XP Professional Service Pack 3 (build 2600)

System Model
TOSHIBA Satellite A205 PSAF0U-01Q009
System Serial Number: 37207137Q
Enclosure Type: Other

Processor
1.73 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache

Main Circuit Board
Board: Intel Corporation CAPELL VALLEY(NAPA) CRB
BIOS: Phoenix Technologies LTD 5.20 10/25/2007

Multimedia
Realtek High Definition Audio

Drives
238.47 Gigabytes Usable Hard Drive Capacity
204.35 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-850S [CD-ROM drive]

FUJITSU MHV2080AH USB Device [Hard drive] (80.02 GB) -- drive 1
FUJITSU MHW2160BH PL [Hard drive] (160.04 GB) -- drive 0, s/n K109T72255DS, rev 0000001C, SMART Status: Healthy

Other Devices
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Texas Instruments PCIxx12 Integrated FlashMedia Controller
SDA Standard Compliant SD Host Controller
Chicony USB 2.0 Camera
USB Mass Storage Device

bookworm · #**1736** 09-16-2008, 08:55 PM

Quote:

Originally Posted by zh0823

First off thanks for helping me.

So I recently had to reformat my computer due to some issues with Vista, so I downgraded to Windows XP Professional.

And after spending hours, I finally got everything to work but my audio... after searching hours on the internet, I came here.

I have tried to update my drivers on both the Toshiba and Realtek... both with no luck.... Also I have made sure that Window Audio in services was on.

Also when I go to Control Panel, Sounds and Audio Devices, everything is grayed out.. which doesn't give me a chance to select a choice.

PLEASE HELP.. I'm going crazy!

Operating System
Windows XP Professional Service Pack 3 (build 2600)

System Model
TOSHIBA Satellite A205 PSAF0U-01Q009
System Serial Number: 37207137Q
Enclosure Type: Other

Processor
1.73 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache

Main Circuit Board
Board: Intel Corporation CAPELL VALLEY(NAPA) CRB
BIOS: Phoenix Technologies LTD 5.20 10/25/2007

Multimedia
Realtek High Definition Audio

Drives
238.47 Gigabytes Usable Hard Drive Capacity
204.35 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-850S [CD-ROM drive]

FUJITSU MHV2080AH USB Device [Hard drive] (80.02 GB) -- drive 1
FUJITSU MHW2160BH PL [Hard drive] (160.04 GB) -- drive 0, s/n K109T72255DS, rev 0000001C, SMART Status: Healthy

Other Devices
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Texas Instruments PCIxx12 Integrated FlashMedia Controller
SDA Standard Compliant SD Host Controller
Chicony USB 2.0 Camera
USB Mass Storage Device

did you update the chipset driver, it's here at Intel http://downloadcenter.intel.com/Deta...na l&lang=eng

check Device Manager / System Devices / is the Microsoft Universal Audio Architecture installed.

you may need to check BIOS to see if onboard audio is enabled

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

zh0823 · #**1737** 09-16-2008, 10:55 PM

On my computer how do I check if audio is enabled in BIOS?

maine89 · #**1738** 09-17-2008, 03:47 PM

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: SiS-661
Serial Number: UYDC53702559
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/12/2005
Drives Memory Modules c,d
13.51 Gigabytes Usable Hard Drive Capacity
10.17 Gigabytes Hard Drive Free Space

SONY CD-RW CRX230EE [CD-ROM drive]
3.5" format removeable media [Floppy drive]

QUANTUM FIREBALL CX13.5A [Hard drive] (13.52 GB) -- drive 0, s/n 134924076576, rev A3F.0E00, SMART Status: Healthy 224 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 13.51 GB 10.17 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Pretty Boy 9/17/2008 3:11:46 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Realtek AC'97 Audio
Communications Other Devices

Compact Wireless-G USB Adapter
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:18:F8:A5:6C:E7
SiS 900-Based PCI Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:01:6C

A:49:8A

Networking Dns Server: 192.168.1.254
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q928843 - Critical (details...)
Q929123 - Important (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933729 - Important (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)
Q936021 - Critical (details...)
Q936782 - Important (details...)
Q938127 - Critical (details...)
Q941569 - Critical (details...)
Q941693 - Important (details...)
Q943055 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944653 - Important (details...)
Q945553 - Important (details...)
Q946026 - Critical (details...)
Q948590 - Critical (details...)
Q954154 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
Windows XP
SP10
passed verification MSCOMPPACKV1 on 9/16/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
passed verification KB893803V2 on 9/16/2008 (details...)
passed verification KB898461 on 9/16/2008 (details...)
passed verification KB901190 on 9/17/2008 (details...)
passed verification KB926239 on 9/16/2008 (details...)
passed verification KB944338-V2 on 9/17/2008 (details...)
passed verification KB950749 on 9/17/2008 (details...)
SP4
no verification data KB938464 on 9/17/2008 (details...)
passed verification KB946648 on 9/17/2008 (details...)
passed verification KB950762 on 9/17/2008 (details...)
passed verification KB950974 on 9/17/2008 (details...)
passed verification KB951066 on 9/17/2008 (details...)
passed verification KB951072-V2 on 9/17/2008 (details...)
passed verification KB951376-V2 on 9/17/2008 (details...)
passed verification KB951698 on 9/17/2008 (details...)
passed verification KB951748 on 9/17/2008 (details...)
passed verification KB952287 on 9/17/2008 (details...)
passed verification KB952954 on 9/17/2008 (details...)
passed verification KB953838 on 9/17/2008 (details...)
no verification data KB953839 on 9/17/2008 (details...)
No details available

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 09/09/2008 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 9f1a975b
Microsoft - Internet Explorer 55277-OEM-0011903-00132 (Key: QX2FC-F6K8H-9BCPG-3GKMR-Q7GYM)e
Microsoft - WebFldrs XP 12345-111-1111111-30219
Microsoft - Windows XP Home Edition 55277-OEM-0011903-00132 (Key: QX2FC-F6K8H-9BCPG-3GKMR-Q7GYM)e
Software Versions (mouse over * for details, click * for location) [Back to Top]
Almico Software (www.almico.com) - SpeedFan Version 4.35 *
AOL Service Libraries Version 1.4.9.1 *
AVG Internet Security Version 8.0.0.159 *
Belarc, Inc. - Advisor Version 7.2x *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - ???????? 2002a Version 5.2.2801 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Messenger Version 8.5.1302 *
Microsoft Corporation - Watson Subscriber for SENS Network Notifications Version 11.0.6555 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 * Microsoft Corporation - Windows Live installer Version 12.0.1471.1025 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft IME 2002 Version 8.1.4202.0 *
Microsoft Korean IME 2002 Version 6.1.2600.0 *
Microsoft® Windows® Operating System Version 11.0.5721.5145 *
Mozilla Corporation - Firefox Version 3.0.1 *
MSPY2002 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U7 Version 6.0.70.6 *
Viewpoint Manager Version 2, 0, 0, 54 *

I've been having the same problem. My sound worked fine then all of a sudden stopped working. The motherboard is a Foxconn, I'm not good with computers so any help would be greatly appreciated. Thanks.

bookworm · #**1739** 09-17-2008, 09:14 PM

Quote:

Originally Posted by zh0823

On my computer how do I check if audio is enabled in BIOS?

trying to find info at Toshiba, I'll post back when I know

bookworm · #**1740** 09-17-2008, 09:16 PM

[quote=maine89]Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: SiS-661
Serial Number: UYDC53702559
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/12/2005
Drives Memory Modules c,d
13.51 Gigabytes Usable Hard Drive Capacity
10.17 Gigabytes Hard Drive Free Space

SONY CD-RW CRX230EE [CD-ROM drive]
3.5" format removeable media [Floppy drive]

QUANTUM FIREBALL CX13.5A [Hard drive] (13.52 GB) -- drive 0, s/n 134924076576, rev A3F.0E00, SMART Status: Healthy 224 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 13.51 GB 10.17 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Pretty Boy 9/17/2008 3:11:46 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Realtek AC'97 Audio
Communications Other Devices

Compact Wireless-G USB Adapter

not showing the motherboard Get Everest / copy and paste the Computer – Summary section. Leave out the Debug section.
http://www.softpedia.com/get/System/...-Edition.shtml