Hi!
I need some help. After replacing a new hardisk, there's totally no sound coming out from my computer. When I go to the sound and audio devices in the control panel, most of them are greyed out. There's also a yellow exclamation mark next to C-Media AC97 audio device in the device manager. Any help would be appreciated.
Thanks!
BTW here's the Belarc Advisor results from my computer.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) VIA Technologies, Inc. KM266-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.67 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: KM266-8235
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/21/2003
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
246.95 Gigabytes Hard Drive Free Space
TDK CDRW4800D [CD-ROM drive]
TDK DVDRW1616N [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST3250620A [Hard drive] (250.06 GB) -- drive 0, s/n 6QF47ZR8, rev 3.AAF, SMART Status: Healthy 224 Megabytes Installed Memory
Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 250.05 GB 246.95 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Firdaus 10/10/2008 11:03:10 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Companion Controller (2x)
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller C-Media AC97 Audio Device
Communications Other Devices
VIA PCI 10/100Mb Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.65 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0A:E6

1:A2:EE
Networking Dns Server: 192.168.1.254
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (6x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q928843 - Critical (details...)
Q929123 - Important (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933729 - Important (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)
Q936021 - Critical (details...)
Q937894 - Moderate (details...)
Q938127 - Critical (details...)
Q938464 - Critical (details...)
Q941693 - Important (details...)
Q943055 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944338 - Critical (details...)
Q944653 - Important (details...)
Q945553 - Important (details...)
Q946026 - Critical (details...)
Q946648 - Important (details...)
Q948590 - Critical (details...)
Q950749 - Critical (details...)
Q950760 - Moderate (details...)
Q950762 - Important (details...)
Q950974 - Important (details...)
Q951066 - Important (details...)
Q951376 - Critical (details...)
Q951698 - Critical (details...)
Q951748 - Important (details...)
Q952954 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP1 (SP1)
No details available
Click here to see all available Microsoft security hotfixes for this computer.
[installed security hotfix] Marks a security hotfix (using the 09/09/2008 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification
Click here for Belarc's System Management products, for large and small companies.
Software Licenses [Back to Top]
Avira - AntiVir PersonalEdition Classic 66ce680e09f92f0254ba79e9212a449a6a4c1094
Belarc - Advisor f9e53773
Microsoft - Internet Explorer 55274-644-6799297-23515 (Key: KMM7J-FCXMM-WV8PG-6FQMD-CPTQD)
Microsoft - WebFldrs XP 12345-111-1111111-52178
Microsoft - Windows XP Professional 55274-644-6799297-23515 (Key: KMM7J-FCXMM-WV8PG-6FQMD-CPTQD)
Software Versions (mouse over * for details, click * for location) [Back to Top]
Avira GmbH - AntiVir Workstation Version 8.00.70.08 *
Belarc, Inc. - Advisor Version 7.2x *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
Crawler Spyware Terminator *
Crawler Toolbar *
Crawler.com - Spyware Terminator *
Eagle Free Software - FFSJ Version 3.3.0.0 *
GlarySoft,Inc. - Glary Utilities Version 1.0.0.0 *
GlarySoft.com - Glary Utilities Version 2.7 *
GOM Wizard *
Gretech Corp. - GOM Player Version 2, 1, 9, 3754 *
IObit - Advanced WindowsCare V2 Personal Version 2.9.0.0 *
Lavasoft - Ad-Aware Service Version 7,1,0,12 *
Lavasoft AB - Ad-Aware Version 7.1.0.6 *
Lavasoft AB - Update Manager Version 1.0.0.0 * Lavasoft ThreatWork Version 7.1 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
Microsoft Corporation - Messenger Version 4.7 *
Microsoft Corporation - Messenger Version 8.1.0178 *
Microsoft Corporation - Windows Installer - Unicode Version 2.0.2600.1106 *
Microsoft Corporation - Windows Movie Maker Version 1.1.2427.1 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Open Database Connectivity Version 3.520.9030.0 *
Microsoft Windows Media Player Version 6.4.09.1125 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 8.00.00.4487 *
Mozilla Corporation - Firefox Version 3.0.3 *
Piriform Ltd - CCleaner Version 2, 10, 0, 618 *