SoftwareTipsandTricks Forum

Go Back   SoftwareTipsandTricks Forum > Operating Systems > Windows XP
User Name
Password


NO Sound problem

Reply
 
Thread Tools Search this Thread Rating: Thread Rating: 42 votes, 4.43 average. Display Modes

  #1741  
Old 09-17-2008, 09:29 PM
maine89 Offline
Registered User
 
Join Date: Sep 2008
Posts: 5
Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SUPERMAINE
User Name Pretty Boy

Motherboard
CPU Type Intel Celeron D 325, 2533 MHz (19 x 133)
Motherboard Name Foxconn 661M03-G (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset SiS 661FX
System Memory 224 MB (PC2700 DDR SDRAM)
BIOS Type Award (03/12/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia
Audio Adapter SiS 7012 Audio Device

Storage
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive QUANTUM FIREBALL CX13.5A (12 GB, IDE)
Optical Drive SONY CD-RW CRX230EE (52x/32x/52x CD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 12880 MB (9692 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Compact Wireless-G USB Adapter (192.168.1.64)
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter

Peripherals
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device Compact Wireless-G USB Adapter


I didn't see a debug section. Sorry if I still pasted it.
Reply With Quote

  #1742  
Old 09-17-2008, 09:34 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by maine89
Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SUPERMAINE
User Name Pretty Boy

Motherboard
CPU Type Intel Celeron D 325, 2533 MHz (19 x 133)
Motherboard Name Foxconn 661M03-G (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset SiS 661FX
System Memory 224 MB (PC2700 DDR SDRAM)
BIOS Type Award (03/12/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia
Audio Adapter SiS 7012 Audio Device

Storage
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive QUANTUM FIREBALL CX13.5A (12 GB, IDE)
Optical Drive SONY CD-RW CRX230EE (52x/32x/52x CD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 12880 MB (9692 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Compact Wireless-G USB Adapter (192.168.1.64)
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter

Peripherals
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device Compact Wireless-G USB Adapter


I didn't see a debug section. Sorry if I still pasted it.

audio is realtek go here http://www.realtek.com.tw/downloads/...&Software=True

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1743  
Old 09-17-2008, 09:44 PM
maine89 Offline
Registered User
 
Join Date: Sep 2008
Posts: 5
Quote:
Originally Posted by bookworm
audio is realtek go here http://www.realtek.com.tw/downloads/...&Software=True

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

I've already tried that. =/
When I go to play a file in a program, such as windows media player.
It doesn't show any errors, it will play the file. But I just cant hear it.
I've checked volume levels, I've unplugged speakers and plugged them back in, I've even tried new speakers and that doesnt seem to do the trick. So, I'm not exactly sure what the problem is. Is it a hardware issue ?
Reply With Quote

  #1744  
Old 09-18-2008, 11:08 AM
crownluv Offline
Registered User
 
Join Date: Jun 2007
Posts: 13
Quote:
Originally Posted by bookworm


check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot


I checked that. It was Automatic and started.
Reply With Quote

  #1745  
Old 09-18-2008, 02:52 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by maine89
I've already tried that. =/
When I go to play a file in a program, such as windows media player.
It doesn't show any errors, it will play the file. But I just cant hear it.
I've checked volume levels, I've unplugged speakers and plugged them back in, I've even tried new speakers and that doesnt seem to do the trick. So, I'm not exactly sure what the problem is. Is it a hardware issue ?


check these out

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1746  
Old 09-18-2008, 05:20 PM
maine89 Offline
Registered User
 
Join Date: Sep 2008
Posts: 5
Quote:
Originally Posted by bookworm
check these out

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

Yeah, I did the first one. It's the correct device for audio playback.
And I also did the second one, It wasn't disabled and it was Automatic.
Reply With Quote

  #1747  
Old 09-21-2008, 10:13 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by maine89
Yeah, I did the first one. It's the correct device for audio playback.
And I also did the second one, It wasn't disabled and it was Automatic.

you need to check if audio is [Enabled] in the BIOS

as soon as the comp boots press the <Del> key

Main menu opens - use down arrow key to select Intergrated Peripherals -
press Enter key

down arrow key to select SiS Onchip PCI Device - press Enter key

down arrow key to SiS AC97 Audio - should be [Enabled] if [Disabled] use the + key to change

press F10 key to Save & Exit BIOS

y key to accept changes

windows will load

if neded install audio diver again

don't forget the Restore Point
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1748  
Old 09-21-2008, 10:27 AM
jestor2000 Offline
Registered User
 
Join Date: Sep 2008
Posts: 1
No Sound Did Belarc

I just re-installed Windows XP and now have no sound

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) HP Pavilion 061 DQ175A-ABA A420N 0n81211RE101KAME210
System Serial Number: MXK4020MFZ NA400
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTek Computer INC. Kamet2 2.01
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 3.05 11/27/2003
Drives Memory Modules c,d
163.91 Gigabytes Usable Hard Drive Capacity
158.31 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
SAMSUNG CD-R/RW SW-248F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (987 MB) -- drive 5
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
Maxtor 6Y160P0 [Hard drive] (163.93 GB) -- drive 0, s/n Y439190E, rev YAR41BW0, SMART Status: Healthy 448 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 163.91 GB 158.31 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Chris 9/20/2008 11:33:39 PM (admin)
Josh 9/21/2008 9:32:35 AM (admin)
Rhonda 9/21/2008 9:32:21 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices
Lucent Win Modem


1394 Net Adapter
VIA Compatable Fast Ethernet Adapter
primary Auto IP Address: 68.81.176.16 / 24
Gateway: 68.81.176.1
Dhcp Server: 68.87.64.16
Physical Address: 00:0E:A6:38:8B:30

Networking Dns Servers: 68.87.64.146
68.87.75.194
68.87.71.226
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device (2x)
USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q928843 - Critical (details...)
Q929123 - Important (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933729 - Important (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)
Q936021 - Critical (details...)
Q936782 - Important (details...)
Q937894 - Moderate (details...)
Q938127 - Critical (details...)
Q938464 - Critical (details...)
Q941569 - Critical (details...)
Q941693 - Important (details...)
Q943055 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944338 - Critical (details...)
Q944653 - Important (details...)
Q945553 - Important (details...)
Q946026 - Critical (details...)
Q946648 - Important (details...)
Q948590 - Critical (details...)
Q950749 - Critical (details...)
Q950760 - Moderate (details...)
Q950762 - Important (details...)
Q950974 - Important (details...)
Q951066 - Important (details...)
Q951376 - Critical (details...)
Q951698 - Critical (details...)
Q951748 - Important (details...)
Q952954 - Critical (details...)
Q953838 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
No details available
Reply With Quote

  #1749  
Old 09-21-2008, 01:26 PM
maine89 Offline
Registered User
 
Join Date: Sep 2008
Posts: 5
Quote:
Originally Posted by bookworm
you need to check if audio is [Enabled] in the BIOS

as soon as the comp boots press the <Del> key

Main menu opens - use down arrow key to select Intergrated Peripherals -
press Enter key

down arrow key to select SiS Onchip PCI Device - press Enter key

down arrow key to SiS AC97 Audio - should be [Enabled] if [Disabled] use the + key to change

press F10 key to Save & Exit BIOS

y key to accept changes

windows will load

if neded install audio diver again

don't forget the Restore Point

Hey, thanks for all your help.
But it turned out to be a hardware issue.
But once again, thanks for all your help! Much appreciated.
Reply With Quote

  #1750  
Old 09-22-2008, 10:30 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by bookworm
trying to find info at Toshiba, I'll post back when I know

this is how to access the BIOS http://askiris.toshiba.com/ToshibaSu...200%2051399374

can't find the actual BIOS settings but this is how one Phoenix BIOS looks like
Main Menu - http://www.overclockeddoc.com/bookwo...ard%20Main.JPG

Intergrated Peripherals - http://www.overclockeddoc.com/bookwo...eripherals.JPG

Onchip PCI Device - http://www.overclockeddoc.com/bookwo...I%20Device.JPG

the keyboard is used for all commands - look at the key commands - they are usually shown at the bottom if the BIOS menu box.
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1751  
Old 09-22-2008, 11:08 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by crownluv
I checked that. It was Automatic and started.


try a System File Check

go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp disc available in case sfc needs to repair or replace any files
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1752  
Old 09-22-2008, 06:49 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
[quote=jestor2000]I just re-installed Windows XP and now have no sound

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) HP Pavilion 061 DQ175A-ABA A420N 0n81211RE101KAME210
System Serial Number: MXK4020MFZ NA400
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTek Computer INC. Kamet2 2.01
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 3.05 11/27/2003
Drives Memory Modules c,d
163.91 Gigabytes Usable Hard Drive Capacity
158.31 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
SAMSUNG CD-R/RW SW-248F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Apple iPod USB Device [Hard drive] (987 MB) -- drive 5
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
Maxtor 6Y160P0 [Hard drive] (163.93 GB) -- drive 0, s/n Y439190E, rev YAR41BW0, SMART Status: Healthy 448 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 163.91 GB 158.31 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Chris 9/20/2008 11:33:39 PM (admin)
Josh 9/21/2008 9:32:35 AM (admin)
Rhonda 9/21/2008 9:32:21 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller None detected
Communications Other Devices
Lucent Win Modem


1394 Net Adapter
VIA Compatable Fast Ethernet Adapter

audio is realtek go here http://www.realtek.com.tw/downloads/...&Software=True

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1753  
Old 09-23-2008, 12:59 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by zh0823
On my computer how do I check if audio is enabled in BIOS?

I'm not familiar with notebook BIOS, but this from Toshiba on how to enter
http://askiris.toshiba.com/ToshibaSu...200%2051543903
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1754  
Old 09-23-2008, 01:04 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by zh0823
On my computer how do I check if audio is enabled in BIOS?

not sure what the BIOS will show, but this is how to enter, carefull and note down anything you change,
http://askiris.toshiba.com/ToshibaSu...200%2051547796
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #1755  
Old 09-23-2008, 01:08 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by zh0823
On my computer how do I check if audio is enabled in BIOS?

not sure what the BIOS will show, but this is how to enter, carefull and note down anything you change,
http://askiris.toshiba.com/ToshibaSu...200%2051547796

http://www.overclockeddoc.com/bookwo...eripherals.JPG

http://www.overclockeddoc.com/bookwo...I%20Device.JPG

should give an indication of what to look for, check how to EXIT without making changes, it will be shown
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote
Reply




Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem with sound card and xp Jerry98vert Windows XP 37 07-16-2009 09:05 AM
Sound problem in XP Pro prostuff1 Windows XP 3 11-25-2007 09:45 AM
Sound Problem with WMP blueruin Windows XP 4 04-16-2007 06:58 PM
cm8738 pci sound problem Rav77 Windows 95/98/ME 5 03-08-2005 01:17 PM
Stupid Sound problem in WinXP Pro chrusted Hardware Problems 1 10-20-2002 01:42 PM



All times are GMT -5. The time now is 10:46 AM.


Designed by eXtremepixels. Powered by vBulletin Version 3.5.2
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
SEO by vBSEO 2.3.2 © 2005, Crawlability, Inc.