NO Sound problem

[bookworm]

Originally Posted by bookworm

try a system file check

go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp disc available in case sfc needs to repair or replace any files

not sure this is the answer, but look at this
http://infamous.wordpress.com/2006/0...k-you-gateway/

[NoamC]

Ok, here's the latest summary:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MSI MS-7173 20
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MSI MS-7173 20
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V3.10 11/22/2006
Drives Memory Modules c,d
164.69 Gigabytes Usable Hard Drive Capacity
81.17 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-H12N [CD-ROM drive]

Hitachi HDS721616PLA380 [Hard drive] (164.69 GB) -- drive 0 448 Megabytes Installed Memory

Slot 'DIMM0' has 512 MB
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 41.94 GB 37.99 GB free
d: (NTFS on drive 0) 122.75 GB 43.18 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Noam 12/26/2008 2:15:43 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (5x) None detected
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary IP Address: 10.200.1.1 / 8
Gateway: 10.0.0.138
Physical Address: 00:19B:23:E5:19

Networking Dns Servers: 62.219.186.7
192.117.235.235
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (6x)


It says "Multimedia - none detected"
I guess that's the problem..? but what does it mean and what can I do about it..?

[bookworm]

Originally Posted by NoamC

Ok, here's the latest summary:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MSI MS-7173 20
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MSI MS-7173 20
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V3.10 11/22/2006
Drives Memory Modules c,d
164.69 Gigabytes Usable Hard Drive Capacity
81.17 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-H12N [CD-ROM drive]

Hitachi HDS721616PLA380 [Hard drive] (164.69 GB) -- drive 0 448 Megabytes Installed Memory

Slot 'DIMM0' has 512 MB
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 41.94 GB 37.99 GB free
d: (NTFS on drive 0) 122.75 GB 43.18 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Noam 12/26/2008 2:15:43 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (5x) None detected
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary IP Address: 10.200.1.1 / 8
Gateway: 10.0.0.138
Physical Address: 00:19B:23:E5:19

Networking Dns Servers: 62.219.186.7
192.117.235.235
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (6x)


It says "Multimedia - none detected"
I guess that's the problem..? but what does it mean and what can I do about it..?

these are the drivers for the board, Belarc does not list a device if the driver is not installed
http://asia.msi.com.tw/index.php?fun...=1&prod_no=228

these drivers only work if your audio sockets are on the I/O plate
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

if in an expansion slot then need to know which sound card you have installed

I would install the ATI system drivers ( chipset) first - then RESTART your comp then install audio driver Realtek High Definition

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[peeej14]

Bookworm - Can you help me with my sound and network card. I am getting no sound and have no LAN devices. I reinstalled windows, but don't have the drive disk. Here is the information from Belarc:

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache
Board: MSI MS-7137 0A
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. V1.0Bc 02/16/2006
Drives Memory Modules c,d
82.34 Gigabytes Usable Hard Drive Capacity
80.08 Gigabytes Hard Drive Free Space

SONY DVD RW AW-Q170A [CD-ROM drive]

HDS728080PLA380 [Hard drive] (82.34 GB) -- drive 0 504 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB
Slot 'DIMM1' is Empty
Slot 'DIMM0' has 256 MB
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 82.34 GB 80.08 GB free

Network Drives
None detected

Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices
None detected
Network Card MAC Address: 00:00:00:00:00:00 HID-compliant consumer control device
USB Human Interface Device (3x)

[bookworm]

Originally Posted by peeej14

Bookworm - Can you help me with my sound and network card. I am getting no sound and have no LAN devices. I reinstalled windows, but don't have the drive disk. Here is the information from Belarc:

Operating System System Model
Windows XP Professional Service Pack 1 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache
Board: MSI MS-7137 0A
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. V1.0Bc 02/16/2006
Drives Memory Modules c,d
82.34 Gigabytes Usable Hard Drive Capacity
80.08 Gigabytes Hard Drive Free Space

SONY DVD RW AW-Q170A [CD-ROM drive]

HDS728080PLA380 [Hard drive] (82.34 GB) -- drive 0 504 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB
Slot 'DIMM1' is Empty
Slot 'DIMM0' has 256 MB
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 82.34 GB 80.08 GB free

Network Drives
None detected

Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices
None detected
Network Card MAC Address: 00:00:00:00:00:00 HID-compliant consumer control device
USB Human Interface Device (3x)

MSI MS-7137 has linked to this comp Hetis 915 , is this the one you have, if so then your ethernet(lan) and audio drivers are shown

http://global.msi.com.tw/index.php?f...134&prod_no=6#

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[NoamC]

Problem solved!
I installed the Realtek driver only, and I have sound again

Thanks so much Bookworm, and Merry Christmas

[Ishfaq001]

HEY im having same poblem as everyone else there is no sound coming from my speakers. Also i tried to go to control panel and click on sound and audio devices, i cannot move it or anything however, THIS is the interesting part when i click on hardware all devices are installed EXCEPT FOR MULTIMEIDA AUDIO CONTROL which says the devices for this device have not been installed. ???

All my computer information listed belowwww plzz help!!!!

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Compaq Presario 6240EA
System Serial Number: 4D2BLG9H40PX
Asset Tag: 4D2BLG9H40PX
Chassis Serial Number: 4D2BLG9H40PX
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.27 gigahertz AMD Athlon
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Compaq 07D0h
Serial Number: 4D2BLG9H40PX
Bus Clock: 200 megahertz
BIOS: Compaq 686Y4 v3.05 10/15/2002
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
36.33 Gigabytes Hard Drive Free Space

Compaq DVD-ROM SD-M1612 [CD-ROM drive]
HL-DT-ST CD-RW GCE-8400B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340810A [Hard drive] (40.02 GB) -- drive 0, s/n 5FB9LP1Q, rev 3.64, SMART Status: Healthy 224 Megabytes Installed Memory

Slot 'DIMM1' has 256 MB (serial number 12AFAF21)
Slot 'DIMM2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.02 GB 36.33 GB free

ntrollers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce2 Integrated GPU (Microsoft Corporation) [Display adapter]
COMPAQ 7500 [Monitor] (15.7"vis, July 2002)
Bus Adapters Multimedia
Standard OpenHCD USB Host Controller (2x) Multimedia Audio Controller

other devices USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
USB Root Hub (2x)

[japaa]

Hi, I am not able to get any sound can you please help?

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1,80 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: K8T800-8237
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/27/2004
Drives Memory Modules c,d
163,91 Gigabytes Usable Hard Drive Capacity
68,38 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-3500AG [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6 Y160M0 SCSI Disk Device (163,92 GB) -- drive 0 512 Megabytes Installed Memory

Slot 'A0' is Empty
Slot 'A1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 41,94 GB 18,02 GB free
e: (NTFS on drive 0) 121,97 GB 50,36 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Senozeti 29.12.2008 16:04:21 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP LaserJet 1100 (MS) on LPT1:
Lexmark E120 V on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 SERIES [Display adapter]
RADEON 9200 SERIES - Secondary [Display adapter]
Proview PS-976D [Monitor] (19,1"vis, april 2004)
Bus Adapters Multimedia
VIA Serial ATA RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller Realtek AC'97 Audio for VIA (R) Audio Controller
Standard Game Port
Communications Other Devices
SoftV92 Data Fax Modem


Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45
primary APIPA Address: 169.254.142.181 / 16
Physical Address: 00:04:61:68:0F:70

Networking Dns Servers: 217.72.64.10
217.72.64.11
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB Wheel Mouse
USB Printing Support
USB Root Hub (5x)
Nokia E71

[bookworm]

Originally Posted by japaa

Hi, I am not able to get any sound can you please help?

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1,80 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: K8T800-8237
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/27/2004
Drives Memory Modules c,d
163,91 Gigabytes Usable Hard Drive Capacity
68,38 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-3500AG [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6 Y160M0 SCSI Disk Device (163,92 GB) -- drive 0 512 Megabytes Installed Memory

Slot 'A0' is Empty
Slot 'A1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 41,94 GB 18,02 GB free
e: (NTFS on drive 0) 121,97 GB 50,36 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Senozeti 29.12.2008 16:04:21 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP LaserJet 1100 (MS) on LPT1:
Lexmark E120 V on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller RADEON 9200 SERIES [Display adapter]
RADEON 9200 SERIES - Secondary [Display adapter]
Proview PS-976D [Monitor] (19,1"vis, april 2004)
Bus Adapters Multimedia
VIA Serial ATA RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller Realtek AC'97 Audio for VIA (R) Audio Controller
Standard Game Port
Communications Other Devices
SoftV92 Data Fax Modem


Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45
primary APIPA Address: 169.254.142.181 / 16
Physical Address: 00:04:61:68:0F:70

Networking Dns Servers: 217.72.64.10
217.72.64.11
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB Wheel Mouse
USB Printing Support
USB Root Hub (5x)
Nokia E71

it's not showing the motherboard Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

[Johnson123]

Hello,

I also have a similar problem as there is one yellow question mark next to Video Controller (VGA Compatible) and the Standby Button is greyed out and I can't press it when I press shut down. Anyone can help ? Bookworm maybe ? I would really appreciate it.

I did a Belarc report and there is so much information and so I pasted the relevant ones (I think) .

Operating System
Windows XP Professional Service Pack 2 (build 2600)

Processor
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

System Model
Enclosure Type: Desktop

Main Circuit Board
Board: SiS-650GX
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/23/2003

Drives
137.43 Gigabytes Usable Hard Drive Capacity
133.30 Gigabytes Hard Drive Free Space

JLMS XJ-HD166S [CD-ROM drive]
LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3160815A [Hard drive] (160.04 GB)

Memory Modules

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty

Network Drives
None detected

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Display
None detected

Multimedia
C-Media AC97 Audio Device


Is that enough ? I hope someone can help me and thanks in advance.

[goodwitch777]

I have an XP home machine which I built myself. Was working perfectly until moved and reinstall of XP for another user. It has an ABIT SG80DC, I have the driver and chipset disk, I have installed and rebooted, the chipset disk also had the install files for AC97 drivers. Sound seems to be playing, but no sound from speakers. I have switched speakers, no sound. Help...what am I overlooking?

[bookworm]

Originally Posted by Johnson123

Hello,

I also have a similar problem as there is one yellow question mark next to Video Controller (VGA Compatible) and the Standby Button is greyed out and I can't press it when I press shut down. Anyone can help ? Bookworm maybe ? I would really appreciate it.

I did a Belarc report and there is so much information and so I pasted the relevant ones (I think) .

Operating System
Windows XP Professional Service Pack 2 (build 2600)

Processor
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

System Model
Enclosure Type: Desktop

Main Circuit Board
Board: SiS-650GX
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/23/2003

Drives
137.43 Gigabytes Usable Hard Drive Capacity
133.30 Gigabytes Hard Drive Free Space

JLMS XJ-HD166S [CD-ROM drive]
LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3160815A [Hard drive] (160.04 GB)

Memory Modules

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty

Network Drives
None detected

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Display
None detected

Multimedia
C-Media AC97 Audio Device


Is that enough ? I hope someone can help me and thanks in advance.

Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section. It will show the video thats installed
http://www.softpedia.com/get/System/...-Edition.shtml

[bookworm]

Originally Posted by goodwitch777

I have an XP home machine which I built myself. Was working perfectly until moved and reinstall of XP for another user. It has an ABIT SG80DC, I have the driver and chipset disk, I have installed and rebooted, the chipset disk also had the install files for AC97 drivers. Sound seems to be playing, but no sound from speakers. I have switched speakers, no sound. Help...what am I overlooking?

check these out

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

[bookworm]

Originally Posted by goodwitch777

I have an XP home machine which I built myself. Was working perfectly until moved and reinstall of XP for another user. It has an ABIT SG80DC, I have the driver and chipset disk, I have installed and rebooted, the chipset disk also had the install files for AC97 drivers. Sound seems to be playing, but no sound from speakers. I have switched speakers, no sound. Help...what am I overlooking?

Abit have ceased trading 31st December 2008, so can't get the site, but from what I have found out it's Realtek AC97 audio check this to see if realtek is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

if not go here to Realtek http://www.realtek.com.tw/downloads/...tDown=false#AC

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[goodwitch777]

'Have done all the above...thank you, will swap out the motherboard and try with a new one...don't know what is up..never had this problem before. Thanks