NO Sound problem

[bookworm]

Originally Posted by goodwitch777

'Have done all the above...thank you, will swap out the motherboard and try with a new one...don't know what is up..never had this problem before. Thanks

SiS can sometimes turn off the audio in the BIOS, Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section.
http://www.softpedia.com/get/System/...-Edition.shtml

it will give more info, in the meantime use this from SiS - it will show what SiS chipsets you have installed and link to downloads, it's safe so accept the activex http://www.sis.com/support/support_prodid.htm

check this to see if Realtek is set as default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

it's very late here - let me know and I'll post back later, new motherboard is last resort

[Johnson123]

Originally Posted by bookworm

Originally Posted by Johnson123
Hello,

I also have a similar problem as there is one yellow question mark next to Video Controller (VGA Compatible) and the Standby Button is greyed out and I can't press it when I press shut down. Anyone can help ? Bookworm maybe ? I would really appreciate it.

I did a Belarc report and there is so much information and so I pasted the relevant ones (I think) .

Operating System
Windows XP Professional Service Pack 2 (build 2600)

Processor
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

System Model
Enclosure Type: Desktop

Main Circuit Board
Board: SiS-650GX
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/23/2003

Drives
137.43 Gigabytes Usable Hard Drive Capacity
133.30 Gigabytes Hard Drive Free Space

JLMS XJ-HD166S [CD-ROM drive]
LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3160815A [Hard drive] (160.04 GB)

Memory Modules

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty

Network Drives
None detected

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Display
None detected

Multimedia
C-Media AC97 Audio Device


Is that enough ? I hope someone can help me and thanks in advance.

Originally Posted by Bookworm

Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –PCI section. It will show the video thats installed

http://www.softpedia.com/get/System/...-Edition.shtml

Hello Bookworm,

First of all, thank you for your help and here is the Everest report:

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name Johnson
User Name John

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name ECS L4S5MG3/GX+ (2 PCI, 1 AGP, 1 CNR, 2 DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 650GX
System Memory 224 MB (PC2700 DDR SDRAM)
BIOS Type Award (05/23/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter SiS 315 Integrated
3D Accelerator SiS 315 Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST3160815A (149 GB, IDE)
Optical Drive JLMS XJ-HD166S (16x/48x DVD-ROM)
Optical Drive LITE-ON LTR-52327S (52x/32x/52x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 131061 MB (127105 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter
Modem SoftV92 Data Fax Modem

Peripherals:
Printer Canon Bubble-Jet BJC-3000
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller

Thank you in advance

[peeej14]

Originally Posted by bookworm

MSI MS-7137 has linked to this comp Hetis 915 , is this the one you have, if so then your ethernet(lan) and audio drivers are shown

http://global.msi.com.tw/index.php?f...134&prod_no=6#

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

AWESOME BOOKWORM.......YOU ARE THE QUEEN!!!!!

[bookworm]

Originally Posted by Johnson123

Hello Bookworm,

First of all, thank you for your help and here is the Everest report:

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name Johnson
User Name John

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name ECS L4S5MG3/GX+ (2 PCI, 1 AGP, 1 CNR, 2 DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 650GX
System Memory 224 MB (PC2700 DDR SDRAM)
BIOS Type Award (05/23/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter SiS 315 Integrated
3D Accelerator SiS 315 Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST3160815A (149 GB, IDE)
Optical Drive JLMS XJ-HD166S (16x/48x DVD-ROM)
Optical Drive LITE-ON LTR-52327S (52x/32x/52x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 131061 MB (127105 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter
Modem SoftV92 Data Fax Modem

Peripherals:
Printer Canon Bubble-Jet BJC-3000
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller

Thank you in advance

go here to ECS http://www.ecs.com.tw/ECSWebSite/Pro...uID=45&LanID=0

install the SiS Multimedia VGA for XP

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by kitilicous

Hello,

I have the same problem but luckily, I was able to find my driver online but it is a .drv file andI do not know what to do with i...

It is a Legacy Sound driver.

Please help, no sound is killing me

Thanks!

need more info, make ,model or motherboard if not sure get Belarc, copy and paste the report but leave out the software license and win update section
http://www.belarc.com/free_download.html

[Johnson123]

Originally Posted by bookworm

go here to ECS http://www.ecs.com.tw/ECSWebSite/Pro...uID=45&LanID=0

install the SiS Multimedia VGA for XP

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Hello Bookworm,

Sorry to trouble you again, I went to the site that you gave and try to download the SiS 650/740 Multimedia Package VGA Driver for XP (The last one at the bottom of the page), but after I have downloaded it and opened it, there is no Setup file or Install file. I tried to download it form all the locations they have given (Taiwan, USA, Europe and China), but it didn't work. I am not sure what to do, like is there something wrong with my computer or can I download it from another site but I am afraid that it may not match my system?. What is your expert advice that I should do?

Thank You

[soliddouble07]

i cant get the sound for my sony vaio vgn-fe855e

Windows XP Professional Service Pack 2 (build 2600) Sony Corporation VGN-FE855E C3LP3XQZ
System Serial Number: 28201233-3004142
Asset Tag: 01JV00000000ff0333e100ae10c3
Chassis Serial Number: 28201233-3004142
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.67 gigahertz Intel Core 2 Duo
64 kilobyte primarymemory cache
2048 kilobyte secondary memory cache Board: Sony Corporation VAIO
Bus Clock: 167 megahertz
BIOS: Phoenix Technologies LTD R0200J3 02/05/2007
Drives Memory Modules c,d
113.20 Gigabytes Usable Hard Drive Capacity
100.03 Gigabytes Hard Drive Free Space

PIONEER DVD-RW DVR-K17 [CD-ROM drive]

FUJITSU MHW2120BH [Hard drive] (120.03 GB) -- drive 0 1016 Megabytes Installed Memory

Slot 'SODIMM1' has 512 MB
Slot 'SODIMM2' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 113.20 GB 100.03 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Tien 1/1/2009 10:28:42 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) Mobile Intel(R) 945 Express Chipset Family [Display adapter] (2x)
MS_ [Monitor]
Bus Adapters Multimedia
Generic CardBus Controller
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices



Networking Dns Server: 192.168.1.254
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Sony Notebook Control Device
USB Video Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (5x)

[bookworm]

Originally Posted by Johnson123

Hello Bookworm,

Sorry to trouble you again, I went to the site that you gave and try to download the SiS 650/740 Multimedia Package VGA Driver for XP (The last one at the bottom of the page), but after I have downloaded it and opened it, there is no Setup file or Install file. I tried to download it form all the locations they have given (Taiwan, USA, Europe and China), but it didn't work. I am not sure what to do, like is there something wrong with my computer or can I download it from another site but I am afraid that it may not match my system?. What is your expert advice that I should do?

Thank You

install this way and use the If No Setup File method, dont' forget the restore point

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

[bookworm]

Originally Posted by soliddouble07

i cant get the sound for my sony vaio vgn-fe855e

Windows XP Professional Service Pack 2 (build 2600) Sony Corporation VGN-FE855E C3LP3XQZ
System Serial Number: 28201233-3004142
Asset Tag: 01JV00000000ff0333e100ae10c3
Chassis Serial Number: 28201233-3004142
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.67 gigahertz Intel Core 2 Duo
64 kilobyte primarymemory cache
2048 kilobyte secondary memory cache Board: Sony Corporation VAIO
Bus Clock: 167 megahertz
BIOS: Phoenix Technologies LTD R0200J3 02/05/2007
Drives Memory Modules c,d
113.20 Gigabytes Usable Hard Drive Capacity
100.03 Gigabytes Hard Drive Free Space

PIONEER DVD-RW DVR-K17 [CD-ROM drive]

FUJITSU MHW2120BH [Hard drive] (120.03 GB) -- drive 0 1016 Megabytes Installed Memory

Slot 'SODIMM1' has 512 MB
Slot 'SODIMM2' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 113.20 GB 100.03 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Tien 1/1/2009 10:28:42 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) Mobile Intel(R) 945 Express Chipset Family [Display adapter] (2x)
MS_ [Monitor]
Bus Adapters Multimedia
Generic CardBus Controller
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices



Networking Dns Server: 192.168.1.254
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Sony Notebook Control Device
USB Video Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (5x)

this appears to be the Sigmatel offered by Sony for systems that shipped with Vista installed - there are many more, so go carefully

http://www.kb.sony.com/selfservice/m...200%2053995953

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[soliddouble07]

Originally Posted by bookworm

this appears to be the Sigmatel offered by Sony for systems that shipped with Vista installed - there are many more, so go carefully

http://www.kb.sony.com/selfservice/m...200%2053995953

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

umm wen i click on the website it says model not detected so what do i do?

[bookworm]

Originally Posted by soliddouble07

umm wen i click on the website it says model not detected so what do i do?

just clicked on download and file was there to download.not sure if it is because I'm not using a Sony or because I use FireFox as my browser.

[soliddouble07]

Originally Posted by bookworm

just clicked on download and file was there to download.not sure if it is because I'm not using a Sony or because I use FireFox as my browser.

sorry for troubling you but there is no download button wen i click on the website it just says model not recognized from the link u posted

[Johnson123]

Originally Posted by bookworm

install this way and use the If No Setup File method, dont' forget the restore point

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Hello Bookworm,
It worked, thank very much for your help and I really appreciate it. Thank you again.

[alittleaussie]

Hi there,

I appear to be having the same problem. Here is the information I got from Belarc:

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Packard Bell NEC P020178959
System Serial Number: 2559877144
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.50 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL GA-8SIMLNF 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1.0w 01/11/2004
Drives Memory Modules c,d
320.06 Gigabytes Usable Hard Drive Capacity
306.46 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4040B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3320620A [Hard drive] (320.07 GB) -- drive 0, s/n 9QFC1QX2, rev 3.AAF, SMART Status: Healthy 2016 Megabytes Installed Memory

Slot 'DDR2' has 1024 MB
Slot 'DDR1' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 320.06 GB 306.46 GB free

Network Drives
None detected

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller Unimodem Half-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem


Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 10.0.0.3 / 24
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:0D:61:C7:1D:0F

Networking Dns Server: 10.0.0.138
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (3x)
Virus Protection [Back to Top]
avast! antivirus 4.8.1296 [VPS 090103-1] Version 4.8.1296
Realtime File Scanning On


I hope someone can help me.

Regards
aussie

[bookworm]

Originally Posted by soliddouble07

sorry for troubling you but there is no download button wen i click on the website it just says model not recognized from the link u posted

try this link
http://www.kb.sony.com/selfservice/m...200%2054889337

if you get the same, model not recognised, top right - Search - type sigmatel audio xp - click search - 3rd page Sigmatel version 5.10.5067 - this is the only one I can find that says it installs xp driver on a system shipped with Vista installed